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YOUR CAREER

Make these your 2 top goals for 2019

Goal No. 1: Win the doctors’ respect
Everyone knows communication is key and, when it comes to managing a…


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RETAINING STAFF

Five reasons why staff hate their jobs and look for greener pastures

Turnover should be at the top of every manager’s worry list. Yet it isn’t because managers don’t realize how expensive it is, says…


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COMPLIANCE

The 10 assumptions NOT to make when doing your OSHA 300s

December is here and it’s time for the logs. No, not the yule logs—the OSHA 300 logs! It’s time to get the year’s injury and illness records in order and start getting the…


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MARKETING THE PRACTICE

The healthcare consumer: Using patient online reviews to boost your practice’s business

Patients are making increasing use of physician rating and review sites to comment on their medical experiences the way diners do with restaurants. And as with…


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YOUR CAREER

Life of the ‘office’ party: Managers’ most embarrassing holiday party gaffes revealed

Falling into a pool, sleeping under a table, fighting with the boss and screaming like a werewolf – scenes from a rough weekend or a…


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HIRING

Looking to hire a millennial doctor? Don’t advertise on LinkedIn

With the physician shortage being a top concern for healthcare providers, CompHealth, a healthcare staffing company, conducted…


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READER TIPS

New referrals come from a visit, a folder, and chocolate cookies

When a new manager took over the office of a Miami gastroenterology practice, the office had just lost two physicians and needed to…


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MULTIPLE INSURANCE COVERAGES

How to determine the order of multiple insurance coverages

By Ranadene (Randi) K. Tapio, MBA, CMRS, CMC, Guest Contributor  bio
When patients have multiple insurance coverage, at times it can be difficult to determine which one is primary, secondary, and tertiary. Sometimes, the patients don’t even know…


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YOUR CAREER

7 tips to stay classy at the practice holiday party

‘Tis the season to socialize with physicians and other medical professionals from your practice, as well as coworkers and staff.
Here’s how to have fun while keeping it professional…


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READER TIPS

Missouri staff train each other on solving the day-to-day issues

The best staff training, says a Missouri manager, is the training staff give one another. At the OB/GYN office…


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