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Increasing profits

7 strategies to maximize revenue cycle management

July 6, 2025

Optimizing revenue cycle management is essential for maximizing revenue and minimizing financial risks. By implementing strategic measures and adopting efficient practices, you can enhance the overall financial health of your medical office. Here are seven ways to optimize revenue cycle management and streamline your office's financial operations. Streamline Patient … [Read more...] about 7 strategies to maximize revenue cycle management

Attract new patients and keep old ones with a marketing strategy

July 6, 2025

In the ever-evolving healthcare landscape, attracting and retaining patients is vital for the success of your medical office. As a medical office manager, it's your responsibility to lead your team in developing an effective marketing plan for the coming year and continually evaluate and adjust your current strategies. Develop a Marketing Plan for the Next Year A … [Read more...] about Attract new patients and keep old ones with a marketing strategy

Re-engage Lapsed Patients While Summer Schedules Are Light

July 1, 2025

Summer can be a slower season in many medical offices, making it the perfect time to turn your attention to patients who haven’t been in for a while. Whether they’ve missed a follow-up, skipped preventive care, or simply fallen off the schedule, now’s your chance to reach out. Reconnecting with lapsed patients during July and August not only improves patient outcomes—it also … [Read more...] about Re-engage Lapsed Patients While Summer Schedules Are Light

What Your Parking Lot Says About Your Practice—and Why It Matters More Than You Think

June 25, 2025

Before a patient ever checks in at the front desk or sees a provider, they’ve already had their first experience with your practice—and it starts in the parking lot. Whether they’re struggling to find a spot, dodging potholes, or wondering which entrance to use, that brief moment of uncertainty or frustration can set the tone for the entire visit. In a busy medical office, … [Read more...] about What Your Parking Lot Says About Your Practice—and Why It Matters More Than You Think

A Medical Office Wish List—From the Patient’s Perspective

June 20, 2025

Let’s be honest—going to the doctor’s office isn’t usually the highlight of anyone’s day. But it can be a lot less stressful, a lot more convenient, and even a little more pleasant when a practice is tuned in to what patients actually want. As a medical office manager, you’re in a unique position to make changes that truly impact the patient experience. And while every patient … [Read more...] about A Medical Office Wish List—From the Patient’s Perspective

15 questions to ask physicians as a new medical office manager

June 19, 2025

Stepping into your new role as a medical office manager is exciting, but it also comes with a lot of responsibility. One of the most important aspects of your job is building strong relationships with the physicians in the practice. Getting on the same page with the doctors will help you manage the office more effectively and create a smoother, more efficient work environment. … [Read more...] about 15 questions to ask physicians as a new medical office manager

AI in medical office management: Leveraging technology for enhanced efficiency

June 9, 2025

In the ever-evolving landscape of healthcare, medical office managers find themselves at the forefront of integrating innovative technologies to streamline operations, improve patient care, and optimize administrative workflows. Among these advancements, Artificial Intelligence (AI) stands out as a transformative tool that is already playing a significant role in various … [Read more...] about AI in medical office management: Leveraging technology for enhanced efficiency

Marketing your medical practice: Strategies for office managers

June 5, 2025

Marketing your medical practice might feel like a big task, but with the right strategies, you can help your practice grow and stand out in a competitive market. Let’s explore some key marketing tactics you can implement to boost visibility and build trust with your patients. 1. Build an Online Presence In today’s world, a strong online presence is non-negotiable. If your … [Read more...] about Marketing your medical practice: Strategies for office managers

10 questions to ask the retiring medical office manager

May 13, 2025

Taking over the role of medical office manager can feel like stepping into big shoes. The retiring office manager has accumulated years of knowledge and insights that you won’t find in a manual or job description. Before they leave, it’s essential to ask the right questions to ensure a smooth transition and set yourself up for success. Here are some key areas to focus on when … [Read more...] about 10 questions to ask the retiring medical office manager

Why Every Office Manager Should Create Standard Operating Procedures (SOPs)

May 7, 2025

You’re the hub of activity and the go-to problem solver when you are an office manager. You’ve probably answered the same questions more times than you can count or had to troubleshoot chaos when key team members were out of the office. These scenarios—and many more—underscore the critical need for Standard Operating Procedures (SOPs) in your office. SOPs might not sound … [Read more...] about Why Every Office Manager Should Create Standard Operating Procedures (SOPs)

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Patient Trust in 2025: Rebuilding It in a Post-Misinformation Era

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