The medical practitioners in your office are more than knowledgeable; they are thought leaders in their respective fields. So why not…
NOTICE OF PRIVACY PRACTICES
HIPAA Refresher: Is your practice on top of NPPs?
March 29, 2019 by
By Ranadene K. Tapio, MBA, CMRS, CMC, Guest Contributor bio
I know, HIPAA is old news. And ALL of your offices are presenting your patients with a HIPAA Notice of Privacy Practices (NPP) already…
MARKETING YOUR PRACTICE
Four digital trends that can transform your medical practice
March 22, 2019 by
Medical practices of every type and size are rapidly being transformed by the digital revolution. Your patients are ratcheting up health-related online activities to unprecedented levels, says…
BILLING & COLLECTIONS
7 terms to include in your patient debt collection agency services contract
March 22, 2019 by
Outsourcing patient collections enables medical practices to generate needed cash flow and concentrate on clinical operations. That, at least, is the theory. But the strategy…
READER TIPS
Roundtable discussions focus on ‘whatever anybody needs help with’
March 22, 2019 by
Staff meetings aren’t enough, says Martha King, practice manager of Portland Surgical Associates in Portland, ME. They generally cover…
YOUR CAREER
12 signs you are about to lose your job
March 22, 2019 by
Call it denial. Call it turning a blind eye to what’s going on. But even the most business-savvy manager can fail to see when the job is in jeopardy. People think it will happen to everyone else but not to…
CYBERSECURITY
The 10 things HHS says you should be doing to stop phishing, ransomware and other threats
March 15, 2019 by
HHS has published a Guidance on cybersecurity for healthcare organizations. Even though it’s voluntary, the new HHS Guidance is significant to the…
PATIENT CARE
New study highlights importance of meaningful conversations between clinicians and terminally ill patients
March 15, 2019 by
The final year of life with serious illness can be filled with emotional distress and uncertainty about treatment options. And when…
RISK MANAGEMENT
8 steps to quickly and (almost) painlessly creating an employee handbook tailored to your medical office
March 15, 2019 by
Writing an employee handbook from scratch can be a daunting task. Where do you start? What do you include? And how are you going to find time to write the thing? It’s tempting to…
YOUR CAREER
Are you “aggressive” or “assertive”? Take this quick self-evaluation and find out
March 15, 2019 by
To manage people, a manager has to be assertive.
But be aware that there’s a strong difference between being assertive and…
