LinkedIn isn’t just for doctors and executives—it’s a powerful tool for medical office managers to grow professionally, connect with peers, and position themselves for career advancement. Here’s how you can make the most of it: 1. Polish Your Profile Your LinkedIn profile is essentially your online résumé. Start by using a professional photo and writing a compelling headline … [Read more...] about Maximizing LinkedIn (and Some Other Networks) for Your Success
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Why Outsourcing Medical Billing Might Be the Best Decision You’ll Make
As a medical office manager, you juggle countless responsibilities daily—staff management, patient satisfaction, compliance, and operational efficiency, to name a few. Amid this whirlwind, managing billing and revenue cycle processes can become an overwhelming task, prone to errors and delays. If you’ve ever felt that medical billing consumes too much time and energy, it might … [Read more...] about Why Outsourcing Medical Billing Might Be the Best Decision You’ll Make
10 tips for hiring the right medical office cleaning company
The job of cleaning your medical office isn't for just any cleaning company. The cleaners you contract must have expertise in infection control for the safety of patients and staff. From the reception area and waiting area to treatment rooms, back offices and breakrooms, all surfaces must be regularly and hygenically cleaned. Biohazards, sharps and chemicals can pose a … [Read more...] about 10 tips for hiring the right medical office cleaning company
Payroll Part 1: Deciding Between In-House and Outsourced Payroll
As a medical office manager, one of your critical responsibilities is ensuring payroll runs smoothly and accurately. It’s not just about paying your team on time—it’s also about compliance with tax laws, handling deductions, and ensuring employee satisfaction. Deciding whether to manage payroll in-house or outsource it is a significant decision that can impact your office’s … [Read more...] about Payroll Part 1: Deciding Between In-House and Outsourced Payroll
Coding Update: Important Changes Coming in 2025
In 2025, there are important updates coming to both ICD-10 and CPT codes that medical office managers should be aware of, as these changes will impact how diagnoses and procedures are documented and billed. ICD-10 Changes The ICD-10 system will see 252 new codes, 36 deletions, and 13 revisions. These updates are aimed at providing more specificity in certain areas of … [Read more...] about Coding Update: Important Changes Coming in 2025
A Tool You Can Use: Staff Meeting Agenda and Minutes Template
Here's a Staff Meeting Agenda and Minutes Template specifically designed for a medical office manager. This template will help ensure each meeting is structured, purposeful, and documented for easy follow-up. Staff Meeting Agenda and Minutes Template Meeting Details Date: ___________________________ Time: ___________________________ Location: … [Read more...] about A Tool You Can Use: Staff Meeting Agenda and Minutes Template
HR Update: Employers Deploy the Perk Police
By Lynne Curry Question: My employer fired me this morning for an “offense” so minor it’s laughable—especially since dozens of other employees do the same thing. Here’s what happened. My employer issues meal vouchers employees can use if they have pizza or sandwiches delivered to them at their desks when they’re working through lunch or into the evening. Since I didn’t … [Read more...] about HR Update: Employers Deploy the Perk Police
Health and Wellness Initiatives for Patients in the Holiday Season
The holiday season is a good time to promote heath and wellness for your patients. This time of year often brings increased stress, changes in diet, and a variety of health challenges that can affect overall well-being. By encouraging preventive care and healthy habits, you can help your patients navigate the holiday season while maintaining their health. Here are several … [Read more...] about Health and Wellness Initiatives for Patients in the Holiday Season
How to stay afloat when the office pessimist tries to drag you under
By Lynne Curry Pessimists come at you with negative words such as “you’re wasting your time” or “that will never work.” If you’re not careful, this onslaught can snuff out your enthusiasm, leading you to give up on ideas, adventures or opportunities that might power your career or work life forward. Here’s how to avoid letting a pessimist’s negativity drain your … [Read more...] about How to stay afloat when the office pessimist tries to drag you under
Don’t lose your new employees their first week
By Lynne Curry Employers regularly hire me to conduct exit interviews when promising new employees leave within their first six months. After conducting hundreds of interviews, I can document that newly hired employees decide what their employer is like and whether they will fit in and be successful during their first days and weeks. Here’s what employers, managers and … [Read more...] about Don’t lose your new employees their first week