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PATIENT SAFETY

Do your patients know how to properly dispose of medications?

According to a recently released Patient Safety Report, Americans are confident that the medical care they receive is safe and follows proper protocols. In fact…


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MANAGING THE OFFICE

The key ingredients of a profitable medical practice

Medical office managers are often so focused on the day-to-day that it can be easy to lose sight of the…


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NOTICE OF PRIVACY PRACTICES

HIPAA Refresher: Is your practice on top of NPPs?

By Ranadene K. Tapio, MBA, CMRS, CMC, Guest Contributor  bio
I know, HIPAA is old news. And ALL of your offices are presenting your patients with a HIPAA Notice of Privacy Practices (NPP) already…


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BILLING & COLLECTIONS

7 terms to include in your patient debt collection agency services contract

Outsourcing patient collections enables medical practices to generate needed cash flow and concentrate on clinical operations. That, at least, is the theory. But the strategy…


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PATIENT CARE

New study highlights importance of meaningful conversations between clinicians and terminally ill patients

The final year of life with serious illness can be filled with emotional distress and uncertainty about treatment options. And when…


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RISK MANAGEMENT

8 steps to quickly and (almost) painlessly creating an employee handbook tailored to your medical office

Writing an employee handbook from scratch can be a daunting task. Where do you start? What do you include? And how are you going to find time to write the thing? It’s tempting to…


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BLOG

Five tips to boost efficiency for the front office

By Cheyenne Brinson, MBA, CPA  bio
The front office is the face of the practice, the first impression for the patient, and the beginning of the revenue cycle…


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PRACTICE MANAGEMENT

What are the chief business concerns of independent doctors?

Competing for patients against hospitals and health systems, which have substantial marketing budgets, topped the list of problems independent doctors face, according to…


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COMMUNICATING WITH PATIENTS

Survey: Patients prefer secure texting over patient portal communication from their physicians

Only 10 percent of patients prefer to receive physician communications via patient portals, whereas twice that many…


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BLOG

5 efficiency-draining traps to avoid in your practice

By Karen Mattocks, Vice President of Business Development at RxVantage  bio
It is a practice manager’s worst nightmare. You arrive at work one morning and suddenly realize you no longer have a grip on…


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