By Lynne Curry If you dread meetings–attending them, hosting them–and long for meetings to become more than a necessary evil, you can make it happen. Not long ago, I hosted a two-day, 15-hour meeting that the 17 attendees said “zoomed by,” “was fun, kept me engaged the entire time,” and “made an hour seem like five minutes.” Here’s how we did it. 1. A “you” start We started … [Read more...] about 8 ways to make your meetings zoom by
Your career
Carve out some calm amid the chaos
With the demands of your job as a manager in the stressed healthcare sector, worries about world upheaval, and your own personal challenges outside work, life is stressful. Executive leadership coach Hortense le Gentil says you need to reclaim some mental space to make room for your intuition. Here's her advice: Let your brain take a break! Breaks allow you to check in with … [Read more...] about Carve out some calm amid the chaos
Beware the Bermuda Triangle of workplace conflicts
By Lynne Curry We don’t always understand why we react to some people, nor they to us. Or why otherwise talented employees and supervisors get tangled in interpersonal messes that create toxic work environments. Over the years, when I’ve helped clients fix workplace conflicts, I’ve discovered some of the most challenging conflicts stem from drama triangle collisions. Like the … [Read more...] about Beware the Bermuda Triangle of workplace conflicts
Own your piece of the action
By Lynne Curry “It wasn’t my fault. I blew up because I had the worst day.” “Anyone would have reacted the way I did.” When you lose your temper, shut down, or behave badly in other ways, you may feel tempted to rationalize your behavior. It can feel right to pin responsibility for your reactions on the other person or to attribute them to the situation. When you do, you … [Read more...] about Own your piece of the action
5 steps to take after you lose out on a promotion
By Lynne Curry You put your blood, sweat and heart into your job and this office. When a promotion came open, you thought it was yours. Except it wasn’t—you were passed over. If this has happened and you want the next promotion, or simply to be able to stand remaining in your job and at this office, take these five steps. Use your upset You can use your upset or be used … [Read more...] about 5 steps to take after you lose out on a promotion
Tough conversations: What stops you from saying what you want to say?
By Lynne Curry A medical office manager must be able to have difficult conversations with staffers, speaking up with the right words at the right time. Is this difficult for you? Why can’t you say what you want to say? Is it: You’re afraid if you speak up or try to fix things, you’ll make them worse? You’re afraid you’ll make someone angry and lose a relationship or job? … [Read more...] about Tough conversations: What stops you from saying what you want to say?
Increase your efficiency with these workday PC tips
By Ron Slyker Due to the limited number of hours in a workday, it is critical to maximize your time. If you’re having trouble getting work done due to distracting websites, disorganized files, or cluttered inboxes, use these methods to improve your time management and stay productive at work. Keep an eye on productivity levels. Begin by keeping note of the amount of work you … [Read more...] about Increase your efficiency with these workday PC tips
Is the problem you?
By Lynne Curry The manager called me, completely frustrated with his team. He told me his employees were negative; blamed each other for problems; didn’t communicate with him or take accountability and didn’t buy-in to important initiatives. He asked me to talk with his key employees and tell me how to fix them. When I met with him afterwards, I asked, “How honest do you want … [Read more...] about Is the problem you?
Listening as if you mean it: an important managerial skill
By Lynne Curry It’s easy to give an excuse for not listening. You don’t have time; the speaker rambles or bores you. You already know what you’re about to hear. It’s harder to admit you’re a poor listener—isn’t listening something we do all the time? No. The opposite proves true. Most of us find it hard to listen to someone who has something to say we don’t want to hear. We … [Read more...] about Listening as if you mean it: an important managerial skill
Potential for disaster when you serve on a volunteer board
By Lynne Curry Sometimes you take on work for which you aren’t paid—because it matters, or because you’ve been talked into it. Perhaps you serve on the board of a non-profit healthcare corporation, offering your experience and knowledge as a medical office manager. Possibly you run for your condo association’s board of directors because you want some control over the … [Read more...] about Potential for disaster when you serve on a volunteer board