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Productivity

Better office communication? There’s an app for that

February 19, 2016

Hendricks Therapy is a private, out-patient, mental health practice in Danville and Plainfield, IN. The practice currently has 16 psychiatrists, psychologists, and therapists, a combination of full- and part-time. There are an additional 10 staffers and three managers to keep everything running at the two locations. Due to the nature of the practice, most schedules do not fall … [Read more...] about Better office communication? There’s an app for that

New study finds connection between resilience and positive business outcomes

February 12, 2016

Today's employers are challenged to provide competitive benefits and employee engagement strategies that not only support the well-being of their employees, but also improve the bottom line. With resilience building and mindfulness training programs continuing to gain momentum in the workplace, meQuilibrium, recently conducted a study to measure resilience against … [Read more...] about New study finds connection between resilience and positive business outcomes

Office efficiency, profit often depend on surprising issues

January 29, 2016

By Dr. Steve M. Cohen Once upon a time, medical offices could count on such a solid, even lucrative income stream that some minor problems, even considerable costs, could be accepted. That's not been true for a long time. Increasingly complex and intrusive regulation, rising insurance costs, and an increasingly litigious environment are now accompanied by reduced and delayed … [Read more...] about Office efficiency, profit often depend on surprising issues

How technology is going to affect HR processes in 2016

January 15, 2016

Imagine software that runs on a phone, delivers on-the-job skills training via video, and integrates with a learning management system that shows a manager how well employees have mastered new skills. This is just one example of the innovations emerging to help improve productivity at work, according to Josh Bersin, principal at Bersin by Deloitte, Deloitte Consulting LLP. … [Read more...] about How technology is going to affect HR processes in 2016

Dealing with winter weather

January 15, 2016

As winter weather arrives with force in many parts of the country, it brings a reminder of the impact snowstorms have on businesses both large and small. Winter storms cause frustration for business owners, management, and HR professionals as they deal with the disruption each new snowflake brings. Inclement weather related issues include early school closings and the … [Read more...] about Dealing with winter weather

Award program motivates employees all year

January 1, 2016

In a New York state office, the employee-of-the-month award goes beyond cursory congratulations. It is a recognition that lasts all year with seven reward components. Staff take the award seriously. When it is announced at the staff meeting each month, employees are supportive of each other. They cry and hug and congratulate the winner, says the manager of the 21-staff medical … [Read more...] about Award program motivates employees all year

What your staff is doing on the Internet and why you may want to allow it

December 25, 2015

It's a temptation too great for many people to resist—using the Internet to check their Facebook page, watch those cat videos or check on the Fantasy League while at work. And according to a survey from FindLaw.com, a provider of business development solutions for law firms, about half of staff members are surfing the Internet when they should be working. What are they … [Read more...] about What your staff is doing on the Internet and why you may want to allow it

Five tips for better decision-making

December 11, 2015

When it comes to making decisions, intuition can be a powerful ally. Yet for most people, knowing how to tune in to their intuition and actually put it to use is almost always harder than it sounds. "Especially when you need it most, such as when making important decisions, intuition can be difficult to hear due to mental chatter, fear, emotions or outside opinions," says … [Read more...] about Five tips for better decision-making

Physicians have mixed feelings about technology

December 4, 2015

A nationwide survey on physician sentiment toward technology, conducted by Geneia, a company creating analytic and technology solutions to improve health care, finds physicians believe technology is both a help and hindrance. Physician views on electronic medical records (EMRs) are representative of their mixed feelings about technology in the workplace. When asked whether … [Read more...] about Physicians have mixed feelings about technology

Get organized or suffer

November 27, 2015

By Steve M. Cohen  bio I usually focus more on the serious sides of personnel management, the kind of issues that can close down a business or organization if mishandled. "Getting organized" might not sound like one of those issues, but I've witnessed cases where disorganization was clearly a factor in success and failure. Especially in environments like those faced … [Read more...] about Get organized or suffer

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Why Every Office Manager Should Create Standard Operating Procedures (SOPs)

How to Create a Calm, Focused Environment in a Small Office

Do I Fire A Staffer Who Doesn’t Deserve It?

Slips, Trips, and Falls in Healthcare: What You Can Do to Keep Your Medical Office Safe

Offering AI Upskilling as a Job Benefit: A Smart Move for Office Managers

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Do I Fire A Staffer Who Doesn’t Deserve It?

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What to Do If You’re the One Who’s Always Late

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