By Lynne Curry Are you burned out and not sure how to fix it? In 2024, emails from burned-out managers and employees have flooded my workplace coach inbox. Here’s what some have said: “I’m running on empty;” “mentally exhausted and emotionally drained;” “constantly on edge and irritable;” “on autopilot, just going through the motions, and don’t see any way out.” If you … [Read more...] about Four fixes for job burnout
Managing staff
Getting your head back in the game after summer vacation
It can be hard to come back to the office after the fun and relaxation of summer vacation. Consider these tips for a smooth transition and an efficient workflow. Reconnect with the Healthcare Team: Upon your return, schedule meetings with key healthcare professionals and staff members. Discuss any recent changes, updates, or challenges that occurred during your absence. … [Read more...] about Getting your head back in the game after summer vacation
Who’s going to win the return to the office battle?
By Lynne Curry After the pandemic wound to a close, employers began pushing employees to return to the office. Fifty percent of U.S. employers issued a full or hybrid RTO (return to office) mandate in 2022 and 2023, and almost all employers planned implementing an RTO mandate before the end of 2024. Employers perceived, and many experienced, benefits from implementing RTO … [Read more...] about Who’s going to win the return to the office battle?
EEOC releases workplace guidance to prevent harassment
The U.S. Equal Employment Opportunity Commission (EEOC) has published final guidance on harassment in the workplace, “Enforcement Guidance on Harassment in the Workplace.” By providing this resource on the legal standards and employer liability applicable to harassment claims under the federal employment discrimination laws enforced by the EEOC, the guidance will help people … [Read more...] about EEOC releases workplace guidance to prevent harassment
What it takes for a good manager to be a good leader
A good manager is often synonymous with being a good leader, but it's important to recognize that while there is overlap between the two roles, they are not identical. A manager typically has responsibilities related to organizing, planning, and controlling processes and resources to achieve specific goals. On the other hand, a leader focuses on inspiring, motivating, and … [Read more...] about What it takes for a good manager to be a good leader
5 ways managers can better communicate with staff
By Nick Hernandez bio Effective medical office managers are effective communicators. They express themselves well both orally and in writing. Further, they project an image of self-assurance and of understanding. These attributes are continuously communicated by their actions and demeanor. Effective communication is also important because a large portion of a manager's … [Read more...] about 5 ways managers can better communicate with staff
12 training trends to upgrade medical office staff skills
Incorporating new training trends into development programs can significantly enhance the skills and capabilities of medical office administrative staff. By staying updated with these trends, medical office managers can ensure their teams are well-prepared to meet the evolving demands of the healthcare industry, ultimately contributing to the practice’s efficiency, security, … [Read more...] about 12 training trends to upgrade medical office staff skills
Supporting staff well-being: A critical responsibility for medical office managers
As the backbone of any healthcare practice, the well-being of medical office staff is paramount to ensuring a smooth, efficient, and compassionate delivery of patient care. Medical office managers play a crucial role in fostering a supportive work environment that prioritizes the mental and physical health of their team. Given that May is Mental Health Awareness Month, there is … [Read more...] about Supporting staff well-being: A critical responsibility for medical office managers
Model Tool: Employee referral form
Why you need this form: Employee referral continues to be the No. 1 source of external hires. Good employees know other good employees, so why not tap this valuable pipeline of potential job candidates? How this form helps you: This customizable, sample form provides a mechanism for tracking employee referrals. How to use this form: This Model Form serves as a template. … [Read more...] about Model Tool: Employee referral form
Research report: Recognition good for engagement and beating burnout
New research show four practical steps organizations can take to improve culture through the power of recognition. Workhuman and Gallup have released a report, Empowering Workplace Culture Through Recognition, which examines the significance of recognition in the workplace as both a foundational element and a catalyst for organizational culture. Employees who strongly agree … [Read more...] about Research report: Recognition good for engagement and beating burnout