Burnout is a problem that just won't go away, new research from global talent solutions and business consulting firm Robert Half shows. In a survey of 1,132 professionals, 36 per cent of respondents reported being more burned out now than a year ago. Workers said the most common factors contributing to burnout today are: Heavy workloads (54 per cent) Lack of communication … [Read more...] about Feeling burned out? You and 40% of professionals
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Creating an inclusive and safe space for the LGBTQ+ community in a medical office
As a medical office manager, you play a pivotal role in ensuring that your healthcare facility is a safe and welcoming space for all individuals. It is important to prioritize inclusivity, especially for members of the LGBTQ+ community, including staff, patients, their families, vendors, and visitors. By establishing a safe space, you not only provide quality healthcare but … [Read more...] about Creating an inclusive and safe space for the LGBTQ+ community in a medical office
Keep your employees safe by complying with OSHA regulations
In a small medical office, the manager may be responsible for occupational safety, so make sure you know how to keep your workers safe and avoid OSHA violations. Here are some recommended approaches: OSHA Training Programs: OSHA (the federal Occupational Health and Safety Administration) provides a variety of training programs and resources specifically designed to help … [Read more...] about Keep your employees safe by complying with OSHA regulations
Navigating career growth: 6 advancement opportunities for medical office managers
Are you looking to make a move along your career path? Here are six directions a medical office manager can go, often within the same practice or healthcare organization: Practice administrator: A promotion to the role of practice administrator involves overseeing the overall operations and management of a healthcare practice. This position offers a broader scope of … [Read more...] about Navigating career growth: 6 advancement opportunities for medical office managers
3 key training initiatives for healthcare staff in 2022
By Tolu Ajiboye Every year presents a new opportunity to upgrade your employees’ skills. This year the opportunity for staff growth is even greater than normal. With the pandemic and staffing upheaval overwhelming practices over the last two years, routine training exercises (understandably) fell through the cracks for many. Moreover, having to hastily adopt new protocols and … [Read more...] about 3 key training initiatives for healthcare staff in 2022
Florida’s new “Stop Woke” law impacts workplace training
By Mike O'Brien “Stop Woke” Act passes Florida Senate New legislation in Florida (HB 7) prohibits any teaching that could make students feel they bear “personal responsibility” for historic wrongs because of their race, color, sex, or national origin. But the legislation’s reach doesn’t end in schools. In the workplace, employment practices or training programs that cause an … [Read more...] about Florida’s new “Stop Woke” law impacts workplace training
Embrace on-job learning and listen to employees for more resilient teams
Leaders who encourage their employees to learn on the job and speak up with ideas and suggestions for change have teams that are more effective and resilient in the face of unexpected situations, according to new research from Rice University and the University of Windsor. “A Resource Model of Team Resilience Capacity and Learning” will appear in a special issue of Group … [Read more...] about Embrace on-job learning and listen to employees for more resilient teams
Improving your revenue cycle efficiency
Modern medical practices are experiencing immense pressures as a result of increased regulatory scrutiny, changing reimbursement mechanisms, and a shift toward more patient-focused care. Revenue cycle management is particularly challenging, given all the complex rules, the number of people involved, and the tools and systems used to capture and process the information, … [Read more...] about Improving your revenue cycle efficiency
Telecommuters not working out? It’s not the flexibility that’s the problem; it’s your training program
Are you seeing a surge in low morale and unproductivity among your remote workers? Research suggests that it may be your lack of strategy and training that's to blame, not the flexibility. According to new national research from the Flex+Strategy Group (FSG), major corporations such as IBM may have gotten it wrong when they cited remote work as a barrier to innovation and … [Read more...] about Telecommuters not working out? It’s not the flexibility that’s the problem; it’s your training program
7 best practices for optimizing your collections
By Ranadene (Randi) K. Tapio, MBA, CMRS, CMC, Guest Contributor bio Collections isn't the most glamorous part of running a practice. Perhaps the only thing worse than making collections calls is receiving them! Unfortunately, collections is necessary and if done correctly, it will allow you to collect on accounts that have sat stagnant for months, sometimes years. In … [Read more...] about 7 best practices for optimizing your collections