By Karen Mattocks, Vice President of Business Development at RxVantage bio It is a practice manager's worst nightmare. You arrive at work one morning and suddenly realize you no longer have a grip on operational efficiency. Patient wait times are at an all-time high, physicians continue to complain about the electronic health record (EHR), unbilled claims pile up … [Read more...] about 5 efficiency-draining traps to avoid in your practice
Technology
4 best practices to help optimize your processes and increase your reimbursements
By Ranadene (Randi) K. Tapio, MBA, CMRS, CMC, Guest Contributor bio Revenue Cycle Management is multi-faceted. There may not be a right or wrong way as far as your process goes, but there are tips, tricks, and best practices that can optimize the process, and in turn, your reimbursements. After years of experience working with varying sized and specialty practices, … [Read more...] about 4 best practices to help optimize your processes and increase your reimbursements
Make these your 2 top goals for 2019
Goal No. 1: Win the doctors' respect Everyone knows communication is key and, when it comes to managing a medical office, communicating poorly with the doctors can sabotage your ability to do your job well. Here are a few rules for communicating in a way that generates respect, establishes your credibility, and demonstrates that you can be trusted to manage their … [Read more...] about Make these your 2 top goals for 2019
2018 MGMA conference inspires practice leaders to transform the healthcare industry
By Lisa A. Eramo, MA Leadership, operational best practices, healthcare consumerism, population health management, and value-based care were among the many topics discussed at the 2018 Medical Group Management Association's (MGMA) annual conference in Boston Sept. 30 through Oct. 3. The event included an amalgam of thought-provoking sessions, each of which reiterated the … [Read more...] about 2018 MGMA conference inspires practice leaders to transform the healthcare industry
How to become a patient-centered practice and improve your profitability
What do old-school electric typewriter manufacturers and medical practices have in common? More than you might think. Ron Howrigon, president and CEO of Fulcrum Strategies, a healthcare consulting firm, tells the story of two of highly competitive typewriter manufacturers, one of which adapted to change and thrived and another which kept manufacturing typewriters right up to … [Read more...] about How to become a patient-centered practice and improve your profitability
Are you managing or mentoring your staff?
Good managers manage. If this seems like an obvious statement, consider the many areas of the practice you manage: patient scheduling, billing and collections, purchasing and leasing, office technology, compliance, and others. You also manage a staff. If this, too, seems obvious, ask yourself a question: Have you ever taken the time to think about what "managing a staff" … [Read more...] about Are you managing or mentoring your staff?
4 ways to keep your cool in the midst of chaos
By Cheryl Toth How well do you think you handle stress at work? I used to think I was pretty good at it, until a few years ago, when I realized I wasn't. I was working for a healthcare technology company that was young and rapidly growing. Every day, my task and responsibility list seemed to grow exponentially. At first it was exciting, but after a while I was buried under a … [Read more...] about 4 ways to keep your cool in the midst of chaos
25 ideas for going green at work
To help celebrate Earth Day, here are 25 ideas for going green at work from FlexJobs, a telecommuting and flexible job site that has long promoted going green in its business practices. Take a look at these tips and then consider going green whenever possible, every day. It's easier than you might think to make every day Earth day. Reduce or eliminate your paper usage. Print … [Read more...] about 25 ideas for going green at work
How telehealth can help medically complex elders achieve better outcomes while also reducing healthcare costs
A recent study conducted by Seniorlink, Inc. found that medically complex patients age 65 and older had dramatically lower rates of hospitalizations, emergency room visits, and falls when family caregivers and clinicians engaged with each other through a technology-enabled care plan. The analysis also revealed that this approach resulted in a significant reduction in healthcare … [Read more...] about How telehealth can help medically complex elders achieve better outcomes while also reducing healthcare costs
Future of Health survey finds patients and doctors want more digital interaction
Both consumers and physicians are eager for increased digital engagement, according to a new nationwide poll released by Ernst & Young LLP (EY) last week at HIMSS18. (HIMSS stands for Healthcare Information Management Systems Society.) More than half (54%) of consumers surveyed indicate a comfort level contacting their physician digitally, and express interest in using … [Read more...] about Future of Health survey finds patients and doctors want more digital interaction