Medical Office Manager

Productivity

Keep those payables paid with efficient procedures

Managing your medical office's financial obligations effectively not only ensures the smooth operation of your practice but also upholds its financial integrity. Here are the steps to establish efficient accounts payable procedures that help maintain financial stability, ensure compliance, and build strong vendor relationships. 1. Develop a Clear Accounts Payable Policy: … [Read more...] about Keep those payables paid with efficient procedures

How to focus on the important stuff

As a busy medical office manager, it's crucial to stay organized and focused on your important projects. Here are some specific tips to help you maintain focus in at the office: Prioritize Your Tasks: Identify your most critical tasks and prioritize them based on urgency and importance. This might include patient scheduling, billing, compliance, and staff management. … [Read more...] about How to focus on the important stuff

How to Create a Calm, Focused Environment in a Small Office

It only takes one loud phone call or a string of interruptions to derail productivity in a small office. When space is limited and everyone works within earshot of one another, creating a calm and focused environment isn’t a luxury—it’s a necessity. Picture this: you’re trying to finalize a report while two coworkers chat about weekend plans right behind you, … [Read more...] about How to Create a Calm, Focused Environment in a Small Office

Spring Has Sprung: Fresh Projects to Revitalize Your Medical Office This Season

Spring is a great time for fresh starts, and as a medical office manager, you can take advantage of the season to tackle key projects that will improve efficiency, patient experience, and overall office operations. Here are some worthwhile projects to focus on this spring: 1. Deep Clean and Organize the Office Spring cleaning isn’t just for homes! Schedule a thorough … [Read more...] about Spring Has Sprung: Fresh Projects to Revitalize Your Medical Office This Season

How to Handle Staff Scheduling Challenges Without Losing Your Mind

Staff scheduling is one of the most delicate juggling acts in your role. Between time-off requests, unexpected call-outs, and making sure the office runs smoothly every day, it’s easy to feel like you’re constantly putting out fires. While you can’t control everything, you can put systems in place that make scheduling more manageable—and keep your sanity intact in the … [Read more...] about How to Handle Staff Scheduling Challenges Without Losing Your Mind

Job Security Is Dead; Reset Your Workplace with Radical Transparency  

By Lynne Curry Job security is dead for four out of every five U.S. employees. U.S. According to a December 2024 survey of 1,115 U.S. employees: 92% fear a recession in 2025. 81% worry about losing their jobs. 76% expect layoffs to rise. 63% foresee more business closures than in 2024. 57% think finding a job will be harder. 52% anticipate worsening … [Read more...] about Job Security Is Dead; Reset Your Workplace with Radical Transparency  

How to improve your office team with cross-training

Cross-training in a medical office is a powerful strategy to boost your team's capabilities, enhance operations, and provide top-notch patient care. By broadening the skill sets of your staff, you create a more versatile workforce capable of handling diverse responsibilities. Advantages of Cross-Training Enhanced Flexibility: Example: A medical receptionist … [Read more...] about How to improve your office team with cross-training

Here’s a simple sample cancellation policy

Last-minute cancellations can turn an orderly day at the office into chaos as you scramble to reach patients to fill unexpected openings in the schedule. Unfilled appointment slots are costly in terms of clinician time, staff time and office overhead. That's why you need to have an appointment cancellation policy and convey it to your patients. Here's a short and simple … [Read more...] about Here’s a simple sample cancellation policy