Ask any office “how well do you collect at the time of service?” and the answer will be “outstanding!”…
BILLING & COLLECTIONS
This 2 step program makes it easy to collect more money at the time of service
May 31, 2019 by
MANAGING STAFF
3 bonus formulas that boost staff productivity
May 24, 2019 by
What bonuses should the office give, and how can it design the bonuses to increase productivity…
COLLECTIONS
7 best practices for optimizing your collections
May 17, 2019 by
By Ranadene (Randi) K. Tapio, MBA, CMRS, CMC, Guest Contributor bio
Collections isn’t the most glamorous part of running a practice. Perhaps the only thing worse than making collections calls is receiving them…
BLOG
How to assess the overall health of your medical practice
May 10, 2019 by
By Nick Hernandez bio
How do you know that your overall business is healthy? How do you know that the business processes you perform are…
REVENUE CYCLE MANAGEMENT
Improving your revenue cycle efficiency
May 10, 2019 by
Modern medical practices are experiencing immense pressures as a result of increased regulatory scrutiny, changing reimbursement mechanisms, and a shift toward…
BLOG
Finding the “backdoor” into payer networks
May 3, 2019 by
By Steve Selbst bio
I am delighted to be able to share with you a key “secret to success” about payer contracting. Today’s article is about getting in the…
COLLECTIONS
Why you need an office policy on collecting fees
May 3, 2019 by
Most medical practices take time once a year to create new office goals or a business plan and, hopefully, to upgrade their policy manuals…
INCREASING PROFITS
How to make a collection call to a patient
April 26, 2019 by
A collection call to a patient should never be offensive. But it does need to be firm. Remember, the goal is to collect an…
MANAGING THE OFFICE
What is the ‘patient experience’ like at your medical practice?
April 19, 2019 by
You may have come across the term, “patient experience” lately and assumed it is equivalent to “customer experience” in other industries…
WORKING WITH PHYSICIANS
Quick tips to deliver useful, easy-to-use financial reporting
April 19, 2019 by
To succeed, the office needs financial reports. And it is the manager’s responsibility to see that the doctors pay attention to those reports, that they understand them and that they…
