Modern medical practices are experiencing immense pressures as a result of increased regulatory scrutiny, changing reimbursement mechanisms, and a shift toward…
MANAGING THE OFFICE
Can you require your medical office workers to get a flu shot?
November 23, 2018 by
Vaccination is the most effective defense against flu viruses. So it behooves you to ensure that your medical office workers get flu shots every year at the start of…
MANAGING STAFF
Holiday season dos and don’ts for the medical office
November 23, 2018 by
The holiday season is an ideal time of year to show goodwill toward all, including your staff.
Here are some dos and don’ts to help make your workplace holiday friendly…
WORKING WITH PHYSICIANS
Physicians behaving badly: what to do when it affects patients
November 23, 2018 by
Poor physician behavior. It can run the gamut from rudeness to actions that invite malpractice claims. When does it cross the line from unpleasant to…
PRODUCTIVITY
Happy Thanksgiving: Here are four good ways to get your work done before the long weekend
November 16, 2018 by
Many managers will agree that the most difficult part of their job is finding time to get all the work done. And, while everyone loves…
READER TIPS
Office hours change draws more working patients
November 16, 2018 by
A change from traditional office hours has proved popular with patients, staff and physicians at a family practice in…
COMPLIANCE
HIPAA extends to gossip as well as to searching out dirt on an ex-spouse
November 16, 2018 by
Getting staff to maintain patient confidentiality goes much farther than getting them to protect electronic data…
MANAGING THE OFFICE
When you’re about to lose patience with a patient
November 16, 2018 by
Working with the public isn’t easy. And working in a medical office, where people are often at their worst, can be especially…
HEALTHCARE INDUSTRY
2018 MGMA conference inspires practice leaders to transform the healthcare industry
November 12, 2018 by
By Lisa A. Eramo, MA
Leadership, operational best practices, healthcare consumerism, population health management, and value-based care were among the many topics discussed at the…
READER TIPS
Employee incentive program increases number of patient well exams—and practice revenue
November 12, 2018 by
Pediatric Medical Group of Santa Maria, located in Santa Maria, CA, has found a way to quadruple the amount of well child and well baby exams at its…
