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Home » training
YOUR CAREER

Navigating career growth: 6 advancement opportunities for medical office managers

May 17, 2023 by

Are you looking to make a move along your career path? Here are six directions a medical office manager can go, often within the same practice or healthcare organization: Practice administrator: A promotion to the role of practice administrator involves overseeing the overall operations and management of a healthcare practice. This position offers a broader scope of responsibilities, including financial management, strategic planning, staff supervision, and maintaining regulatory compliance. It provides an opportunity to take on a leadership role and shape the future of the practice. Regional manager: As a regional manager, you would oversee multiple medical office locations within a specific geographic area. Responsibilities include coordinating the smooth operation of each office, managing budgets, implementing standardized procedures, and fostering collaboration among different teams. This role allows you to gain… . . . read more.

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YOUR CAREER

5 learning paths to advance your medical office management career

April 19, 2023 by

Are you looking to advance your career in healthcare management? Maybe more education is the answer. Here are six educational avenues to consider: 1 Bachelor’s degree in healthcare administration Pursuing a bachelor’s degree in healthcare administration provides a strong foundation in healthcare management principles, policies, and regulations. 2 Master’s degree in healthcare administration A Master’s Degree in Healthcare Administration can provide advanced training in areas such as healthcare finance, strategic planning, and health information technology. 3 Professional certification Professional certification through organizations such as the Professional Association of Healthcare Office Management (PAHCOM) or the American College of Medical Practice Executives (ACMPE) demonstrates a commitment to professional development and can help enhance a medical office manager’s skills and knowledge. 4 Continuing education Participating in continuing education programs, seminars, and conferences can… . . . read more.

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EDUCATION

7 ways to get the most out of a work conference

March 24, 2023 by

Conference season is in full swing, after three years of postponed and cancelled events. Are there events you and your staff will attend for education, product knowledge, or networking? As a medical office manager, attending conferences and trade shows can be a valuable opportunity to learn about new trends and technologies in the healthcare industry. However, with all the hustle and bustle of travel, it can be difficult to make the most of your time at these events. It is important to use your time well, given the cost of travel, registration, food, accommodation and time away from work. Here are some tips to help you make good use of your time when traveling to a work-related conference or trade show. Plan ahead: Before you even leave for the event,… . . . read more.

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TRAINING

5 reasons to pay for medical office staff education

March 21, 2023 by

Paid continuing education is one of the most popular perks you can offer your employees. Besides making your staff happier, paid upgrading and training also benefits the practice in at least five ways. Enhancing knowledge and skills: Continuing education and staff upgrading help employees to stay current with the latest advancements and trends in the healthcare industry. It allows them to enhance their knowledge and skills, which leads to improved performance, better patient outcomes, and higher levels of job satisfaction. Meeting regulatory requirements: Many healthcare regulatory bodies require healthcare providers to have certain levels of training and education. For example, nurses may need to maintain their license by completing continuing education credits, while medical assistants may need to be certified to perform certain tasks. Improving patient outcomes: By investing in… . . . read more.

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STAFF TRAINING

14 tips for improving your training content

June 27, 2022 by

You have to make someone responsible for keeping content current. Use titles and not names in your documentation, so you don’t have to update when people leave your firm. Find a quiet time of the year to do an annual review of training content. Be careful with holding onto out-of-date training content. People will find it! Content needs to be accessible from anywhere. You can have fabulous content, but it’s useless if no one is using it. Advertise! If you have an enterprise search tool, why haven’t you indexed your learning content there? People search in different ways. Some look for a search box. Some never see it and look for a menu. It can seem overwhelming, but just pick a pain point and start developing your content! Consider a… . . . read more.

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TRAINING

3 key training initiatives for healthcare staff in 2022

March 28, 2022 by

By Tolu Ajiboye Every year presents a new opportunity to upgrade your employees’ skills. This year the opportunity for staff growth is even greater than normal. With the pandemic and staffing upheaval overwhelming practices over the last two years, routine training exercises (understandably) fell through the cracks for many. Moreover, having to hastily adopt new protocols and technology meant that staff could not receive structured training they normally would when new processes or tools are introduced. Here are some areas you may want to focus on when planning your staff training activities and efforts for the months ahead: 1. Cybersecurity Cyber risks are ever-evolving and your staff needs to be able to implement modern measures and routines that protect patient data. In the bid to quickly set up employees for… . . . read more.

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EMPLOYMENT LAW UPDATE

Florida’s new “Stop Woke” law impacts workplace training

March 15, 2022 by

By Mike O’Brien “Stop Woke” Act passes Florida Senate New legislation in Florida (HB 7) prohibits any teaching that could make students feel they bear “personal responsibility” for historic wrongs because of their race, color, sex, or national origin. But the legislation’s reach doesn’t end in schools. In the workplace, employment practices or training programs that cause an individual to feel similarly guilty could be considered an unlawful employment practice, giving rise to legal liability. The Florida Senate voted 24-15 along party lines to approve a measure labeled “Individual Freedom,” and was seen to be in response to Governor DeSantis’ demand for a “Stop WOKE” Act. You can see more here. New guidance from the DOL on FLSA, FMLA, and Visa programs On March 10 the U.S. Department of Labor (DOL)… . . . read more.

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LEARNING MANAGEMENT

Spring a pop quiz for your training program

February 18, 2022 by

By Doug Striker Remember tests in school? Pop tests? Quizzes? And the dreaded finals? As students, they were the bane of our existence. As trainers, however, we need to test ourselves and our programs constantly. If they aren’t working, our offices may fall behind. And that is a big deal. It is critical that you know how to evaluate your training program. (I know our teachers thought diagramming sentences was a big deal, too, but I’m thinking this might be bigger.) But do you know how to evaluate your training program? Often, our training is so uber-responsive to staff needs that we hardly have time to be strategic about the future, let alone what we’ve achieved in the past. Well, I’m here to tell you that, with just a wee… . . . read more.

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LEADERSHIP

Embrace on-job learning and listen to employees for more resilient teams

August 15, 2021 by

Leaders who encourage their employees to learn on the job and speak up with ideas and suggestions for change have teams that are more effective and resilient in the face of unexpected situations, according to new research from Rice University and the University of Windsor. “A Resource Model of Team Resilience Capacity and Learning” will appear in a special issue of Group & Organization Management. Authors Kyle Brykman, an assistant professor at the Odette School of Business at the University of Windsor, and Danielle King, an assistant professor of psychological sciences at Rice, studied what makes employees more resilient and fosters learning in the workplace. The researchers specifically examined the interactions of 48 teams from five technology startups. “Understanding what organizations can do to help employees become more resilient is the focus… . . . read more.

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REVENUE CYCLE MANAGEMENT

Improving your revenue cycle efficiency

October 4, 2019 by

Modern medical practices are experiencing immense pressures as a result of increased regulatory scrutiny, changing reimbursement mechanisms, and a shift toward…


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