As a medical office manager, you typically handle day-to-day human resources responsibilities and likely feel comfortable in this role, at least most of the time. Yet, there are times when expert assistance would be welcomed or even seems required. The question is: How do you know when you need the help of an expert? Going it alone Among the various HR responsibilities, several … [Read more...] about When to call an HR expert for help
The 8 best management tips from our readers
Managing the people with their problems and personalities is the most formidable part of a medical office manager's job. So here for our readers is a long list of ways to make the job easier. They come from the many consultants and managers MOM has talked with over the years. 1 Hiring the right people Interview tactics Before hiring a job applicant, look carefully at two … [Read more...] about The 8 best management tips from our readers
Workplace romance
Related reading: 4 immediate steps to take when an office romance blossoms … [Read more...] about Workplace romance
Government fines present real threat for medical practices
By Steve M. Cohen bio I've been told I sometimes sound suspicious of government agencies. But consider this: Most state human rights commissions and the federal Equal Employment Opportunity Commission (EEOC) get some of their money to operate from the fines and penalties they issue against employers. Every week, state and federal organizations slap businesses … [Read more...] about Government fines present real threat for medical practices
Double-digit growth projected in the U.S. telehealth market
A recent report from iData Research, a global leader in medical device market research, finds the U.S. patient monitoring market is projected to grow to more than $5 billion by 2020, due to expansion within the telehealth market. This market is segmented into cardiac implantable electric device telehealth monitoring and disease conditions management telehealth monitoring. By … [Read more...] about Double-digit growth projected in the U.S. telehealth market
Working with others
Related reading: How to end 3 costly kinds of office conflict Keep your job by learning ways to stay neutral How to handle the bully doctor without losing your temper or your job … [Read more...] about Working with others
Workplace issues complicated by combinations
By Dr. Steve M. Cohen The challenge of government regulation for owners and managers is tough enough, but it can often be increased when multiple issues are overlaid to create something even worse. I had a client who faced a good example. The office had an employee who was personally offensive. Combined with his poor hygiene, he was often inappropriate and even creepy. Not … [Read more...] about Workplace issues complicated by combinations
Is your practice an OIG enforcement target in 2015?
The Office of Inspector General (OIG), which oversees Medicare and Medicaid enforcement, has issued its 2015 Work Plan highlighting the compliance risk areas that it will target in its review and enforcement efforts. You will see some familiar topics, which the OIG also included in last year's plan, such as chiropractic services, place of service reporting, physical therapy, … [Read more...] about Is your practice an OIG enforcement target in 2015?
8 work-saving email tips for busy office managers
Communicating via email saves time. Yes or no? If you're feeling overwhelmed by your inbox, your answer is likely to be no. The sheer volume makes it difficult to manage email which, despite the proliferation of other technologies such as social media and text messaging, continues to invade your electronic workspace daily. Today's office worker sends or receives an average … [Read more...] about 8 work-saving email tips for busy office managers
Medical coder salaries on the rise
Salaries for certified medical coding professionals increased an average of 8.4 percent in 2014, according to an annual salary survey conducted by AAPC, a leading training and credentialing association for healthcare business professionals. Certified medical coder salaries rose to an average of $50,775 annually. Other highlights from the 2014 survey include: … [Read more...] about Medical coder salaries on the rise