In today's digital age, establishing a robust online presence is crucial for medical offices looking to attract new patients and maintain a competitive edge. This article provides comprehensive tips on how to stand out online, from building a professional website to engaging with your community. By implementing these strategies, your medical practice can effectively reach and … [Read more...] about 12 Ways to Build a Strong Online Presence and Attract New Patients
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Mastering Modern MedTech: Essential Tech Skills for Every Medical Office Manager
To stay ahead and keep your practice running smoothly, it's crucial to develop a robust set of technology proficiencies. From Electronic Health Records (EHR) systems to cybersecurity practices, mastering these tools not only enhances operational efficiency but also ensures compliance, improves patient care, and supports the overall success of your practice. Dive into the … [Read more...] about Mastering Modern MedTech: Essential Tech Skills for Every Medical Office Manager
Quality Improvement Checklist for Medical Office Managers
You play a crucial role in ensuring that your practice not only runs smoothly but also continuously improves in quality. Quality improvement isn't just a one-time task—it's an ongoing commitment to making your office more efficient, patient-centered, and compliant with ever-evolving healthcare standards. This checklist is designed to guide you through the key areas of quality … [Read more...] about Quality Improvement Checklist for Medical Office Managers
Are Your Front Desk Staff Burning Out? Signs and Solutions
How to spot burnout early—and what you can do to prevent it. In many practices, the front desk is the heartbeat of daily operations. It’s where patients are welcomed, phones are answered, insurance is verified, appointments are booked, and problems are triaged—often all at once. With so much responsibility and constant pressure, it’s no wonder administrative burnout is on the … [Read more...] about Are Your Front Desk Staff Burning Out? Signs and Solutions
TikTok, Yelp & Online Reviews: What Managers Should (and Shouldn’t) Do
Protecting your practice’s reputation in the age of social media. In today’s digital world, a patient’s first impression of your medical practice may not come from your website or a phone call—it might come from a TikTok video, a Yelp review, or a Google star rating. Whether it’s a glowing recommendation or a critical comment, online content can shape public perception and … [Read more...] about TikTok, Yelp & Online Reviews: What Managers Should (and Shouldn’t) Do
The Silent Revenue Killers in Your Practice
Spot the hidden issues draining your bottom line—and fix them fast. Medical practices don’t usually lose money in loud, obvious ways. Instead, revenue often slips away quietly, in the form of overlooked details, inefficient processes, or unchecked habits. These “silent revenue killers” don’t show up in bold red numbers—but they add up quickly. Here are seven of the most … [Read more...] about The Silent Revenue Killers in Your Practice
After Vacation Blues: Fixing the Post-Vacation Slump
By Lynne Curry Question: Three hours after my red-eye landed, I arrived at the office Monday morning and booted up my computer. Unfortunately, my brain didn’t boot up with it. I’m just not ready for my inbox to glare at me with 247 unread messages and a calendar packed tighter than a TSA line. Ten days ago, I left my spreadsheets and Slack threads behind to hike … [Read more...] about After Vacation Blues: Fixing the Post-Vacation Slump
8 Office Time-Saving Hacks from Other Managers
When you’re running a busy medical office, every minute counts. Between managing staff schedules, handling patient concerns, processing insurance claims, and keeping the front desk running smoothly, there’s little room for inefficiency. That’s why we reached out to experienced medical office managers across the country to share their best time-saving strategies—the real-life … [Read more...] about 8 Office Time-Saving Hacks from Other Managers
CMS and Telehealth Reimbursement in 2025: What Changed?
If your medical office embraced telehealth during the pandemic, you’ve probably seen how convenient and cost-effective it can be for both patients and providers. But as you’ve also likely noticed, CMS (Centers for Medicare & Medicaid Services) continues to tweak the rules and reimbursement rates for virtual care. So what’s different in 2025—and what do you need to do to … [Read more...] about CMS and Telehealth Reimbursement in 2025: What Changed?
Effective inventory management for your medical office
Effective inventory management ensures that you have the right supplies when you need them without overstocking and wasting valuable resources. Here's how you can streamline your inventory management and keep everything running like a well-oiled machine. First things first, get organized. Start by taking a comprehensive inventory of all your medical supplies, from syringes … [Read more...] about Effective inventory management for your medical office