By Lynne Curry bio The new business manager you hired—the one with the terrific resume and reference? It turns out she never worked for the employers named on the resume or knew the supervisors listed as references—despite the glowing recommendations they wrote for her. Instead, she paid for a legitimate-appearing, completely phony resume and references. Fake … [Read more...] about Watch out for resume fraud
Workplace Safety
Over 168,000 healthcare workers use illicit drugs, warns Novus Medical Detox Center
A new study out of Australia revealed that, on average, 37 healthcare professionals die each year from drug overdoses. Meanwhile, U.S. government surveys found that more than 168,000 healthcare and social assistance workers engage in illicit drug use each year. Between 2003 and 2013, Australian coroners documented 404 drug-related fatalities among healthcare professionals, … [Read more...] about Over 168,000 healthcare workers use illicit drugs, warns Novus Medical Detox Center
3 leading health organizations aim to reduce suicides by physicians, medical trainees
As increasing rates of stress, depression and fatigue fuel concern about physician well-being, the Accreditation Council for Graduate Medical Education (ACGME), the American Foundation for Suicide Prevention (AFSP) and Mayo Clinic recently launched an initiative to prevent physician and medical trainee suicides. "We want to be part of a national dialogue that addresses … [Read more...] about 3 leading health organizations aim to reduce suicides by physicians, medical trainees
CDC provides guidelines for flu season, recommends health care workers get flu shot
Flu is a serious contagious disease that can lead to hospitalization and even death, says the Centers for Disease Control. Therefore, the CDC urges Americans to take the following actions to protect themselves and others from influenza (the flu). 1. Take time to get a flu vaccine. CDC recommends a yearly flu vaccine as the first and most important step in protecting … [Read more...] about CDC provides guidelines for flu season, recommends health care workers get flu shot
Study finds overwhelming support for employment background checks
A recent survey on employment background checks finds the vast majority of Americans supports and expects employers to conduct regular background checks on prospective employees. Of additional importance to medical office managers is that the number one place Americans expect to feel safe is their doctor's office. Some key takeaways from the survey include: 95 percent … [Read more...] about Study finds overwhelming support for employment background checks
What we have here should never be a failure to communicate
By Steve M. Cohen bio I may be showing my age, but it's likely you've at least heard the line from "Cool Hand Luke": "What we have here is a failure to communicate." A prison boss first uses the phrase, then the hero, Luke, repeats it at the end of the film. Moments later, Luke is killed in dramatic Hollywood fashion. If you need to update this mentally, picture … [Read more...] about What we have here should never be a failure to communicate
5 steps to creating a more inclusive workplace for employees with disabilities
Did you know that more than 70 percent of people with disabilities in the United States are unemployed? For a community that represents 20 percent of the entire American population, people with disabilities are far underrepresented in the workplace. According to the Ruderman Family Foundation, a national leader in disability inclusion, these statistics are a reflection of one … [Read more...] about 5 steps to creating a more inclusive workplace for employees with disabilities
Model Notice: Alcohol consumption at practice party
Why you need this notice: Holiday and other office parties often include alcohol, and excessive alcohol consumption poses risks for employees. How this notice helps you: By letting employees know about your concerns for their safety, and providing recommendations for safe behavior, you are acting responsibly. How to use this notice: Modify this notice for your practice. … [Read more...] about Model Notice: Alcohol consumption at practice party
Five employment law questions that crop up in just about every office
Here are five employment law questions on five unrelated topics. They are answered by attorney and employee relations consultant Jodi Eisenstadt. 1. To tell or not to tell How should the manager respond when a staffer brings in information about a legal violation in the office and asks the manager not to tell anybody? That’s a common problem for managers who have come up … [Read more...] about Five employment law questions that crop up in just about every office
Five dangers in dealing with harassment claims
As with firing, the rules for handling sexual harassment claims are well known, yet employers still make mistakes, says management consultant Joseph Godwin of F&H Solutions Group in Asheville, NC. Here are five areas that warrant attention. 1. No, it’s not sour grapes Don’t dismiss any complaint, particularly one from a fired or demoted employee, as sour grapes or a lame … [Read more...] about Five dangers in dealing with harassment claims