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MARKETING

10 rules for getting good press and new patients along with it

To get new business, your medical practice has to be the first place the patient calls. To make the call, the patient has to…


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MANAGEMENT SKILLS

Matching your management style to your employee’s personality

Much like one bad apple, one bad employee can spoil the whole bunch in your office, says…


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MANAGING THE OFFICE

Are erratic scheduling practices causing financial instability for your hourly employees

A study reveals that for today’s hourly workforce, missing a single shift comes at a steep cost. New research from WorkJam, a digital workplace platform, found that…


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RISK MANAGEMENT

4 immediate steps to take when an office romance blossoms

To meet that one special guy or gal. . . . It’s the stuff dreams are made of. But when that love connection takes place within…


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READER TIPS

Use weekly meetings with doctors to keep office running smoothly

Meeting every week with the doctors makes a tremendous difference in how smoothly – and also how successfully – an office operates, says…


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LEAVES OF ABSENCE

How to manage maternity or leaves of absence

Employee leaves of absence for maternity or medical reasons can be tricky to navigate and can place heavy staffing and…


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BILLING & COLLECTIONS

This 2 step program makes it easy to collect more money at the time of service

Ask any office “how well do you collect at the time of service?” and the answer will be “outstanding!”…


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MANAGING THE OFFICE

A dozen metrics for increasing your medical practice profitability

If someone asked you how many new patients visited your medical office last month, would you know? How about how much your office spent on marketing…


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WORKING WITH PHYSICIANS

Keep your job by learning ways to stay neutral

The job of managing a medical office can be unpredictable, because there’s not the luxury of answering to just one…


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CMS UPDATES

Tell your patients about the new eMedicare app launched January 28, 2019

Today, the Centers for Medicare & Medicaid Services (CMS) launched a new app that gives consumers a modernized Medicare experience with direct access on a mobile device to…


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