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Productivity

Fear of COVID-19, demand for flexibility dominate return to the office

October 31, 2021

As the Delta variant continues to proliferate, 42 percent of workers are worried about returning to the workplace for fear of contracting COVID-19. This marks a substantial jump to Sept. 1 from June 2021 when only 24 percent had that concern. “With headlines about the rise of the Delta variant, breakthrough cases among the vaccinated, and an overburdened healthcare system in … [Read more...] about Fear of COVID-19, demand for flexibility dominate return to the office

How to improve employee experience and organizational culture as COVID-19 takes toll on staff

October 24, 2021

The pandemic dramatically changed how, when, and where work gets done. And while a majority of businesses reported that productivity increased as employees settled into working remotely, for many, it came at the expense of the employee experience. Employee burnout, time spent in meetings, and the number of employees with mental health problems increased, while work-life … [Read more...] about How to improve employee experience and organizational culture as COVID-19 takes toll on staff

Increase your efficiency with these workday PC tips

October 8, 2021

By Ron Slyker Due to the limited number of hours in a workday, it is critical to maximize your time. If you’re having trouble getting work done due to distracting websites, disorganized files, or cluttered inboxes, use these methods to improve your time management and stay productive at work. Keep an eye on productivity levels. Begin by keeping note of the amount of work you … [Read more...] about Increase your efficiency with these workday PC tips

Staffers push back about returning to work

July 9, 2021

By Lynne Curry Question: We’re getting enormous pushback from our staff to an email we sent out stating that billing and clerical employees need to return to the workplace. At the same time, our organization can’t survive if we let all the employees who want to work from home do so. It’s not fair to our patients or the employees who show up at work. Further, when I call … [Read more...] about Staffers push back about returning to work

Manual tasks office managers can do away with

June 28, 2021

By Tolu Ajiboye As an office manager, your task list is endless. You have to manage appointment scheduling, patient intake, billing, and so much more. On top of this, you have to ensure that these specific processes—and the practice operations as a whole— are continuously optimized to cut costs and grow the practice.  Accordingly, you’re likely on the lookout for ways you can … [Read more...] about Manual tasks office managers can do away with

Hiring mistakes come at a higher price amid pandemic

April 15, 2021

A hiring mistake could cost your office more today than it would have a year ago. New research from a global staffing firm shows more than three in four senior managers surveyed (77 per cent) admit to recruiting the wrong candidate for a role, and more than half (56 per cent) said the negative impact is more severe now than it was a year ago. Four months lost on one hiring … [Read more...] about Hiring mistakes come at a higher price amid pandemic

Pandemic affecting your focus? Try these tips

April 4, 2021

By Indira Totaram bio The uncertainty and worry surrounding the coronavirus appear to have no end in sight—and it’s affecting the way we think and function. Since the onset of the pandemic, many of us find ourselves troubled by the inability to focus on even simple tasks. It’s as though our attention span is shorter or we are more distracted and overwhelmed than usual. And … [Read more...] about Pandemic affecting your focus? Try these tips

8 ways to cut the chaos on Zoom

March 13, 2021

By Lynne Curry bio Question: Our department’s weekly Zoom meetings are a train wreck. One coworker’s kids pop their heads in front of the screen and wave “hello.” Another guy’s kids are on the other side of the table from where he sits, and they interrupt him when he’s talking to argue with him. I’m obligated to attend these meetings. Any advice would be … [Read more...] about 8 ways to cut the chaos on Zoom

Technical issues and too many participants are biggest virtual meeting pet peeves

November 28, 2020

If you're tired of video meetings, you're not alone. A new study by global staffing firm Robert Half shows video calls may be wearing on workers. Almost three-quarters of professionals surveyed (72 per cent) said they participate in virtual meetings. Those respondents reported spending about a quarter of their workday (24 per cent) on camera with business contacts or … [Read more...] about Technical issues and too many participants are biggest virtual meeting pet peeves

Life science companies and healthcare providers partnering for value-based patient care

June 10, 2020

By Mal Milburn bio In the era of value-based reimbursement, healthcare professionals are constantly evaluating strategies to improve patient care while simultaneously decreasing overhead costs.   Increasingly, medical practices turning to life science reps as a critical part of the answer. According to recent research from DRG Digital Manhattan Research, 74% of … [Read more...] about Life science companies and healthcare providers partnering for value-based patient care

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Why Every Office Manager Should Create Standard Operating Procedures (SOPs)

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Do I Fire A Staffer Who Doesn’t Deserve It?

Elevating Your Practice: The Power of Continuing Education for Medical Office Managers

Reconnecting with Purpose: How to Invite Someone from the Past into Your Career Network

What to Do If You’re the One Who’s Always Late

How to Make Yourself More Valuable to Your Medical Practice

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