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Your career

Maximizing LinkedIn (and Some Other Networks) for Your Success

September 11, 2025

LinkedIn isn’t just for doctors and executives—it’s a powerful tool for medical office managers to grow professionally, connect with peers, and position themselves for career advancement. Here’s how you can make the most of it: 1. Polish Your Profile Your LinkedIn profile is essentially your online résumé. Start by using a professional photo and writing a compelling headline … [Read more...] about Maximizing LinkedIn (and Some Other Networks) for Your Success

9 Ways to Build an Environment of Continuous Learning for Your Staff

September 10, 2025

A well-trained, motivated administrative team is one of the most valuable assets in any medical office. But maintaining that level of performance takes more than a strong onboarding program—it requires a culture of continuous learning. When staff feel supported in developing new skills and staying current with industry trends, everyone benefits. Here are nine ways to encourage … [Read more...] about 9 Ways to Build an Environment of Continuous Learning for Your Staff

After Vacation Blues: Fixing the Post-Vacation Slump

August 6, 2025

By Lynne Curry Question: Three hours after my red-eye landed, I arrived at the office Monday morning and booted up my computer. Unfortunately, my brain didn’t boot up with it. I’m just not ready for my inbox to glare at me with 247 unread messages and a calendar packed tighter than a TSA line. Ten days ago, I left my spreadsheets and Slack threads behind to hike … [Read more...] about After Vacation Blues: Fixing the Post-Vacation Slump

Wide Awake and Working (in Your Head)? Here’s How to Power Down for Real

July 17, 2025

By Lynne Curry At 2:38 a.m., Dave lies in bed, wide-eyed and wired. His inbox scrolls across his brain like a breaking news ticker: the half-baked budget draft, the client who’s ghosting, the slap-down from his boss in Monday’s staff meeting. He’s tried everything to fix his workday-fueled insomnia—melatonin, chamomile tea, melatonin, sleep podcasts, magnesium, and even a … [Read more...] about Wide Awake and Working (in Your Head)? Here’s How to Power Down for Real

5 reasons to turn down a promotion … and how to do so tactfully

July 6, 2025

Should you take a promotion if it is offered to you? Perhaps, but it might not be your best move. Consider these reasons to turn down a promotion and stay right where you are—successfully managing your medical office. Loss of work-life balance: Consider whether the promotion would significantly impact your work-life balance. Assess if the increased responsibilities would … [Read more...] about 5 reasons to turn down a promotion … and how to do so tactfully

How to build leadership skills as a new manager

July 6, 2025

Stepping into the role of a medical office manager is exciting, but it also comes with a new set of challenges. One of the most important aspects of your job is leading your team effectively. As the person responsible for the smooth day-to-day operations of the office, developing strong leadership skills is essential for your success and the success of your team. While … [Read more...] about How to build leadership skills as a new manager

They Tossed Me Out…Now They Want Me Back? 

July 1, 2025

By Lynne Curry Question: Two months ago, I lost my job. No warning. No kind words. Not even a thank you for the five years I worked there—the long hours, canceled vacations, how often they used me to train new hires.  Just a cold, clinical email and a system lockout. I felt shocked, hurt, betrayed.  I scrambled to update my resume, chased leads, and tried to hold my … [Read more...] about They Tossed Me Out…Now They Want Me Back? 

Why Outsourcing Medical Billing Might Be the Best Decision You’ll Make

June 30, 2025

Running a medical practice involves juggling countless responsibilities—managing staff, ensuring patient satisfaction, maintaining compliance, and keeping operations running smoothly. Amid all this, handling billing and the revenue cycle can easily become overwhelming, opening the door to errors and delays. If medical billing is taking up too much time and energy, it might be … [Read more...] about Why Outsourcing Medical Billing Might Be the Best Decision You’ll Make

15 questions to ask physicians as a new medical office manager

June 19, 2025

Stepping into your new role as a medical office manager is exciting, but it also comes with a lot of responsibility. One of the most important aspects of your job is building strong relationships with the physicians in the practice. Getting on the same page with the doctors will help you manage the office more effectively and create a smoother, more efficient work environment. … [Read more...] about 15 questions to ask physicians as a new medical office manager

🌟 Small Medical Office Manager Cheat Sheet

June 17, 2025

Because managing and doing the work is a whole job — and then some. Running a small medical office often means wearing all the hats: front desk support, team leader, patient scheduler, supply wrangler, and occasional IT hero. This cheat sheet is designed to keep you steady amid the swirl — giving you quick structure, smart shortcuts, and sanity-saving systems to manage your … [Read more...] about 🌟 Small Medical Office Manager Cheat Sheet

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“Why Are You Leaving Us?” 5 Key Questions to Ask Staffers Who Resign

Mastering Revenue Cycle Management Audits: A Guide for Medical Office Managers

Maximizing LinkedIn (and Some Other Networks) for Your Success

21 Easy Ways to Boost Practice Profitability Fast

9 Ways to Build an Environment of Continuous Learning for Your Staff

Your Career

Maximizing LinkedIn (and Some Other Networks) for Your Success

9 Ways to Build an Environment of Continuous Learning for Your Staff

Continuous Career Progression Helps You Keep Good Staff

Mastering Modern MedTech: Essential Tech Skills for Every Medical Office Manager

After Vacation Blues: Fixing the Post-Vacation Slump

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