What does at-will employment mean? It means that either the employer or the employee can end the relationship at any time and for any reason or for no reason at all – unless there is a contract for a term of employment. So why should a manager be concerned about that? Because most states say yes, there can be an implied contract of employment and no, that contract doesn't … [Read more...] about What every office manager needs to know about ‘at-will’ employment
Data breach
Editor's picks: HIPAA security can fail if the office doesn't take common-sense precautions Cybersecurity and social media top compliance concerns Beware of HIPAA-related text messaging risks … [Read more...] about Data breach
How to use influencers for marketing in health care
By Melanie Herron bio One of the greatest marketing tools a business can have is an effective spokesperson. There is no denying the power and influence a spokesperson can have on building a brand. Influencers are people who are comfortable talking about the brands they believe in. They are trusted as reliable sources for information and recommendations. And yes, … [Read more...] about How to use influencers for marketing in health care
Vacation plans
Editor's picks: How to schedule employee vacations for maximum efficiency and minimum conflict Paid time off can be anything under the sun, even unlimited vacation Use contract employees and temporary workers to solve difficult staffing issues … [Read more...] about Vacation plans
Want to keep valued employees? Conduct a stay interview
By Lynne Curry bio If you've ever been blindsided by a valuable employee's resignation and conducted an exit interview, you may have asked the right questions six months too late. Exit interviews detail why employees leave your organization. In contrast, stay interviews—rarely done—provide a valuable tool for retaining valued employees. What's a stay … [Read more...] about Want to keep valued employees? Conduct a stay interview
Model Policy: Moonlighting
Why you need this policy: Employees may hold other jobs that have the potential to interfere with their work at the practice. How this policy helps you: This policy reminds employees about their responsibility to the practice. How to use this policy: Modify this policy for your medical practice, as needed. Note: In some states it is illegal to prohibit moonlighting—and in … [Read more...] about Model Policy: Moonlighting
Determining priorities
Editor's picks: Is your career headed nowhere? Five realities of effective leadership Are you the reason your employees quit? … [Read more...] about Determining priorities
How to stop being a ‘hit and run’ supervisor
By Lynne Curry bio How many times have you left the scene of a hit and run employee accident? Have you dented any employee fenders this month? What did it cost you? When hit and run supervisors spot problem situations, they race to the scene, take fast action and speed away, not realizing they may have left one or more employee casualties in their wake. If you're … [Read more...] about How to stop being a ‘hit and run’ supervisor
Is your practice aware of significant changes to Medicare’s MACRA program?
A transformative law is on track to fundamentally change how physicians and other clinicians are reimbursed under the Medicare Physician Fee Schedule (PFS), but half of recently surveyed physicians have never heard of it, according to the "Deloitte Center for Health Solutions 2016 Survey of U.S. Physicians." The Medicare Access and CHIP Reauthorization Act of 2015 (MACRA) … [Read more...] about Is your practice aware of significant changes to Medicare’s MACRA program?
Avoid these 3 deadly age discrimination traps
Age discrimination has become today's big employment law issue. And it's because people live longer than in the recent past and also work longer. Some work longer by choice; others have seen their retirement funds obliterated and are forced to continue working. It's yet another danger spot managers need to watch. Older job applicants and employees have strong protection under … [Read more...] about Avoid these 3 deadly age discrimination traps