Any office experiences negative feelings among staff. But Sharon Hunter, manager of Granbury Internal Medical Associates in Granbury, TX, found…
READER TIPS
Employee incentive program increases number of patient well exams—and practice revenue
July 12, 2019 by
Pediatric Medical Group of Santa Maria, located in Santa Maria, CA, has found a way to quadruple the amount of well child and well baby exams at its…
MANAGING THE OFFICE
Telecommuters not working out? It’s not the flexibility that’s the problem; it’s your training program
June 28, 2019 by
Are you seeing a surge in low morale and unproductivity among your remote workers? Research suggests that it may be your lack of strategy and training…
MANAGING STAFF
3 bonus formulas that boost staff productivity
May 24, 2019 by
What bonuses should the office give, and how can it design the bonuses to increase productivity…
MANAGING STAFF
Why you might want to give your employees the summer benefits they want
May 17, 2019 by
What do your employees want this summer? In a recent survey from staffing firm Accountemps, employees said…
MANAGING STAFF
Should your medical office have a moonlighting policy?
May 17, 2019 by
Ideally, you want medical office staff members to work only for the practice. This ensures that the job—the job they are…
HIRING
Do you make this costly interviewing mistake?
May 3, 2019 by
Don’t focus a job interview on whether the candidate can do the job. The purpose of an interview is not to evaluate hard skills or job experience or…
BLOG
3 steps a manager must take to end harmful gossip in the workplace
April 12, 2019 by
By Lynne Curry bio
Gossip, it spreads as fast as wildfire, sours the workplace, negatively impacts morale and productivity, and can create legal liability. If you’d like to wipe it out…
MANAGING STAFF
How to end the jealousy when a sharp newcomer threatens longtimers
April 12, 2019 by
A tenet of management is “people require care.” And nowhere is that more evident than in the situation where a bright-eyed, eager, and…
MANAGING THE OFFICE
The key ingredients of a profitable medical practice
April 5, 2019 by
Medical office managers are often so focused on the day-to-day that it can be easy to lose sight of the…
