One of the tougher issues a non-lawyer compliance officer faces is a challenge to their decisions and recommendations by other members of…
COMPLIANCE
Compliance officers must establish credibility with consistent, well-documented decision-making
January 4, 2019 by
WORKING WITH PHYSICIANS
Physicians behaving badly: what to do when it affects patients
November 23, 2018 by
Poor physician behavior. It can run the gamut from rudeness to actions that invite malpractice claims. When does it cross the line from unpleasant to…
INSIGHT
5 essential steps to ensure an effective HIPAA program
October 9, 2018 by
By Danika Brinda bio
HIPAA Compliance is a term that is often thrown around the healthcare industry; however, I commonly ask myself: Is the meaning of HIPAA Compliance the same throughout the…
INSIGHT
Are online coding discussions putting your practice at risk?
September 28, 2018 by
By Cheryl Toth, MBA bio
Here’s an email we recently saw while monitoring a specialty coding listserv…
COMPLIANCE
5 tested ways to make your billing and coding more profitable
September 21, 2018 by
The health of your medical practice depends on good quality coding and billing work. One of the most important roles in the medical office that…
MANAGING STAFF
Surviving seven types of nightmare personalities
September 14, 2018 by
They may do good work but their obnoxious personalities spawn resentment and negativity. Don’t hesitate to strike hard at…
MANAGING THE OFFICE
Easy ways to make your medical office healthier
September 7, 2018 by
A medical practice focuses on patient health and wellbeing. Yet, too often, the workplace doesn’t promote staff health and wellbeing – and, in fact, detracts from it…
INCREASING PROFITS
21 easy ways to boost practice profitability fast
August 6, 2018 by
Simple changes to billing procedures, hiring policies, purchasing, patient relations, and other daily activities can have a positive impact on…
WORKING WITH PHYSICIANS
How to handle the ‘bully doctor’ without losing your temper or your job
July 6, 2018 by
A growing concern in all types of professional offices is the bully boss. “Bullying is the issue for this decade that sexual harassment was in the…
INSIGHT
Not just another HR story
June 29, 2018 by
By Lynne Curry bio
Thirty-nine years ago I leapt off the cliff, deciding to create a business that offered employers and employees assistance in handling employee challenges…
