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TECHNOLOGY

Mobile service provides seniors with immediate access to doctors

Seniors Wireless, a subsidiary of mobile virtual network operator emveno, has launched the first combined mobile and telemedicine service in the United States specifically for the 55+ age group demographic. The service features teleMED Assist, which provides seniors unlimited, direct access to board-certified doctors via phone or video, for any reason, anytime and anywhere.

The idea behind the service is that visits to the emergency room or to a doctor can be costly, time consuming, hard to book, and result in exposure to germs and infections that may mean time off of work or special events, less time with friends and family, and worry. For one dollar per day, teleMED Assist provides seniors unlimited access to board-certified doctors 365/24/7. With teleMED Assist, Seniors Wireless members can use any landline, mobile phone or wireless service to either speak or videoconference directly with qualified medical practitioners, allowing them to evaluate, refer, and prescribe on the spot.

“Seniors Wireless offers real peace-of-mind for seniors and their families. For anything from a suspected sprain while on vacation, or a fever after spending time with the grandkids, teleMED Assist is there to provide direct access to a board-certified doctor who can help, at the touch of a mobile phone,” says Richard Sfeir, president of Seniors Wireless. “My 97-year-old father-in-law is a teleMED Assist customer, and I can vouch for the fact that the service has given great comfort to our family knowing he has unlimited access to a doctor at any time.”

Besides the phone-based doctor access, teleMED Assist also offers apps for seniors such as medication reminders, medication refills, and emergency alerting to family or emergency personnel for assistance. The app services will continue to expand and will be further enhanced by the introduction of Apple Watch and other wearables, which will make mHealth the new technology frontier.  

To access the service, Seniors Wireless members can simply click the teleMED Assist button on the Seniors Wireless app or call directly. An agent will respond and connect the caller to a certified medical doctor within two minutes, guaranteed. Members can request assistance as many times as they like and call duration is not limited.


Related reading:

Survey finds digital technology is changing the physician-patient relationship


How Google Glass is changing the medical profession


Double-digit growth projected in the U.S. telehealth market


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