Telehealth isn’t just a pandemic-era solution—it’s here to stay. Patients love the convenience, providers appreciate the flexibility, and practices that manage it well are seeing long-term benefits. But behind every smooth virtual visit is a well-organized office manager making sure the right systems, schedules, and support are in place. If you're responsible for keeping … [Read more...] about Click, Connect, Care: How to Manage Telehealth
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Benefits of telehealth and how to integrate it into your practice
You're always looking for ways to improve patient care and streamline operations. One game-changer is telehealth, which offers benefits for both your patients and your clinical and office team. First off, telehealth is incredibly convenient. Patients love it because they can have appointments without leaving the comfort of their homes. This is especially great for those with … [Read more...] about Benefits of telehealth and how to integrate it into your practice
How to Schedule Physician-Patient Phone Appointments Efficiently
Scheduling physician-patient phone appointments may seem straightforward, but without a thoughtful approach, it can become chaotic for both your team and patients. By putting the right systems in place, you can ensure these appointments are scheduled efficiently, with minimal confusion and maximum patient satisfaction. 1. Understand the Need for Phone Appointments Determine … [Read more...] about How to Schedule Physician-Patient Phone Appointments Efficiently
7 tips for leading a video meeting
We’ve become accustomed to attending work meetings on Zoom and other video conferencing platforms in the last few years. But you might not be at ease as the leader of a Zoom meeting for your medical office team. Here are some tips for conducting a successful video work meeting: Set a clear agenda: Before the meeting, create an agenda that outlines the topics to be … [Read more...] about 7 tips for leading a video meeting
Medical association happy with telehealth extensions
The American Medical Association (AMA) salutes Congress for passing telehealth provisions in the omnibus spending bill that promise a new era of access for patients across the country. “Congress has taken a crucial step in starting a revolution in patient access. The AMA aims to continue being a partner in moving it forward,” said AMA President Gerald E. Harmon, M.D. “The … [Read more...] about Medical association happy with telehealth extensions
Learn about changes and updates to telehealth
There's a lot you need to know about telehealth. That's why Medical Office Manager is offering a webinar, Telehealth—What Managers Need to Know, on April 6. It's free to Medical Office Manager members. Presenter Jen Bell of Karen Zupko and Associates will give you the tools and knowledge you need to comply with new telehealth regulations. Meanwhile here is Jen's update on … [Read more...] about Learn about changes and updates to telehealth
What managers need to know as telehealth flexibilities carry on
Telehealth rules that were loosened during the pandemic are likely to stay that way for awhile. President Biden signed the Consolidated Appropriations Act of 2022 into law last week. Included in the law is an extension to some telehealth flexibilities for an additional five months (151 days) after the end of the current public health emergency (PHE). Flexibilities that will be … [Read more...] about What managers need to know as telehealth flexibilities carry on
Telehealth utilization plateaus but pandemic surges are still a game changer
Digital technology has laid the groundwork for the long-term shift of medical care from in-person to virtual settings. And while it didn’t start the movement, the COVID-19 pandemic certainly accelerated it. The American Medical Association’s latest Physicians Practice Benchmark Survey offers new insight into the extent and direction of physician practice utilization of … [Read more...] about Telehealth utilization plateaus but pandemic surges are still a game changer
Newly proposed Medicare Part B Physician Fee Schedule contemplates Making COVID-19 telehealth changes permanent
On July 13, 2021, CMS published its proposed physician fee schedule rule for FY 2022. One of the key items is the proposal to make the temporary change allowing Medicare providers to deliver healthcare services via telehealth a permanent part of Medicare Part B. The Proposed Medicare Changes During the public health emergency (PHE), Congress added the home of the beneficiary … [Read more...] about Newly proposed Medicare Part B Physician Fee Schedule contemplates Making COVID-19 telehealth changes permanent
Two new telehealth resources for your practice and your patients
In response to the increased use and expanded coverage of telehealth during the COVID-19 pandemic, From Coverage to Care (C2C) released two new resources to support providers and patients in making the most of virtual care: Telehealth for Providers: What You Need to Know – Providers can learn how and when to use telehealth. Topics include how to set up telehealth services, … [Read more...] about Two new telehealth resources for your practice and your patients