As a busy medical office manager, you are responsible for keeping things organized and efficient in your workplace. But have you considered the clutter on your smartphone? Your device may be full of unnecessary apps, files, and notifications, which can affect your productivity and increase stress levels. In this article, we'll discuss why and how to declutter your … [Read more...] about Declutter your phone and declutter your mind
Productivity
7 good reasons to use online scheduling
Still on the fence about using online scheduling in your medical office? Consider these advantages to an online scheduling system: Increased convenience: Patients can easily book appointments online 24/7, without having to call the office during business hours. Improved efficiency: Automated scheduling reduces the need for manual scheduling, minimizing the risk of errors and … [Read more...] about 7 good reasons to use online scheduling
Proposed rule would standardize how to send health care attachments
It might get easier for your medical office to send healthcare attachments and electronic signatures. The Centers for Medicare & Medicaid Services (CMS), has issued a proposed rule, “Adoption of Standards for Health Care Attachments Transactions and Electronic Signatures, and Modification to Referral Certification and Authorization Transaction Standard (CMS-0053-P).” If … [Read more...] about Proposed rule would standardize how to send health care attachments
Managers hold the key to employee engagement and retention
With many workplaces now allowing hybrid work, new complexities in managing the workplace are emerging, says the The Conference Board in a new report. Recent evidence suggests that productivity among US workers has declined significantly from heights experienced during the pandemic. Remote and hybrid work arrangements combined with ill-prepared managers may be a cause. Why it … [Read more...] about Managers hold the key to employee engagement and retention
Praise is nice but a year-end bonus is better
A year-end bonus can be a powerful tool for reminding your staff their hard work and commitment and the company’s overall growth and success are closely intertwined. And according to a survey of employers, 50% of companies plan to award year-end bonuses in 2022. While this is down from 63% last year, it’s a sign that staff retention remains top of mind for many … [Read more...] about Praise is nice but a year-end bonus is better
Tick those unpleasant tasks off your to-do list
Avoiding something unpleasant is the main reason people procrastinate. Try one of these four approaches when you face an unpleasant task: Do it. There's an adrenaline rush from knowing you've completed an unpleasant task. Finishing something you've been putting off will energize you for the rest of the day. Don't do it yet. If you're not sure what to do, putting off an … [Read more...] about Tick those unpleasant tasks off your to-do list
Digital presenteeism: Faking you care, faking you’re even there
By Lynne Curry A surprising number of employees, determined to hold on to their “work from home” status and aware that managers and others suspect remote employees of working less than their required hours, practice digital presenteeism. Digital presenteeism involves remote employees demonstrating they’re hard workers by responding to additional emails, attending additional … [Read more...] about Digital presenteeism: Faking you care, faking you’re even there
What to do when an employee uses FMLA to cover drinking
By Lynne Curry Question: We suspect one of our employees of using intermittent FMLA leave to cover her abuse of alcohol. We see a clear pattern. She takes leave two to three Mondays a month. Prior to her requesting FMLA leave, she claimed occasional sick days on Mondays. Other employees have noticed her leaving early on Fridays as well. With this fact pattern and given the … [Read more...] about What to do when an employee uses FMLA to cover drinking
Employees who ask to be fired: A new trend to obtain a strategic advantage
By Lynne Curry At first, you think you’re imagining things. Your employee, “Kevin,” seems to want you to fire him. It started with Kevin not showing up for two critical team meetings in a row. When you sent him a text asking, “what happened” after the first, he responded, “It wasn’t on my radar.” You sent him an individual meeting request to ask him about this, but he was a … [Read more...] about Employees who ask to be fired: A new trend to obtain a strategic advantage
Your work honeymoon is over: What now?
By Lynne Curry The job that was so exciting when you landed it now bores you. A year ago, you would have joined the throngs of employees exiting their employers in the Great Resignation. Now you hesitate. What if media accounts about the looming recession result in any shiny new job you accept evaporating within months if you’re laid off as “last hired, first let go”? Maybe … [Read more...] about Your work honeymoon is over: What now?