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RISK MANAGEMENT

8 steps to quickly and (almost) painlessly creating an employee handbook tailored to your medical office

Writing an employee handbook from scratch can be a daunting task. Where do you start? What do you include? And how are you going to find time to write the thing? It’s tempting to…


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COMPLIANCE

5 tested ways to make your billing and coding more profitable

The health of your medical practice depends on good quality coding and billing work. One of the most important roles in the medical office that…


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RISK MANAGEMENT

HIPAA security can fail if the office doesn’t take common-sense precautions

No matter how tight its HIPAA privacy procedures, if the office isn’t also focusing on common sense, the patient data is…


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RISK MANAGEMENT

4 immediate steps to take when an office romance blossoms

To meet that one special guy or gal. . . . It’s the stuff dreams are made of. But when that love connection takes place within…


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COMPLIANCE

Compliance officers must establish credibility with consistent, well-documented decision-making

One of the tougher issues a non-lawyer compliance officer faces is a challenge to their decisions and recommendations by other members of…


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WORKING WITH PHYSICIANS

Physicians behaving badly: what to do when it affects patients

Poor physician behavior. It can run the gamut from rudeness to actions that invite malpractice claims. When does it cross the line from unpleasant to…


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INSIGHT

5 essential steps to ensure an effective HIPAA program

By Danika Brinda  bio
HIPAA Compliance is a term that is often thrown around the healthcare industry; however, I commonly ask myself: Is the meaning of HIPAA Compliance the same throughout the…


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INSIGHT

Are online coding discussions putting your practice at risk?

By Cheryl Toth, MBA  bio
Here’s an email we recently saw while monitoring a specialty coding listserv…


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MANAGING STAFF

Surviving seven types of nightmare personalities

They may do good work but their obnoxious personalities spawn resentment and negativity. Don’t hesitate to strike hard at…


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MANAGING THE OFFICE

Easy ways to make your medical office healthier

A medical practice focuses on patient health and wellbeing. Yet, too often, the workplace doesn’t promote staff health and wellbeing – and, in fact, detracts from it…


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