By Lynne Curry You put your blood, sweat and heart into your job and this office. When a promotion came open, you thought it was yours. Except it wasn’t—you were passed over. If this has happened and you want the next promotion, or simply to be able to stand remaining in your job and at this office, take these five steps. Use your upset You can use your upset or be used … [Read more...] about 5 steps to take after you lose out on a promotion
Your career
Tough conversations: What stops you from saying what you want to say?
By Lynne Curry A medical office manager must be able to have difficult conversations with staffers, speaking up with the right words at the right time. Is this difficult for you? Why can’t you say what you want to say? Is it: You’re afraid if you speak up or try to fix things, you’ll make them worse? You’re afraid you’ll make someone angry and lose a relationship or job? … [Read more...] about Tough conversations: What stops you from saying what you want to say?
Increase your efficiency with these workday PC tips
By Ron Slyker Due to the limited number of hours in a workday, it is critical to maximize your time. If you’re having trouble getting work done due to distracting websites, disorganized files, or cluttered inboxes, use these methods to improve your time management and stay productive at work. Keep an eye on productivity levels. Begin by keeping note of the amount of work you … [Read more...] about Increase your efficiency with these workday PC tips
Is the problem you?
By Lynne Curry The manager called me, completely frustrated with his team. He told me his employees were negative; blamed each other for problems; didn’t communicate with him or take accountability and didn’t buy-in to important initiatives. He asked me to talk with his key employees and tell me how to fix them. When I met with him afterwards, I asked, “How honest do you want … [Read more...] about Is the problem you?
Listening as if you mean it: an important managerial skill
By Lynne Curry It’s easy to give an excuse for not listening. You don’t have time; the speaker rambles or bores you. You already know what you’re about to hear. It’s harder to admit you’re a poor listener—isn’t listening something we do all the time? No. The opposite proves true. Most of us find it hard to listen to someone who has something to say we don’t want to hear. We … [Read more...] about Listening as if you mean it: an important managerial skill
Potential for disaster when you serve on a volunteer board
By Lynne Curry Sometimes you take on work for which you aren’t paid—because it matters, or because you’ve been talked into it. Perhaps you serve on the board of a non-profit healthcare corporation, offering your experience and knowledge as a medical office manager. Possibly you run for your condo association’s board of directors because you want some control over the … [Read more...] about Potential for disaster when you serve on a volunteer board
More than one-quarter of workers say pandemic contributed to career setback
According to new research from a global staffing firm, more than one-quarter of professionals (27 per cent) said their career has stalled since the start of the pandemic—and that number jumps to 55 per cent for those ages 18 to 24. In a separate poll, 49 per cent of senior managers revealed that they postponed promoting top performers due to the COVID-19 pandemic, and 61 per … [Read more...] about More than one-quarter of workers say pandemic contributed to career setback
Survey: 60 percent of US workers concerned about their mental health in pandemic’s aftermath
Amid growing anxiety about the pandemic’s impact on wellbeing, a new survey finds that US workers rank mental and psychological wellbeing as one of their biggest wellness concerns. Despite these worries, The Conference Board survey reveals that participation in programs including mental health resources and Employee Assistance programs has dropped. On the upside, the … [Read more...] about Survey: 60 percent of US workers concerned about their mental health in pandemic’s aftermath
5 action steps for regaining staff trust
By Lynne Curry bio When employees or colleagues no longer trust you, they don’t tell you. Why would they? They don’t trust how you might react to what they say. Their distrust descends below the surface, though it shows up in them keeping their distance from you. Distrustful employees or coworkers protect their backsides. They withhold information. Their morale and … [Read more...] about 5 action steps for regaining staff trust
Pandemic affecting your focus? Try these tips
By Indira Totaram bio The uncertainty and worry surrounding the coronavirus appear to have no end in sight—and it’s affecting the way we think and function. Since the onset of the pandemic, many of us find ourselves troubled by the inability to focus on even simple tasks. It’s as though our attention span is shorter or we are more distracted and overwhelmed than usual. And … [Read more...] about Pandemic affecting your focus? Try these tips