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READER TIPS

Austin practice showers staff with appreciation

As a busy practice administrator at Capital Otolaryngology in Austin, TX, Sangita Lakhia has a difficult time keeping track of the…


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BLOG

Anatomy of a Lessons Learned summary

By Cheryl Toth, MBA  bio
What do you call the CEO of three failed start-up companies? Experienced…


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READER TIPS

Try these no-cost ways to boost staff morale

To have good employees, an office “has to treat people right,” says Sabrina Hebert, manager of Northlake Surgical Associates…


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YOUR CAREER

Overloaded at work? Here’s what you should do

You have more work than you can handle—and no matter how hard you work, you can’t seem to get ahead. In fact, it’s gotten to the point that…


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PROJECT LESSONS LEARNED SUMMARY

Model Project Summary

Why you need this summary:

A rite of passage to becoming a great manager is learning to fail in a way that stretches you without breaking you and results in wisdom that improves your resilience and future decision-making. In other words, failure is not necessarily bad. Your ability to grow from the experience, however, depends on your willingness to honestly assess the good, the bad, and the ugly of what went wrong and why.

. . . download here


BLOG

5 efficiency-draining traps to avoid in your practice

By Karen Mattocks, Vice President of Business Development at RxVantage  bio
It is a practice manager’s worst nightmare. You arrive at work one morning and suddenly realize you no longer have a grip on…


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MANAGEMENT SKILLS

Matching your management style to your employee’s personality

Much like one bad apple, one bad employee can spoil the whole bunch in your office, says…


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MANAGING THE OFFICE

Are erratic scheduling practices causing financial instability for your hourly employees

A study reveals that for today’s hourly workforce, missing a single shift comes at a steep cost. New research from WorkJam, a digital workplace platform, found that…


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RISK MANAGEMENT

4 immediate steps to take when an office romance blossoms

To meet that one special guy or gal. . . . It’s the stuff dreams are made of. But when that love connection takes place within…


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READER TIPS

Use weekly meetings with doctors to keep office running smoothly

Meeting every week with the doctors makes a tremendous difference in how smoothly – and also how successfully – an office operates, says…


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