Are you seeing a surge in low morale and unproductivity among your remote workers? Research suggests that it may be your lack of strategy and training…
MANAGING THE OFFICE
Telecommuters not working out? It’s not the flexibility that’s the problem; it’s your training program
June 28, 2019 by
COLLECTIONS
7 best practices for optimizing your collections
May 17, 2019 by
By Ranadene (Randi) K. Tapio, MBA, CMRS, CMC, Guest Contributor bio
Collections isn’t the most glamorous part of running a practice. Perhaps the only thing worse than making collections calls is receiving them…
REVENUE CYCLE MANAGEMENT
Improving your revenue cycle efficiency
May 10, 2019 by
Modern medical practices are experiencing immense pressures as a result of increased regulatory scrutiny, changing reimbursement mechanisms, and a shift toward…
MANAGING THE OFFICE
Upping your game as a medical office manager
February 22, 2019 by
Managing an efficient and profitable medical practice depends upon your ability to master a specific set of management skills, implement best practices, and…
INSIGHT
Employment Law Update: The New Year’s Resolutions Edition
December 31, 2018 by
By Mike O’Brien bio
A lawyer and doctor were talking together at a New Year’s party when the doctor complained about how people always asked her for free medical advice. She said…
PATIENT EXPERIENCE
How to become a patient-centered practice and improve your profitability
September 7, 2018 by
What do old-school electric typewriter manufacturers and medical practices have in common? More than you might think…
INSIGHT
5 ways high-performance organizations make meetings effective
August 31, 2018 by
By J. Elise Keith bio
Every organization has to figure out how to make meetings productive. It’s a complex challenge. To be effective, each meeting needs to engage the individual talents of the people involved…
SEXUAL HARASSMENT
In era of #MeToo, employers are still failing to take new steps to address sexual harassment
May 18, 2018 by
The spotlight on workplace sexual harassment since fall 2017 has led to high-profile resignations, terminations, and lawsuits. And while the revelations and consequences have…
