By Lynne Curry At first, you think you’re imagining things. Your employee, “Kevin,” seems to want you to fire him. It started with Kevin not showing up for two critical team meetings in a row. When you sent him a text asking, “what happened” after the first, he responded, “It wasn’t on my radar.” You sent him an individual meeting request to ask him about this, but he was a … [Read more...] about Employees who ask to be fired: A new trend to obtain a strategic advantage
Termination
Don’t write a positive reference for a problem employee; instead…
By Lynne Curry Question: After an investigation, we fired one of our employees for threatening and stalking two co-workers. He now demands a positive letter of reference, which I'm writing. I tried to appease him with an innocuous letter that gave the dates on which he'd worked here along with what his job duties were. He refused to accept this, and frankly he scares … [Read more...] about Don’t write a positive reference for a problem employee; instead…
Firing documentation that makes sense
By Lynne Curry As an expert witness (qualified in court in management best practices, HR, and workplace issues), I’m often handed documentation by attorneys or employers who ask, “What do you think? Will it convince a regulatory agency or jury this employee needed to be fired?” My most frequent answer: “This documentation doesn’t make the case.” Here’s why. It doesn’t … [Read more...] about Firing documentation that makes sense
So, your employee wants to stay on unemployment
By Paul Edwards bio It’s been a few of months of COVID chaos and business owners across America are thinking about what it’s going to take to reopen their businesses—and the economy, in general. Of course, the first piece of that equation involves recalling your employees who have been temporarily furloughed or laid off. And, since one portion of the CARES Act included an … [Read more...] about So, your employee wants to stay on unemployment
Supreme Court ruling extends workplace protections to LGBTQ workers
By Mike O’Brien bio SEXUAL ORIENTATION AND TRANSGENDER STATUS NOW ARE PROTECTED CLASSES NATIONALLY: Federal civil rights law protects gay, lesbian, and transgender employees, the United States Supreme Court announced June 15 in a landmark ruling. The historic decision will extend workplace anti-discrimination and anti-harassment protections to about 8 million LGBTQ workers … [Read more...] about Supreme Court ruling extends workplace protections to LGBTQ workers
Don’t cast out a truth teller
By Lynne Curry bio “Morgan” was the one person who took issue with the CEO’s presentation of his new initiative. Before she voiced her concerns, the 12 other managers around the conference table had nodded appreciatively when the CEO made each of his points. Several other managers secretly shared Morgan’s doubts, but no one came to her aid when the CEO looked irritated. Six … [Read more...] about Don’t cast out a truth teller
Five reasons you need an employee handbook
By Julie Ellison bio For many employers, the idea of creating an Employee Handbook is overwhelming. But the importance of having one should outweigh that hesitancy given the peace of mind it can provide you while you are busy running your law firm or business. An Employee Handbook is your roadmap for what your employees can expect from you and what you expect from your … [Read more...] about Five reasons you need an employee handbook
How exit interviews support your management
By Paul Edwards bio Does your practice use exit interviews safely and beneficially? Small practices do not need to conduct these interviews in person—in fact, you shouldn't! However, making an attempt to gather exit interview perspectives from every departing employee can help support your management actions and protect the practice. The steps you should take depend … [Read more...] about How exit interviews support your management
6 key ingredients of a profitable medical practice
Medical office managers are often so focused on the day-to-day that it can be easy to lose sight of the big picture. That big picture is profitability—because, without it, the practice will not remain in business. Although profitability isn't rocket science—after all, only rocket science is rocket science—it does require attention to detail, or what Medical Office Manager … [Read more...] about 6 key ingredients of a profitable medical practice
Resolving employee conflict
Q: Two members of my staff don't get along with each other—at all. The constant bickering and other childish behavior have me at my wit's end. Sometimes I feel like I'm an elementary school teacher as opposed to a manager. This isn't what I signed on for, and it's really affecting my attitude toward the job. Any suggestions you can offer will be appreciated. A: Employee … [Read more...] about Resolving employee conflict