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Working with physicians

A teacher planning book is enough for complete hospital visit notes

October 31, 2014

It's worked for years. It costs less than $10. And with it, practice manager Patricia Russell has never missed posting a single hospital or nursing home visit. It's a teacher's daily plan book. And for any physician who doesn't use a digital device for note taking, it's the perfect solution for documenting out-of-office visits, says Russell who manages the internal medicine … [Read more...] about A teacher planning book is enough for complete hospital visit notes

Reports provide detailed analysis of telemedicine by state

October 3, 2014

The American Telemedicine Association (ATA), a leading international resource and advocate promoting the use of advanced remote medical technologies, recently released two state policy reports which identify gaps in coverage and reimbursement, and in physician practice standards and licensure. These reports compare state policies on a report card, assigning each state grades … [Read more...] about Reports provide detailed analysis of telemedicine by state

4 big social media mistakes your practice must avoid

September 12, 2014

The Internet and social media have ushered in new ways of doing business. But as with so many other aspects of running a medical office, health care is different from any other business when it comes to an online presence. The sanctity of the physician-patient relationship can often be at odds with the openness, anonymity, and wide accessibility of the Internet and social … [Read more...] about 4 big social media mistakes your practice must avoid

Mobile usage on the rise at medical practices, emphasis now on safeguards

September 5, 2014

More physicians are going mobile, and iPhones and iPads are the devices of choice, with more than 68 percent of doctors preferring Apple technology over Android. According to a study published in the New England Journal of Medicine, 59.3 percent of all primary care physicians' daily emails are for the interpretation of test results, while 21.7 percent are responses to … [Read more...] about Mobile usage on the rise at medical practices, emphasis now on safeguards

Concierge medicine – coming on strong

July 24, 2014

– a MOM mini seminar – Direct care, boutique medicine, retainer medicine – by whatever name, concierge medicine is a patient-physician arrangement where the patient pays an annual fee or retainer, the physician reduces the patient population from several thousand to an average of 300 to 600, and patients get personal 24-hour access to the physician and, … [Read more...] about Concierge medicine – coming on strong

Virginia manager uses contests to help turn staff into a team

July 2, 2014

A new manager set building staff teamwork as her first goal. And she decided that the best way to reach that goal was to make it fun. So she set up contests that require the staff to work and think together and come up with ideas that will benefit the office. The neurological practice in Virginia has eight physicians and 36 staff. The first contest was held in a restaurant … [Read more...] about Virginia manager uses contests to help turn staff into a team

How the new OIG 2014 Work Plan affects your medical office

April 10, 2014

The OIG, Office of Inspector General, oversees Medicare and Medicaid enforcement and highlights areas of focus in its enforcement efforts in a Work Plan. The 2014 Work Plan was released at the end of January and contains some items of note for medical practices. Some items are new and others have been on the OIG Work Plan in prior years and are a continuing project. The … [Read more...] about How the new OIG 2014 Work Plan affects your medical office

New York OB/GYN practice discovers 2 astonishingly easy ways to pull in more patients

February 23, 2014

A one-physician OB/GYN practice that opened in the last decade reached its patient census goals almost immediately using nothing but common-sense marketing. It became so busy, in fact, that it is now open an additional two nights a week plus Saturday mornings. The marketing has focused on two elements. First is no waiting. “We’ve had patients transfer here just because they … [Read more...] about New York OB/GYN practice discovers 2 astonishingly easy ways to pull in more patients

Editor watches staggering changes in medical office management

December 22, 2013

By Susan Crawford Founding Editor Dear Readers: Medical Office Manager’s first issue came out in November 1987. And now after 26 years as your editor, I have retired. This is a good time to look at the issues and conundrums you as manager have faced during all that time and to congratulate you on a job well done. The changes have been staggering. You have kept up with them … [Read more...] about Editor watches staggering changes in medical office management

Subluxation of radial head – “nursemaid’s elbow”

October 7, 2013

By Aimee Wilcox, MA, CST, CCS-P Subluxation is an injury caused when the normal position of a joint (or other part of the body) is partially or incompletely dislocated. Subluxation can be caused by injuries and impact to the joint or from instability of the joint due to laxed muscles, tendons, or ligaments that usually support or hold the joint in place. Subluxation is an … [Read more...] about Subluxation of radial head – “nursemaid’s elbow”

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