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REVENUE CYCLE MANAGEMENT

How to improve your practice’s denial management system

With many payors now intensifying their efforts to deny or reduce claims, your medical office’s denial management system is more critical than ever for…


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PATIENT SAFETY

Diagnostic errors and test results top ECRI Institute’s patient safety list

Diagnostic errors and improper management of test results in electronic health records (EHRs) were recently named by…


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INCREASING PROFITS

21 easy ways to boost practice profitability fast

Simple changes to billing procedures, hiring policies, purchasing, patient relations, and other daily activities can have a positive impact on…


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MANAGING STAFF

How to end the jealousy when a sharp newcomer threatens longtimers

A tenet of management is “people require care.” And nowhere is that more evident than in the situation where a bright-eyed, eager, and…


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SAFEGUARDING PHI

Traps to avoid: Giving ex-practice employees access to PHI

Your medical office staff understands the imperative of safeguarding personal health information (PHI) and wouldn’t let strangers…


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PATIENT SAFETY

Do your patients know how to properly dispose of medications?

According to a recently released Patient Safety Report, Americans are confident that the medical care they receive is safe and follows proper protocols. In fact…


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MANAGING THE OFFICE

The key ingredients of a profitable medical practice

Medical office managers are often so focused on the day-to-day that it can be easy to lose sight of the…


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INCREASING PROFITS

For good marketing, try an open house

Want a marketing approach that’s both effective and inexpensive?
Try an open house…


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MANAGING CHANGE

Inside your practice: Communicating, leading, & managing amid change

The only thing constant is change, said the Greek philosopher Heraclitus. And although he never managed a medical practice, his words certainly apply to…


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INNOVATION

New CMS competition seeks innovative AI solutions to better predict healthcare outcomes

The Centers for Medicare & Medicaid Services (CMS) has announced a new competition that aims to accelerate innovative solutions to better predict health outcomes and…


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