• Skip to main content
  • Skip to secondary menu
  • Skip to primary sidebar
  • Skip to footer
  • LOGIN
  • Medical Office ManagerHOME
  • Book StoreBook Store
  • WebinarsWebinars
  • LOGIN
  • Manage Your Account
  •  

Medical Office Manager

  • Billing & collections
  • Increasing profits
  • Managing staff
  • Technology
  • More! ⇩
    • Newsletter Archive
    • Cartoons
    • Coding
    • Compliance
    • Electronic prescriptions
    • Employee benefits
    • Health care reform
    • HIPAA
    • Hiring
    • Managing patients
    • Managing the office
    • Marketing
    • Productivity
    • Purchasing and leasing
    • Reader tips
    • Risk management
    • Termination
    • Working with physicians
    • Workplace Safety
  • Special Reports

Managing patients

When the news is bad: Supporting a patient through a distressing medical diagnosis

May 27, 2025

Handling a patient in distress over a medical diagnosis is one of the most delicate and emotionally challenging aspects of healthcare management. It's important to be prepared to navigate these distressing situations with empathy and professionalism. Scenario: Imagine a patient who has just received a life-altering medical diagnosis, such as cancer, during a routine … [Read more...] about When the news is bad: Supporting a patient through a distressing medical diagnosis

What Every Office Manager Needs to Know About HIPAA Today

May 21, 2025

HIPAA compliance isn’t just a legal requirement — it’s a cornerstone of patient trust and professional integrity. In today’s healthcare environment, patients expect their information to be handled with care, and regulators expect your practice to meet strict standards for privacy and security. That’s where this guide comes in. Whether you’re new to HIPAA or just need a … [Read more...] about What Every Office Manager Needs to Know About HIPAA Today

Using patient portals to enhance communication and engagement

May 18, 2025

In today’s digital age, enhancing communication and engagement with your patients is more important than ever. One of the most effective tools at your disposal is the patient portal. This online platform can transform how you interact with patients, making communication more efficient and fostering a deeper level of engagement. Let’s explore how you can utilize patient portals … [Read more...] about Using patient portals to enhance communication and engagement

3 steps to success for a new medical office manager

May 18, 2025

Dear Medical Office Manager: I've just been promoted to manager of a medical office. What should I do now to ensure success? Congratulations on your promotion! Here are three steps you can take to ensure success in your new role as a medical office manager: Get to know your team: Take the time to meet and build relationships with your staff. This will help you … [Read more...] about 3 steps to success for a new medical office manager

10 steps to build your confidence as a new office manager

May 13, 2025

Starting a new role as an office manager can be an exciting yet challenging experience. It's not uncommon to feel a bit overwhelmed in the beginning, but by taking proactive steps, you can build your confidence and excel in your new position. Here are some valuable tips to help you grow in your role as an office manager: 1. Understand Your Role: Begin by thoroughly … [Read more...] about 10 steps to build your confidence as a new office manager

7 terms to include in your patient debt collection agency services contract

May 13, 2025

Outsourcing patient collections enables medical practices to generate needed cash flow and concentrate on clinical operations. That, at least, is the theory. But the strategy does not always work. One of the key factors of success is the actual services contract the medical practice signs with the agency. Many a medical practice has seen the anticipated benefits of outsourcing … [Read more...] about 7 terms to include in your patient debt collection agency services contract

Slips, Trips, and Falls in Healthcare: What You Can Do to Keep Your Medical Office Safe

May 6, 2025

In a busy medical office, slips, trips, and falls can happen in the blink of an eye—but their impact can be long-lasting, both personally and professionally. As a medical office manager, safety is one of your top responsibilities, and preventing these types of injuries is a big part of that. It’s not just about compliance—it’s about protecting your team, your patients, and your … [Read more...] about Slips, Trips, and Falls in Healthcare: What You Can Do to Keep Your Medical Office Safe

Click, Connect, Care: How to Manage Telehealth

April 29, 2025

Telehealth isn’t just a pandemic-era solution—it’s here to stay. Patients love the convenience, providers appreciate the flexibility, and practices that manage it well are seeing long-term benefits. But behind every smooth virtual visit is a well-organized office manager making sure the right systems, schedules, and support are in place. If you're responsible for keeping … [Read more...] about Click, Connect, Care: How to Manage Telehealth

Why and How to Provide Translators for Patients

April 29, 2025

One critical area that can often be overlooked in a medical office is the need for translation services. For many patients with limited English proficiency (LEP), the ability to communicate effectively with healthcare providers can be a matter of safety, health, and trust. Providing accessible language services is not just a nice-to-have — it’s essential for your practice’s … [Read more...] about Why and How to Provide Translators for Patients

Ensuring Accessibility for All at Your Medical Office

April 29, 2025

As a medical office manager, ensuring that your practice is accessible to all patients, regardless of their physical abilities, language skills, or other needs, is not only a legal requirement but also a moral and ethical responsibility. Accessibility means creating an environment where every patient feels welcome and can easily navigate your office, receive the care they need, … [Read more...] about Ensuring Accessibility for All at Your Medical Office

« Previous Page
Next Page »

Primary Sidebar

Free Reports

    • Your Employee Handbook
    • Dealing With Difficult People
    • Improving Collections
    • Sexual Harassment

Free Premium Reports

    • Your Employee Handbook
    • Dealing With Difficult People
    • Improving Collections
    • Sexual Harassment

Download Current Issue

Current Issue

Recent Headlines

The Heroine with a Headcount: Handling the Disruption Diva

New Generations, New Norms: Managing Gen Z in the Medical Office

How to Compete for Administrative Talent in a Shrinking Labor Pool

Manager briefing: Extreme heat emergency protocols

Why and how to review vendor contracts annually

Your Career

Wide Awake and Working (in Your Head)? Here’s How to Power Down for Real

5 reasons to turn down a promotion … and how to do so tactfully

How to build leadership skills as a new manager

They Tossed Me Out…Now They Want Me Back? 

Why Outsourcing Medical Billing Might Be the Best Decision You’ll Make

Deliver Your Message

Footer

Return to the Top

Download the Current issue
Monthly Magazine Archive
Advertise in Medical Office Manager
Download Media Kit

Become a Premium Member
Download a Sample Issue of MOM
Renew your Medical Office Manager Membership
Manage Your Account
Contact Medical Office Manager
About Medical Office Manager
Terms & Conditions
Privacy Policy
Give Us Feedback


Copyright © 2025 Plain Language Media, LLLP • 1-888-729-2315

Copyright © 2025 · Magazine Pro on Genesis Framework · WordPress · Log in