Modern medical practices are experiencing immense pressures as a result of increased regulatory scrutiny, changing reimbursement mechanisms, and a shift toward…
MANAGING THE OFFICE
Telecommuters not working out? It’s not the flexibility that’s the problem; it’s your training program
June 28, 2019 by
Are you seeing a surge in low morale and unproductivity among your remote workers? Research suggests that it may be your lack of strategy and training…
COLLECTIONS
7 best practices for optimizing your collections
May 17, 2019 by
By Ranadene (Randi) K. Tapio, MBA, CMRS, CMC, Guest Contributor bio
Collections isn’t the most glamorous part of running a practice. Perhaps the only thing worse than making collections calls is receiving them…
MANAGING THE OFFICE
Upping your game as a medical office manager
February 22, 2019 by
Managing an efficient and profitable medical practice depends upon your ability to master a specific set of management skills, implement best practices, and…
INSIGHT
Employment Law Update: The New Year’s Resolutions Edition
December 31, 2018 by
By Mike O’Brien bio
A lawyer and doctor were talking together at a New Year’s party when the doctor complained about how people always asked her for free medical advice. She said…
PATIENT EXPERIENCE
How to become a patient-centered practice and improve your profitability
September 7, 2018 by
What do old-school electric typewriter manufacturers and medical practices have in common? More than you might think…
INSIGHT
5 ways high-performance organizations make meetings effective
August 31, 2018 by
By J. Elise Keith bio
Every organization has to figure out how to make meetings productive. It’s a complex challenge. To be effective, each meeting needs to engage the individual talents of the people involved…
SEXUAL HARASSMENT
In era of #MeToo, employers are still failing to take new steps to address sexual harassment
May 18, 2018 by
The spotlight on workplace sexual harassment since fall 2017 has led to high-profile resignations, terminations, and lawsuits. And while the revelations and consequences have…
