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BLOG

How to prepare for a strategic planning process

By Nick Hernandez  bio
There are many different models and action steps for strategic planning. Attempting to “jump right in”, however, is ill-advised. Undertaking some basic pre-work will help to ensure…


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INCREASING PROFITS

5 proven levers for improving your medical practice

Virtually any medical practice can immediately improve its revenue, cash flow, profitability, and growth, along with streamlining its operations by embracing…


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READER TIPS

Get personal to get patients to pay faster

Set the expectation of payment before the patient comes in.
When the office calls to confirm an appointment, whether it’s a live conversation or…


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YOUR CAREER

Make these your 2 top goals for 2019

Goal No. 1: Win the doctors’ respect
Everyone knows communication is key and, when it comes to managing a…


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MARKETING THE PRACTICE

The healthcare consumer: Using patient online reviews to boost your practice’s business

Patients are making increasing use of physician rating and review sites to comment on their medical experiences the way diners do with restaurants. And as with…


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READER TIPS

New referrals come from a visit, a folder, and chocolate cookies

When a new manager took over the office of a Miami gastroenterology practice, the office had just lost two physicians and needed to…


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MULTIPLE INSURANCE COVERAGES

How to determine the order of multiple insurance coverages

By Ranadene (Randi) K. Tapio, MBA, CMRS, CMC, Guest Contributor  bio
When patients have multiple insurance coverage, at times it can be difficult to determine which one is primary, secondary, and tertiary. Sometimes, the patients don’t even know…


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REVENUE CYCLE MANAGEMENT

Improving your revenue cycle efficiency

Modern medical practices are experiencing immense pressures as a result of increased regulatory scrutiny, changing reimbursement mechanisms, and a shift toward…


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BLOG

Physician entrepreneurs drive innovation and change

By Nick Hernandez  bio
Physician leaders must be innovators to navigate their practices into and through the era of healthcare reform. True physician entrepreneurs take charge of…


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READER TIPS

Employee incentive program increases number of patient well exams—and practice revenue

Pediatric Medical Group of Santa Maria, located in Santa Maria, CA, has found a way to quadruple the amount of well child and well baby exams at its…


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