The American Medical Association (AMA) salutes Congress for passing telehealth provisions in the omnibus spending bill that promise a new era of access for patients across the country. “Congress has taken a crucial step in starting a revolution in patient access. The AMA aims to continue being a partner in moving it forward,” said AMA President Gerald E. Harmon, M.D. “The … [Read more...] about Medical association happy with telehealth extensions
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Learn about changes and updates to telehealth
There's a lot you need to know about telehealth. That's why Medical Office Manager is offering a webinar, Telehealth—What Managers Need to Know, on April 6. It's free to Medical Office Manager members. Presenter Jen Bell of Karen Zupko and Associates will give you the tools and knowledge you need to comply with new telehealth regulations. Meanwhile here is Jen's update on … [Read more...] about Learn about changes and updates to telehealth
What managers need to know as telehealth flexibilities carry on
Telehealth rules that were loosened during the pandemic are likely to stay that way for awhile. President Biden signed the Consolidated Appropriations Act of 2022 into law last week. Included in the law is an extension to some telehealth flexibilities for an additional five months (151 days) after the end of the current public health emergency (PHE). Flexibilities that will be … [Read more...] about What managers need to know as telehealth flexibilities carry on
Helping your employees help Ukraine
By Lynne Curry My inbox flooded when I challenged readers “are you brave?” writing about the woman who crashed Russia’s main state news broadcast to protest the Ukraine invasion, and then challenged employers with “what’s occurring in the Ukraine creates widespread grief. Are there ways you can channel your employees’ anger and sense of powerlessness by offering them avenues … [Read more...] about Helping your employees help Ukraine
Carve out some calm amid the chaos
With the demands of your job as a manager in the stressed healthcare sector, worries about world upheaval, and your own personal challenges outside work, life is stressful. Executive leadership coach Hortense le Gentil says you need to reclaim some mental space to make room for your intuition. Here's her advice: Let your brain take a break! Breaks allow you to check in with … [Read more...] about Carve out some calm amid the chaos
5 tips for a smoother submission process
By Jessica Zeff For those of us who have any interactions with the Merit-Based Incentive Program (MIPS), January to March is a particularly busy time of year. Some of us are still working through 2021 documentation audits, checking calculations, collaborating with clinical data registries, and generally working towards making our 2021 MIPS submissions to CMS. At the same time, … [Read more...] about 5 tips for a smoother submission process
Beware the Bermuda Triangle of workplace conflicts
By Lynne Curry We don’t always understand why we react to some people, nor they to us. Or why otherwise talented employees and supervisors get tangled in interpersonal messes that create toxic work environments. Over the years, when I’ve helped clients fix workplace conflicts, I’ve discovered some of the most challenging conflicts stem from drama triangle collisions. Like the … [Read more...] about Beware the Bermuda Triangle of workplace conflicts
7 things to require of your moonlighting employees
By Lynne Curry “One of our highly paid staffers works remote. We don’t want to lose his talent, but he used to work 45 to 55 hours a week and now half the time I can’t find him when I call. He always calls me back, but it’s hours later. Last year, he was the first to volunteer for special projects. He doesn’t anymore. I heard a rumor he’s working another job, and I’m … [Read more...] about 7 things to require of your moonlighting employees
Own your piece of the action
By Lynne Curry “It wasn’t my fault. I blew up because I had the worst day.” “Anyone would have reacted the way I did.” When you lose your temper, shut down, or behave badly in other ways, you may feel tempted to rationalize your behavior. It can feel right to pin responsibility for your reactions on the other person or to attribute them to the situation. When you do, you … [Read more...] about Own your piece of the action
How to handle employee hotheads
By Lynne Curry Question: “Eric” loves one-upping other employees in meetings. While he sometimes does this to me, by loudly posing contrary opinions, this morning he slammed another employee, also a hothead, who argued back. I told employees to stop. Neither did. Eric, however, raised his voice. I felt forced to raise my voice and didn’t like the person I became. It was a … [Read more...] about How to handle employee hotheads