Medical Office Manager

Managing patients

How Google Glass is changing the medical profession

Imagine this scenario. A physician completes a medical examination and begins to give the patient detailed instructions for maintaining his health. However, the doctor senses the patient isn't absorbing the information. So the physician dons his special eyewear, which, with a push of a button, allows him to create a video that can immediately be emailed to the patient. When the … [Read more...] about How Google Glass is changing the medical profession

Model Tool: Notice to educate patients

Why you need this model notice: HHS advises providers to “engage in a dialogue” with patients about this new patient right to request PHI not be disclosed to their health plan. You can do that using our model patient notice. You can adapt this notice to also address aspects specific to your operations. How this model notice helps you: This model notice helps you convey the … [Read more...] about Model Tool: Notice to educate patients

Double-digit growth projected in the U.S. telehealth market

A recent report from iData Research, a global leader in medical device market research, finds the U.S. patient monitoring market is projected to grow to more than $5 billion by 2020, due to expansion within the telehealth market. This market is segmented into cardiac implantable electric device telehealth monitoring and disease conditions management telehealth monitoring. By … [Read more...] about Double-digit growth projected in the U.S. telehealth market

Are your patients happy? Here’s how to find out

Monitoring the pulse of patient satisfaction is crucial to the health of your practice. Indeed, patient satisfaction can mean the difference between a thriving, profitable practice and one that’s barely breaking even. And since patients have a significant effect on the work environment, their satisfaction impacts your staff’s morale. In order to accurately … [Read more...] about Are your patients happy? Here’s how to find out

Education resources for Spanish-speaking patients to display on your practice website

Spanish language patient handouts covering a wide range of medical topics, including Asthma (Asma), Atopic Dermatitis (Dermatitis Atópica), Contraception (Anticonceptivas), COPD (EPOC), Diabetes (Diabetes), Hypertension (Hipertension), Immunizations (Inmunizaciones), Obesity (Obesidad), Skin Cancer (Cáncer de Piel), and other chronic medical conditions, as well as videos and … [Read more...] about Education resources for Spanish-speaking patients to display on your practice website

Survey finds digital technology is changing the physician-patient relationship

A recent survey conducted by WebMD/Medscape, a leading provider of health information services, offers noteworthy insight into physician and patient perspectives on health technology's role in aiding diagnosis and care. Dr. Eric Topol, a leading authority in the fields of genomics and digital medicine, who serves as both editor-in-chief of Medscape and chief academic officer … [Read more...] about Survey finds digital technology is changing the physician-patient relationship

No training budget? No problem!

By Steve M. Cohen  bio Whatever happened to the training budgets? Oh, I forgot—it's the economy, stupid! But even in the current climate, don't forget that employees still have the need for training. Training can be related to, and even intertwined with, good morale, professional development, and team building. In fact, team learning is team building. No one disputes … [Read more...] about No training budget? No problem!

Ebola: what medical office managers and staff need to know

As concerns about Ebola dominate the news and social media, and have become a topic of discussion at medical workplaces, it is important to separate fact from speculation. Medical Office Manager shares the following information from the World Health Organization (WHO) to help you and your staff better understand Ebola and its potential impact. Key facts Ebola virus disease … [Read more...] about Ebola: what medical office managers and staff need to know

Line management systems help manage practice waiting rooms

Every medical office manager knows that keeping patients waiting in long, slow-moving lines is a recipe for poor service. Not only can long waits cause patients to become extremely upset and agitated, they can also result in lost opportunities in the form of walk-outs and poor patient reviews. This is especially the case in today's world of instant information … [Read more...] about Line management systems help manage practice waiting rooms