Voice technology, powered by sophisticated natural language processing and artificial intelligence, has emerged as a powerful tool that can revolutionize the efficiency and productivity of medical office management. Here are some ways in which voice technology can be harnessed to optimize workflow, improve patient interactions, and streamline administrative tasks. 1. … [Read more...] about Leveraging voice technology for streamlined operations
Technology
Integrating telemedicine into your practice
The healthcare landscape is evolving, and telemedicine has emerged as a transformative tool for medical practices to expand their reach, improve patient access, and provide high-quality care remotely. Integrating telemedicine services into your practice requires careful planning and execution, considering aspects like technology, staff training, patient communication, and … [Read more...] about Integrating telemedicine into your practice
Is healthcare SEO really worth the investment?
Years ago, planning a marketing campaign was a simple process. With fewer mediums available to reach potential clients, it was more about how much to spend and less about where to invest those resources. Today, though, the healthcare digital marketing landscape has changed dramatically. Instead of just print options, we now have things like pay-per-click (PPC), search engine … [Read more...] about Is healthcare SEO really worth the investment?
Are former staffers still accessing your office’s accounts?
High staffing turnover continues, and the cybersecurity threat to employers is real. In a recent study, phishing-resistant multi-factor authentication (MFA) provider Beyond Identity gathered responses from former employees across the United States, the United Kingdom, and Ireland and found a vast majority of employees (83%) admitted to maintaining continued access to … [Read more...] about Are former staffers still accessing your office’s accounts?
Track these 5 metrics for practice profitability
By Mike Rigert “It was the best of times, it was the worst of times … , ” wrote author Charles Dickens in his classic novel, “A Tale of Two Cities.” While it’s certainly not the worst of times for most healthcare practices (that honor likely went to 2020-2021), things could always be better, … [Read more...] about Track these 5 metrics for practice profitability
Managers embrace AI, workers feel mixed depending on generation and profession
Survey shows Gen Z and millennials are most likely to use AI to their advantage at work Automating routine tasks and increasing efficiency are the biggest anticipated benefits The use of generative AI has workers feeling a mixture of emotions about their skills and career prospects, research from talent solutions and business consulting firm Robert Half shows. According … [Read more...] about Managers embrace AI, workers feel mixed depending on generation and profession
A good courier service helps keep the medical office running smoothly
Keeping a medical office running efficiently requires attention to many moving parts—including how important documents and materials are transported. A reliable courier service can play a key role in supporting daily operations. This article explores common reasons a medical office might rely on a courier and offers tips for choosing the right service to meet your specific … [Read more...] about A good courier service helps keep the medical office running smoothly
10 tips for a more efficient medical office
What healthcare provider doesn’t want to see his or her business run more efficiently? After all, a well-run practice usually means increased revenue and happier, healthier patients. In the past, providers relied on smart hiring and organized employees to ensure their practices operated smoothly. But today, it takes a thoughtful blend of solution-based technology and … [Read more...] about 10 tips for a more efficient medical office
Flexibility is the key to remote work practices
“The name of the game is flexibility,” says Carl Kutsmode, Senior Vice President at Talentrise, an executive search and talent management consulting firm, talking about the nature of remote work since the coronavirus pandemic. Kutsmode discusses how the pandemic has changed the workforce, likely for good. Additionally, his perspective provides tips to help employers adapt to … [Read more...] about Flexibility is the key to remote work practices
4 ways your managed IT provider can help with HIPAA
Healthcare IT can best be explained as technology that allows the secure exchange of medical and patient information between healthcare providers, patients, insurers, and other administrative operations. With the rapid increase of healthcare companies adopting cloud technology to share files and store private data, the need to involve managed service providers to assure full … [Read more...] about 4 ways your managed IT provider can help with HIPAA