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HIRING & FIRING

Employees who ask to be fired: A new trend to obtain a strategic advantage

By Lynne Curry At first, you think you’re imagining things. Your employee, “Kevin,” seems to want you to fire him. It started with Kevin not showing up for two critical team meetings in a row. When you sent him a text asking, “what happened” after the first, he responded, “It wasn’t on my radar.” You sent him an individual meeting request to ask him about this, but he was a “no show.” You planned to ask him to stay after the second team meeting, but he didn’t show up. In the meantime, your hear a complaint from another staffer: “He treats me with total disrespect. Maybe it’s that I’m a woman, or Hispanic, but I don’t plan to take it anymore.” This cascade of problems tells you need to act… . . . read more.

YOUR CAREER

Your work honeymoon is over: What now?

By Lynne Curry The job that was so exciting when you landed it now bores you. A year ago, you would have joined the throngs of employees exiting their employers in the Great Resignation. Now you hesitate. What if media accounts about the looming recession result in any shiny new job you accept evaporating within months if you’re laid off as “last hired, first let go”? Maybe you need to hunker down, and breathe new life back into a job that’s more secure, even if it has grown stale. Except—can you? Or will you have as much success as when you pour water on dehydrated food on a camping trip, and it still doesn’t taste fresh? If you’re caught in this bind, what’s happened to you is predictable and you… . . . read more.

MANAGING STAFF

Quiet firing meets quiet quitting

By Lynne Curry Quiet quitting, the employee behavior pattern that swept through the nation this summer after a viral TikTok video in July, has met its match—quiet firing. Employers, disgusted by employees that consider it justified to do the bare minimum at work, are blessing these employees out the door. Managers take action In September 2022, 91% of 1,000 managers surveyed reported taking action against quiet quitters or firing them (1 in 3 managers have responded to ‘quiet quitting’ with ‘quiet firing’ – ResumeBuilder.com). One in three of the surveyed managers reported firing quiet quitters; 75% of the 1000 managers described firing quiet quitters as justifiable. Managers that didn’t outright fire quiet quitters took other actions. 27% of them denied raises to quiet quitters; 23% denied promotions to quiet quitters…. . . . read more.

PRODUCTIVITY

Forget multitasking! Here are 4 ways to improve your focus and get more done

It’s a typical day at work. You’re on the computer, entering data, while you’re talking on the phone. A staff member comes to your office door, stack of papers in hand, and you motion for her to come in and put the papers on your desk. You continue your phone conversation, momentarily removing your hands from the keyboard in order look through the papers. You’re a multitasking dynamo! But are you really an efficient and effective manager? In fact, researchers find that the interruptions caused by switching tasks have a negative effect on the retention of information. Multitasking is inefficient The problem has to do with the impact of distraction and how it affects memory. Older adults especially have difficulty reengaging quickly when tasks are interrupted. In other words, while… . . . read more.

HIRING

College…no longer the golden ticket for employers or employees

By Lynne Curry College was once the “golden ticket” to the American Dream of greater job security and higher lifetime wages. In the last decade, however, college enrollments have declined. According to a recent Harris poll, 51% of U.S. adults report that skyrocketing college costs have decreased their ability to pursue a post-high school education.1 Although 62% of U.S. employees 25 or older lack a college degree, some employers still use the college degree as gatekeeper when assessing which candidate to hire or promote.2 Does this work any longer, or are employers missing out on skilled employees with talent and drive because the best potential hires lacked the time and money to attend college? No longer the only path Some employers, perhaps forced by the Great Resignation to seek out… . . . read more.

MANAGING STAFF

Quiet quitting: The new ‘just say no’ employee pushback

By Lynne Curry Gone are the days when employers could count on employees competing to go “above and beyond” to rise faster in their organizations. Employers now face “quiet quitting,” a trend that emerged in July 2022 from a viral TikTok video to become a phenomenon noted on Wikipedia and discussed in Forbes and the Wall Street Journal. Quiet quitting is more than employees setting boundaries or intentionally putting a hard stop to their work day or work week so they can create a work/life balance. Checked-out quiet quitters simply slack their way through their workweek by doing the bare minimum needed to keep their jobs, overloading their coworkers, frustrating their supervisors, and draining productivity from their employers. According ResumeBuilder.com’s August 2022 survey of 1000 U.S. employees, 21% of surveyed… . . . read more.

MANAGEMENT

Workplaces slow to get well from COVID-19 damage

By Lynne Curry You’ve heard that “long-haulers,” individuals with long COVID, suffer persistent COVID-19 symptoms that erode their quality of life. Anyone scanning the workplace soon realizes that some employers suffer from “long COVID”. A few refuse employers treatment, expecting to get well on their own. Three symptoms signal an employer suffers “long COVID”. Difficult to fill vacancies and continual turnover Job openings outnumber available workers by 5.46 million. So many potential employees have left the labor market to become self-employed, or gig and contract workers, that employers with vacancies continue to fight talent wars. Desperate to fill their positions, long hauler employers hire hastily, hoping the “best of the worst” will work out. Some new hires don’t last a day. Others leave without notice within their first four months,… . . . read more.

PRODUCTIVITY

Voice technology can give you an extra set of hands

By Philips Dictation From robotics to augmented reality and beyond, the growing prominence of technology’s role in business has been fascinating. But there is also concern that some types of technology, such as AI, may threaten people’s jobs by performing functions or even “thinking” as humans do. However, the reality is that the development of AI-related technologies, especially speech-to-text, is designed to complement human work—not replace it. There are many ways the rising popularity and adoption of speech-to-text help enhance workflows and make the day easier and more enjoyable for employees in all kinds of roles. Utilizing advanced voice solutions also helps prepare employees for future technological evolution in the workplace, keeping them on the leading edge with desirable, transferrable skills. For support staff, this is a win-win, as evidenced by these key… . . . read more.

PRODUCTIVITY

4 ways to use voice technology to save time

The expectations from today’s business professionals continue to increase with an ever-changing modern world. Heaps of documentation and document creation needs add on to often already heavy workloads. Yet, there is limited to no help managing administrative tasks. As a busy office manager, there are always work processes to be improved, time to gain, and more efficient ways to bring to screen and paper what needs to be documented. When handling our day-to-day work, we often don’t think of how we could work more efficiently and are caught up in outdated processes. We try to create our documents the most straightforward way we know—by typing them ourselves. But what if you could make a small change that could be a huge time saver? As suggested by Phillips Dictation SpeechLive, here… . . . read more.

LEADERSHIP

5 ways to help your team members overcome burnout

The last couple of years have been rough on everyone in the healthcare field, including medical offices. Many suffered burnout early in the pandemic; others held it all together until now when they are  quietly falling apart. Chances are someone on your team has had enough of the pressures from work, short staff and short resources, home responsibilities, family, finances, the public health emergency and other turmoil in society. As a manager, you want to help. Here are four ideas to get you started: Help organize and prioritize work into manageable and clear expectations. These changes can help rebuild energy over time and aid in recovery. Develop a practical strategy to support an employee who may be experiencing burnout. As part of any plan, ask the employee how best to recognize… . . . read more.


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