Related reading: 5 proven ways to motivate your staff without spending money For a better new year, ask staff what's going wrong and right with the office Don't let another practice steal your staff … [Read more...] about Motivating employees
Handling an “office sniper”
By Steve M. Cohen bio How do you stop the staff member who is rude and undermining? This is a surprisingly widespread problem with several variations. It's important that managers are prepared to deal with it, including cases where the opposition is not so obvious. One example involves an "office sniper." Snipers stay in hiding. They criticize the manager in a … [Read more...] about Handling an “office sniper”
How to choose the electronic medical records vendor that’s right for you
Choosing the right electronic medical records vendor for your practice can seem like an overwhelming task—and getting it right is crucial. Before any other considerations, you want to be sure than any vendor you are considering is HITECH certified for 2014, so that you can achieve meaningful use stages one and two. This will also ensure HIPAA compliance. Beyond that the options … [Read more...] about How to choose the electronic medical records vendor that’s right for you
How Google Glass is changing the medical profession
Imagine this scenario. A physician completes a medical examination and begins to give the patient detailed instructions for maintaining his health. However, the doctor senses the patient isn't absorbing the information. So the physician dons his special eyewear, which, with a push of a button, allows him to create a video that can immediately be emailed to the patient. When the … [Read more...] about How Google Glass is changing the medical profession
New subchapters get specific for diseases of the digestive system
By Judy Monestime bio ICD-10-CM Chapter 11, "Diseases of the Digestive System (K00–K95)," contains common conditions that patients experience in their gastrointestinal tract. This section contains gastrointestinal (GI) conditions that occur in many patients from infections in the mouth and organs in the upper GI tract as well as in the appendix, small bowel, colon, … [Read more...] about New subchapters get specific for diseases of the digestive system
Model Tool: Notice to educate patients
Why you need this model notice: HHS advises providers to “engage in a dialogue” with patients about this new patient right to request PHI not be disclosed to their health plan. You can do that using our model patient notice. You can adapt this notice to also address aspects specific to your operations. How this model notice helps you: This model notice helps you convey the … [Read more...] about Model Tool: Notice to educate patients
Career basics
Editor's picks: How to conduct fair and effective performance reviews Illinois manager develops unique staff review system that does it all Is your career headed nowhere? … [Read more...] about Career basics
Grief in termination is real
By Steve M. Cohen bio Unfortunately, you sometimes have to terminate someone. It's also unfortunate that this sometimes doesn't go well. That results in significant stress and related problems on both sides. Fortunately, an awareness of the emotional impact of termination can help you work with the soon-to-be terminated employee to make parting, and any … [Read more...] about Grief in termination is real
Money motivates EHR adoption
The Department of Health and Human Services' Office of the National Coordinator released a data brief in December addressing what motivates physicians to implement electronic health records (EHR) and the answer is … money. The data briefing reveals that financial incentives and reimbursement are currently the top reasons physicians decide to implement EHR. Physicians are … [Read more...] about Money motivates EHR adoption
Model Policy: Computer use and social networking
Why you need this policy: The law governing your right to discipline employees for the things they say on blogs and social networks is still in its infancy stages. But even from the early cases, it has become clear that online conversations are not simply private matters. There’s a big difference between bad-mouthing a company, supervisor or colleague to a friend over coffee … [Read more...] about Model Policy: Computer use and social networking