What bonuses should the office give, and how can it design the bonuses to increase productivity…
MANAGING STAFF
Why you might want to give your employees the summer benefits they want
May 17, 2019 by
What do your employees want this summer? In a recent survey from staffing firm Accountemps, employees said…
MANAGING STAFF
Should your medical office have a moonlighting policy?
May 17, 2019 by
Ideally, you want medical office staff members to work only for the practice. This ensures that the job—the job they are…
HIRING
Do you make this costly interviewing mistake?
May 3, 2019 by
Don’t focus a job interview on whether the candidate can do the job. The purpose of an interview is not to evaluate hard skills or job experience or…
BLOG
3 steps a manager must take to end harmful gossip in the workplace
April 12, 2019 by
By Lynne Curry bio
Gossip, it spreads as fast as wildfire, sours the workplace, negatively impacts morale and productivity, and can create legal liability. If you’d like to wipe it out…
MANAGING STAFF
How to end the jealousy when a sharp newcomer threatens longtimers
April 12, 2019 by
A tenet of management is “people require care.” And nowhere is that more evident than in the situation where a bright-eyed, eager, and…
MANAGING THE OFFICE
The key ingredients of a profitable medical practice
April 5, 2019 by
Medical office managers are often so focused on the day-to-day that it can be easy to lose sight of the…
BLOG
Five tips to boost efficiency for the front office
March 1, 2019 by
By Cheyenne Brinson, MBA, CPA bio
The front office is the face of the practice, the first impression for the patient, and the beginning of the revenue cycle…
MANAGING THE OFFICE
Top 5 digital tools to increase medical practice efficiency in 2019
March 1, 2019 by
By Lisa A. Eramo, MA bio
Busy practice managers are constantly searching for ways to increase efficiency. Sometimes it feels like an unattainable goal. Just when you begin to…
READER TIPS
Austin practice showers staff with appreciation
February 22, 2019 by
As a busy practice administrator at Capital Otolaryngology in Austin, TX, Sangita Lakhia has a difficult time keeping track of the…
