Goal No. 1: Win the doctors’ respect
Everyone knows communication is key and, when it comes to managing a…
YOUR CAREER
Make these your 2 top goals for 2019
December 17, 2018 by
RETAINING STAFF
Five reasons why staff hate their jobs and look for greener pastures
December 17, 2018 by
Turnover should be at the top of every manager’s worry list. Yet it isn’t because managers don’t realize how expensive it is, says…
COMPLIANCE
The 10 assumptions NOT to make when doing your OSHA 300s
December 10, 2018 by
December is here and it’s time for the logs. No, not the yule logs—the OSHA 300 logs! It’s time to get the year’s injury and illness records in order and start getting the…
MARKETING THE PRACTICE
The healthcare consumer: Using patient online reviews to boost your practice’s business
December 10, 2018 by
Patients are making increasing use of physician rating and review sites to comment on their medical experiences the way diners do with restaurants. And as with…
YOUR CAREER
Life of the ‘office’ party: Managers’ most embarrassing holiday party gaffes revealed
December 10, 2018 by
Falling into a pool, sleeping under a table, fighting with the boss and screaming like a werewolf – scenes from a rough weekend or a…
HIRING
Looking to hire a millennial doctor? Don’t advertise on LinkedIn
December 10, 2018 by
With the physician shortage being a top concern for healthcare providers, CompHealth, a healthcare staffing company, conducted…
READER TIPS
New referrals come from a visit, a folder, and chocolate cookies
November 30, 2018 by
When a new manager took over the office of a Miami gastroenterology practice, the office had just lost two physicians and needed to…
MULTIPLE INSURANCE COVERAGES
How to determine the order of multiple insurance coverages
November 30, 2018 by
By Ranadene (Randi) K. Tapio, MBA, CMRS, CMC, Guest Contributor bio
When patients have multiple insurance coverage, at times it can be difficult to determine which one is primary, secondary, and tertiary. Sometimes, the patients don’t even know…
YOUR CAREER
7 tips to stay classy at the practice holiday party
November 30, 2018 by
‘Tis the season to socialize with physicians and other medical professionals from your practice, as well as coworkers and staff.
Here’s how to have fun while keeping it professional…
READER TIPS
Missouri staff train each other on solving the day-to-day issues
November 30, 2018 by
The best staff training, says a Missouri manager, is the training staff give one another. At the OB/GYN office…
