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MARKETING

Could your boss be the next Dr. Oz?

The medical practitioners in your office are more than knowledgeable; they are thought leaders in their respective fields. So why not…


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NOTICE OF PRIVACY PRACTICES

HIPAA Refresher: Is your practice on top of NPPs?

By Ranadene K. Tapio, MBA, CMRS, CMC, Guest Contributor  bio
I know, HIPAA is old news. And ALL of your offices are presenting your patients with a HIPAA Notice of Privacy Practices (NPP) already…


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MARKETING YOUR PRACTICE

Four digital trends that can transform your medical practice

Medical practices of every type and size are rapidly being transformed by the digital revolution. Your patients are ratcheting up health-related online activities to unprecedented levels, says…


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BILLING & COLLECTIONS

7 terms to include in your patient debt collection agency services contract

Outsourcing patient collections enables medical practices to generate needed cash flow and concentrate on clinical operations. That, at least, is the theory. But the strategy…


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READER TIPS

Roundtable discussions focus on ‘whatever anybody needs help with’

Staff meetings aren’t enough, says Martha King, practice manager of Portland Surgical Associates in Portland, ME. They generally cover…


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YOUR CAREER

12 signs you are about to lose your job

Call it denial. Call it turning a blind eye to what’s going on. But even the most business-savvy manager can fail to see when the job is in jeopardy. People think it will happen to everyone else but not to…


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CYBERSECURITY

The 10 things HHS says you should be doing to stop phishing, ransomware and other threats

HHS has published a Guidance on cybersecurity for healthcare organizations. Even though it’s voluntary, the new HHS Guidance is significant to the…


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PATIENT CARE

New study highlights importance of meaningful conversations between clinicians and terminally ill patients

The final year of life with serious illness can be filled with emotional distress and uncertainty about treatment options. And when…


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RISK MANAGEMENT

8 steps to quickly and (almost) painlessly creating an employee handbook tailored to your medical office

Writing an employee handbook from scratch can be a daunting task. Where do you start? What do you include? And how are you going to find time to write the thing? It’s tempting to…


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YOUR CAREER

Are you “aggressive” or “assertive”? Take this quick self-evaluation and find out

To manage people, a manager has to be assertive.
But be aware that there’s a strong difference between being assertive and…


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