Are your employees having trouble "keeping calm and carrying on" at work? If so, they're in the majority. More than half (52 percent) of workers said they are stressed at work on a day-to-day basis, and 60 percent reported work-related pressure has increased in the last five years, according to a new survey by staffing firm Accountemps. Their concerns are not lost on … [Read more...] about The heat is on: Six in 10 employees report increased work stress
Your career
Good news, healthcare professionals: You’re in the right industry
U.S. News & World Report has unveiled its 2017 Best Jobs report, offering a look at the year's best jobs across 15 categories—from best-paying jobs to diverse sectors like business and technology. The rankings take into account the most important aspects of a job, including growth potential, work-life balance and salary. Healthcare tops the list Healthcare jobs … [Read more...] about Good news, healthcare professionals: You’re in the right industry
Five realities of effective leadership
By Shane Carter bio In order to succeed, medical office managers must be capable in leading people. Leadership is a learned skill that when polished over time can turn managers into exceptional leaders. Polishing this skill will require your time, effort, and an understanding of five realities of effective leadership. Leadership is an action word; it's an activity … [Read more...] about Five realities of effective leadership
Why your last hire failed and how to ensure success next time
It can be exasperating. After all that time spent interviewing and onboarding, your latest hire still didn't work out and now you find yourself facing the process all over again. Why? What happened? Well, according to recent research from Robert Half, aside from poor performance, failed hires are most likely a result of a mismatched skill set. Nearly four in 10 CFOs … [Read more...] about Why your last hire failed and how to ensure success next time
5 guidelines that save you if you supervise a bully employee
By Lynne Curry bio Do you supervise a bully employee? An employee who sees your job as a promotional opportunity and will stop at nothing to get you out of the way? If you supervise a bully employee, you know the angst. Supposedly, you have more power, and so should be able to handle the employee's antics. Except the bully employee might have the protection of … [Read more...] about 5 guidelines that save you if you supervise a bully employee
Is lack of feedback and communication leaving your employees unfulfilled?
More than 40% of small business employees say they receive no feedback from their company and its managers, even though consistent performance evaluation is considered by human resources experts to be one of the most important qualities of a manager. This lack of feedback is having a negative impact on the enthusiasm of small business employees, according to a new survey by … [Read more...] about Is lack of feedback and communication leaving your employees unfulfilled?
Look back to lead forward
By Cheryl Toth, MBA bio Every autumn, it's easy to get bogged down with next year's budget crunching, fret about the unveiling of Medicare's new conversion factor, or worry about the amount of this year's physician bonuses. Because in the harried life of a practice manager, it's easy to focus on what hasn't been done and forget just how many things have. So that's exactly … [Read more...] about Look back to lead forward
Survey: Most workers happy with managers but don’t want the role themselves
Many employees like their bosses, but managers still have much work to do, according to new research from staffing firm Accountemps. Nearly two in three workers (64 percent) said they are happy with their supervisors, and another 29 percent are somewhat happy with their bosses. Only eight percent of workers give their manager a thumbs down. Yet, despite generally positive … [Read more...] about Survey: Most workers happy with managers but don’t want the role themselves
Office politics and how it damages your practice
By Elizabeth M. Miller bio Office politics can be a problem in any size medical office—from a company as large as 1,000+ to as little as a solo physician with two staff members. A definition "Office politics" is the use of networking within an organization to further one's own agenda. The word "networking" could easily be interchanged with the word "gossiping". … [Read more...] about Office politics and how it damages your practice
Decoding workplace personality conflicts
By Lynne Curry bio No one told you when you accepted a medical office manager job that your primary role would be that of peacemaker. You thought you'd be overseeing systems and finances; that the major hiccups you'd have to resolve would be ones involving computers and upset patients. Not even close. Instead, you put out people fires daily. The players There's … [Read more...] about Decoding workplace personality conflicts