• Skip to main content
  • Skip to secondary menu
  • Skip to primary sidebar
  • Skip to footer
  • LOGIN
  • Medical Office ManagerHOME
  • Book StoreBook Store
  • WebinarsWebinars
  • LOGIN
  • Manage Your Account
  •  

Medical Office Manager

  • Billing & collections
  • Increasing profits
  • Managing staff
  • Technology
  • More! ⇩
    • Newsletter Archive
    • Cartoons
    • Coding
    • Compliance
    • Electronic prescriptions
    • Employee benefits
    • Health care reform
    • HIPAA
    • Hiring
    • Managing patients
    • Managing the office
    • Marketing
    • Productivity
    • Purchasing and leasing
    • Reader tips
    • Risk management
    • Termination
    • Working with physicians
    • Workplace Safety
  • Special Reports

Managing patients

Make everyone welcome by improving accessibility and inclusivity in your medical office

July 16, 2024

Creating an accessible and inclusive medical practice is essential for providing high-quality care to all patients, regardless of their abilities or backgrounds. As a medical office manager, you play a crucial role in ensuring that your practice is welcoming and accommodating to everyone. Here are some practical steps you can take to improve accessibility and inclusivity in … [Read more...] about Make everyone welcome by improving accessibility and inclusivity in your medical office

Getting your head back in the game after summer vacation

July 11, 2024

It can be hard to come back to the office after the fun and relaxation of summer vacation. Consider these tips for a smooth transition and an efficient workflow. Reconnect with the Healthcare Team: Upon your return, schedule meetings with key healthcare professionals and staff members. Discuss any recent changes, updates, or challenges that occurred during your absence. … [Read more...] about Getting your head back in the game after summer vacation

Summer vacation staffing checklist for medical office managers

June 6, 2024

Planning for summer staffing, when many people want to be away on vacation, should have started well before today, but here's a checklist to make sure you have thought of everything. 1. Plan Early and Communicate: Request Vacation Schedules Early: Ask staff to submit their vacation requests at least 2-3 months in advance. Create a Vacation Calendar: Post a visible … [Read more...] about Summer vacation staffing checklist for medical office managers

3 tips for better patient education

February 12, 2024

The link between patient education and outcomes is clear: When patients understand their diagnosis and treatment plan, they’re more likely to become and remain healthy. In fact, health literacy—the degree to which individuals can obtain, process, and understand basic health information needed to make appropriate health decisions—should be a top priority for medical practices … [Read more...] about 3 tips for better patient education

Leveraging voice technology for streamlined operations

January 31, 2024

Voice technology, powered by sophisticated natural language processing and artificial intelligence, has emerged as a powerful tool that can revolutionize the efficiency and productivity of medical office management. Here are some ways in which voice technology can be harnessed to optimize workflow, improve patient interactions, and streamline administrative tasks. 1. … [Read more...] about Leveraging voice technology for streamlined operations

What to do when patients use the internet for self-diagnosis

January 30, 2024

There’s a wealth of medical information online, and increasingly patients are tapping it to come up with their own diagnoses. Needless to say, this results in numerous challenges for medical practitioners and office staff. But how exactly do you navigate the issues that arise from too much information – information that, incidentally, is often incorrect? First, the … [Read more...] about What to do when patients use the internet for self-diagnosis

Integrating telemedicine into your practice

January 28, 2024

The healthcare landscape is evolving, and telemedicine has emerged as a transformative tool for medical practices to expand their reach, improve patient access, and provide high-quality care remotely. Integrating telemedicine services into your practice requires careful planning and execution, considering aspects like technology, staff training, patient communication, and … [Read more...] about Integrating telemedicine into your practice

How to make a collection call to a patient

January 24, 2024

A collection call to a patient should never be offensive. But it does need to be firm. Remember, the goal is to collect an unpaid balance. With this in mind, here's what to say and how to respond to what a patient says. Begin by putting the patient on the spot, without being confrontational. One possible approach is, "We haven't received payment for this bill we sent you 30 … [Read more...] about How to make a collection call to a patient

What does the Americans with Disabilities Act require of your medical office?

January 10, 2024

The Americans with Disabilities Act (ADA) requires medical offices to make reasonable modifications to their policies, practices, and procedures to accommodate the needs of individuals with disabilities, unless doing so would create an undue burden or fundamentally alter the nature of the services provided. This includes ensuring that the facility is physically accessible to … [Read more...] about What does the Americans with Disabilities Act require of your medical office?

Track these 5 metrics for practice profitability

January 5, 2024

By Mike Rigert “It was the best of times, it was the worst of times … , ” wrote author Charles Dickens in his classic novel, “A Tale of Two Cities.” While it’s certainly not the worst of times for most healthcare practices (that honor likely went to 2020-2021), things could always be better, … [Read more...] about Track these 5 metrics for practice profitability

« Previous Page
Next Page »

Primary Sidebar

Free Reports

    • Your Employee Handbook
    • Dealing With Difficult People
    • Improving Collections
    • Sexual Harassment

Free Premium Reports

    • Your Employee Handbook
    • Dealing With Difficult People
    • Improving Collections
    • Sexual Harassment

Download Current Issue

Current Issue

Recent Headlines

The Heroine with a Headcount: Handling the Disruption Diva

New Generations, New Norms: Managing Gen Z in the Medical Office

How to Compete for Administrative Talent in a Shrinking Labor Pool

Manager briefing: Extreme heat emergency protocols

Why and how to review vendor contracts annually

Your Career

Wide Awake and Working (in Your Head)? Here’s How to Power Down for Real

5 reasons to turn down a promotion … and how to do so tactfully

How to build leadership skills as a new manager

They Tossed Me Out…Now They Want Me Back? 

Why Outsourcing Medical Billing Might Be the Best Decision You’ll Make

Deliver Your Message

Footer

Return to the Top

Download the Current issue
Monthly Magazine Archive
Advertise in Medical Office Manager
Download Media Kit

Become a Premium Member
Download a Sample Issue of MOM
Renew your Medical Office Manager Membership
Manage Your Account
Contact Medical Office Manager
About Medical Office Manager
Terms & Conditions
Privacy Policy
Give Us Feedback


Copyright © 2025 Plain Language Media, LLLP • 1-888-729-2315

Copyright © 2025 · Magazine Pro on Genesis Framework · WordPress · Log in