According to a recently released Patient Safety Report, Americans are confident that the medical care they receive is safe and follows proper protocols. In fact…
MANAGING THE OFFICE
The key ingredients of a profitable medical practice
April 5, 2019 by
Medical office managers are often so focused on the day-to-day that it can be easy to lose sight of the…
NOTICE OF PRIVACY PRACTICES
HIPAA Refresher: Is your practice on top of NPPs?
March 29, 2019 by
By Ranadene K. Tapio, MBA, CMRS, CMC, Guest Contributor bio
I know, HIPAA is old news. And ALL of your offices are presenting your patients with a HIPAA Notice of Privacy Practices (NPP) already…
BILLING & COLLECTIONS
7 terms to include in your patient debt collection agency services contract
March 22, 2019 by
Outsourcing patient collections enables medical practices to generate needed cash flow and concentrate on clinical operations. That, at least, is the theory. But the strategy…
PATIENT CARE
New study highlights importance of meaningful conversations between clinicians and terminally ill patients
March 15, 2019 by
The final year of life with serious illness can be filled with emotional distress and uncertainty about treatment options. And when…
RISK MANAGEMENT
8 steps to quickly and (almost) painlessly creating an employee handbook tailored to your medical office
March 15, 2019 by
Writing an employee handbook from scratch can be a daunting task. Where do you start? What do you include? And how are you going to find time to write the thing? It’s tempting to…
BLOG
Five tips to boost efficiency for the front office
March 1, 2019 by
By Cheyenne Brinson, MBA, CPA bio
The front office is the face of the practice, the first impression for the patient, and the beginning of the revenue cycle…
PRACTICE MANAGEMENT
What are the chief business concerns of independent doctors?
February 22, 2019 by
Competing for patients against hospitals and health systems, which have substantial marketing budgets, topped the list of problems independent doctors face, according to…
COMMUNICATING WITH PATIENTS
Survey: Patients prefer secure texting over patient portal communication from their physicians
February 15, 2019 by
Only 10 percent of patients prefer to receive physician communications via patient portals, whereas twice that many…
BLOG
5 efficiency-draining traps to avoid in your practice
February 8, 2019 by
By Karen Mattocks, Vice President of Business Development at RxVantage bio
It is a practice manager’s worst nightmare. You arrive at work one morning and suddenly realize you no longer have a grip on…
