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patient care

Why and How to Provide Translators for Patients

October 22, 2025

One critical area that can often be overlooked in a medical office is the need for translation services. For many patients with limited English proficiency (LEP), the ability to communicate effectively with healthcare providers can be a matter of safety, health, and trust. Providing accessible language services is not just a nice-to-have — it’s essential for your practice’s … [Read more...] about Why and How to Provide Translators for Patients

Quality Improvement Checklist for Medical Office Managers

August 14, 2025

You play a crucial role in ensuring that your practice not only runs smoothly but also continuously improves in quality. Quality improvement isn't just a one-time task—it's an ongoing commitment to making your office more efficient, patient-centered, and compliant with ever-evolving healthcare standards. This checklist is designed to guide you through the key areas of quality … [Read more...] about Quality Improvement Checklist for Medical Office Managers

Better patient communication for better care and engagement

January 29, 2025

Effective patient communication is at the heart of a successful medical practice. It's not just about delivering medical care; it's also about creating a meaningful and lasting relationship with your patients. In today's digital age, the landscape of communication has expanded, offering numerous channels to connect with patients. From appointment reminders to follow-up care … [Read more...] about Better patient communication for better care and engagement

2018 MGMA conference inspires practice leaders to transform the healthcare industry

November 12, 2018

By Lisa A. Eramo, MA Leadership, operational best practices, healthcare consumerism, population health management, and value-based care were among the many topics discussed at the 2018 Medical Group Management Association's (MGMA) annual conference in Boston Sept. 30 through Oct. 3. The event included an amalgam of thought-provoking sessions, each of which reiterated the … [Read more...] about 2018 MGMA conference inspires practice leaders to transform the healthcare industry

Miracle Flights provides 724 free medical flights in August

September 29, 2017

The nation's leading medical flight charity, Miracle Flights, has reported 724 free flights provided in August to critically ill children and adults in need of specialized, distant medical care. Last month's total reflects a significant increase from 599 flights performed in August 2016. Since 1985, the Las Vegas–based national nonprofit organization has provided free medical … [Read more...] about Miracle Flights provides 724 free medical flights in August

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When You Wear Your HR Hat

Why and How to Provide Translators for Patients

Marketing Yourself: Building a Professional Brand in Healthcare

Navigating Patient Confidentiality in the Digital Age

Payroll Part 3: How to Outsource Payroll for Your Medical Office

Your Career

Marketing Yourself: Building a Professional Brand in Healthcare

5 Learning Paths to Advance Your Medical Office Management Career

The October Theory: An Easy Strategy for Improving Your Work Life

Stepping Up: Preparing for Higher-Level Roles in Healthcare Administration

Maximizing LinkedIn (and Some Other Networks) for Your Success

Deliver Your Message

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