By Danika Brinda bio
HIPAA Compliance is a term that is often thrown around the healthcare industry; however, I commonly ask myself: Is the meaning of HIPAA Compliance the same throughout the…
BLOG
5 essential steps to ensure an effective HIPAA program
June 28, 2019 by
BLOG
Not just another HR story
June 21, 2019 by
By Lynne Curry bio
Thirty-nine years ago I leapt off the cliff, deciding to create a business that offered employers and employees assistance in handling employee challenges…
MANAGING STAFF
What to do when a staffer lodges a valid complaint against a doctor
June 14, 2019 by
Any complaint from a staffer about a boss is unpleasant to address. But when the alleged culprit is a physician, the situation can get grim. Confronting the doctor could put the manager in…
MANAGING STAFF
The plain and practical side of medical office managing
June 7, 2019 by
Equally as important as regulations, revenue, coding, and Medicare are the day-to-day issues of running the office and managing the…
TRAINING
In California office, the training starts on day 1 and never ends
June 7, 2019 by
No manager can set expectations without giving staff the tools to achieve them, says a California administrator. And the main tool for it all is…
MANAGING STAFF
Should your medical office have a moonlighting policy?
May 17, 2019 by
Ideally, you want medical office staff members to work only for the practice. This ensures that the job—the job they are…
WORKPLACE SAFETY
Six steps to prepare for an active shooter event in the workplace
May 10, 2019 by
Active shooter events are devastating and unpredictable, says Melissa Gonzalez Boyce, a legal editor for XpertHR. She also points out that…
RISK MANAGEMENT
How your staff can help prevent costly malpractice lawsuits
May 10, 2019 by
Doctors aren’t the only ones who cause malpractice claims. Staff can cause them too by the way they treat the patients and by the way they do their jobs…
WORKING WITH PHYSICIANS
How to handle the ‘bully doctor’ without losing your temper or your job
May 10, 2019 by
A growing concern in all types of professional offices is the bully boss. “Bullying is the issue for this decade that sexual harassment was in the…
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Are online coding discussions putting your practice at risk?
April 26, 2019 by
By Cheryl Toth, MBA bio
Here’s an email we recently saw while monitoring a specialty coding listserv…
