Active shooter events are devastating and unpredictable, says Melissa Gonzalez Boyce, a legal editor for XpertHR. She also points out that…
WORKPLACE SAFETY
Six steps to prepare for an active shooter event in the workplace
October 4, 2019 by
RISK MANAGEMENT
How your staff can help prevent costly malpractice lawsuits
October 4, 2019 by
Doctors aren’t the only ones who cause malpractice claims. Staff can cause them too by the way they treat the patients and by the way they do their jobs…
WORKING WITH PHYSICIANS
How to handle the ‘bully doctor’ without losing your temper or your job
October 4, 2019 by
A growing concern in all types of professional offices is the bully boss. “Bullying is the issue for this decade that sexual harassment was in the…
MANAGING STAFF
The plain and practical side of medical office managing
September 20, 2019 by
Equally as important as regulations, revenue, coding, and Medicare are the day-to-day issues of running the office and managing the…
MANAGING THE OFFICE
Easy ways to make your medical office healthier
September 16, 2019 by
A medical practice focuses on patient health and wellbeing. Yet, too often, the workplace doesn’t promote staff health and wellbeing – and, in fact, detracts from it…
BLOG
5 essential steps to ensure an effective HIPAA program
September 6, 2019 by
By Danika Brinda bio
HIPAA Compliance is a term that is often thrown around the healthcare industry; however, I commonly ask myself: Is the meaning of HIPAA Compliance the same throughout the…
COMPLIANCE
5 tested ways to make your billing and coding more profitable
August 23, 2019 by
The health of your medical practice depends on good quality coding and billing work. One of the most important roles in the medical office that…
INCREASING PROFITS
21 easy ways to boost practice profitability fast
August 2, 2019 by
Simple changes to billing procedures, hiring policies, purchasing, patient relations, and other daily activities can have a positive impact on…
MANAGING STAFF
What to do when a staffer lodges a valid complaint against a doctor
July 19, 2019 by
Any complaint from a staffer about a boss is unpleasant to address. But when the alleged culprit is a physician, the situation can get grim. Confronting the doctor could put the manager in…
BLOG
Not just another HR story
June 21, 2019 by
By Lynne Curry bio
Thirty-nine years ago I leapt off the cliff, deciding to create a business that offered employers and employees assistance in handling employee challenges…
