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TRAINING

In California office, the training starts on day 1 and never ends

No manager can set expectations without giving staff the tools to achieve them, says a California administrator. And the main tool for it all is…


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INSIGHT

Setting up new employees for long-term success

By Piyush Patel  bio
So you’ve finally found the perfect candidate to fill that role. You’ve spent endless hours reviewing resumes, conducting interviews, and now you’ve found a great person who is ready to join…


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READER TIPS

Pick up on these revealing “non-verbal cues” to avoid hiring problem staffers

Good interviewing requires resume evaluation and a bit of psychology, says office manager Scott Ford of Dixie Primary Care in…


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HIRING

Do you have any of these 12 missing links in your candidate experience?

Any business process is only as strong as the weakest link—and your candidate experience is no different. A new CareerBuilder study (conducted between March 7 and 14, 2017 of more than…


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HIRING

The best ways to find and hire qualified office staff

Recruiting staff
Do you struggle to find qualified office staff who are also a good fit for your practice? It can be very difficult to figure…


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MANAGING STAFF

What’s the ‘employee experience’ like at your medical practice?

Professionals have been talking about the customer experience, the patient experience, and the candidate experience for years, so it was bound to happen. Another term is now…


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HIRING

Just how truthful is that applicant’s resume? Here’s how to find out

There’s always tough competition for a good job. And sometimes, to beat out the competition, people do more than…


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EMPLOYEE BENEFITS

Nightmare on Main Street: Scary commutes

As the spookiest day of the year approaches, staffing firm Robert Half highlights the cities with the most hair-raising commutes. Last month, the company surveyed more than…


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HIRING

The link between pre-employment tests and better patient outcomes

Imagine knowing before it happened that a nurse was likely to mistakenly give a patient the wrong medication. Or imagine being able to predict that a nurse’s aide would be…


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COMPLIANCE

Avoid these tricky ADA pitfalls when hiring staff

Every manager is aware of the wider doorways and lever handles and curb cuts and so on required by the Americans with…


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