Writing an employee handbook from scratch can be a daunting task. Where do you start? What do you include? And how are you going to find time to write the thing? It’s tempting to…
RISK MANAGEMENT
8 steps to quickly and (almost) painlessly creating an employee handbook tailored to your medical office
March 15, 2019 by
COMPLIANCE
5 tested ways to make your billing and coding more profitable
March 8, 2019 by
The health of your medical practice depends on good quality coding and billing work. One of the most important roles in the medical office that…
RISK MANAGEMENT
HIPAA security can fail if the office doesn’t take common-sense precautions
March 8, 2019 by
No matter how tight its HIPAA privacy procedures, if the office isn’t also focusing on common sense, the patient data is…
RISK MANAGEMENT
4 immediate steps to take when an office romance blossoms
February 8, 2019 by
To meet that one special guy or gal. . . . It’s the stuff dreams are made of. But when that love connection takes place within…
COMPLIANCE
Compliance officers must establish credibility with consistent, well-documented decision-making
January 4, 2019 by
One of the tougher issues a non-lawyer compliance officer faces is a challenge to their decisions and recommendations by other members of…
WORKING WITH PHYSICIANS
Physicians behaving badly: what to do when it affects patients
November 23, 2018 by
Poor physician behavior. It can run the gamut from rudeness to actions that invite malpractice claims. When does it cross the line from unpleasant to…
INSIGHT
5 essential steps to ensure an effective HIPAA program
October 9, 2018 by
By Danika Brinda bio
HIPAA Compliance is a term that is often thrown around the healthcare industry; however, I commonly ask myself: Is the meaning of HIPAA Compliance the same throughout the…
INSIGHT
Are online coding discussions putting your practice at risk?
September 28, 2018 by
By Cheryl Toth, MBA bio
Here’s an email we recently saw while monitoring a specialty coding listserv…
MANAGING STAFF
Surviving seven types of nightmare personalities
September 14, 2018 by
They may do good work but their obnoxious personalities spawn resentment and negativity. Don’t hesitate to strike hard at…
MANAGING THE OFFICE
Easy ways to make your medical office healthier
September 7, 2018 by
A medical practice focuses on patient health and wellbeing. Yet, too often, the workplace doesn’t promote staff health and wellbeing – and, in fact, detracts from it…
