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MANAGING STAFF

3 bonus formulas that boost staff productivity

What bonuses should the office give, and how can it design the bonuses to increase productivity…


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MANAGING STAFF

Why you might want to give your employees the summer benefits they want

What do your employees want this summer? In a recent survey from staffing firm Accountemps, employees said…


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MANAGING STAFF

Should your medical office have a moonlighting policy?

Ideally, you want medical office staff members to work only for the practice. This ensures that the job—the job they are…


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HIRING

Do you make this costly interviewing mistake?

Don’t focus a job interview on whether the candidate can do the job. The purpose of an interview is not to evaluate hard skills or job experience or…


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BLOG

3 steps a manager must take to end harmful gossip in the workplace

By Lynne Curry  bio
Gossip, it spreads as fast as wildfire, sours the workplace, negatively impacts morale and productivity, and can create legal liability. If you’d like to wipe it out…


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MANAGING STAFF

How to end the jealousy when a sharp newcomer threatens longtimers

A tenet of management is “people require care.” And nowhere is that more evident than in the situation where a bright-eyed, eager, and…


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MANAGING THE OFFICE

The key ingredients of a profitable medical practice

Medical office managers are often so focused on the day-to-day that it can be easy to lose sight of the…


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BLOG

Five tips to boost efficiency for the front office

By Cheyenne Brinson, MBA, CPA  bio
The front office is the face of the practice, the first impression for the patient, and the beginning of the revenue cycle…


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MANAGING THE OFFICE

Top 5 digital tools to increase medical practice efficiency in 2019

By Lisa A. Eramo, MA  bio
Busy practice managers are constantly searching for ways to increase efficiency. Sometimes it feels like an unattainable goal. Just when you begin to…


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READER TIPS

Austin practice showers staff with appreciation

As a busy practice administrator at Capital Otolaryngology in Austin, TX, Sangita Lakhia has a difficult time keeping track of the…


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