To manage people, a manager has to be assertive.
But be aware that there’s a strong difference between being assertive and…
YOUR CAREER
Are you “aggressive” or “assertive”? Take this quick self-evaluation and find out
August 9, 2019 by
MANAGING STAFF
Should you put a lid on political talk in the office?
April 29, 2016 by
The current presidential campaign is certainly intriguing. Who doesn’t have an opinion about a recent rally, debate or op-ed? No doubt your staff members do. But do you want them to…
YOUR CAREER
Health IT offers career growth opportunities, according to new survey
February 26, 2016 by
The first of its kind survey about health IT professionals—an evolving field that links information technology, communications, and health care to improve the quality and safety of patient care—addresses new data correlating education and…
COMPLIANCE
9 important dos and don’ts for using social media to promote your practice
December 11, 2015 by
Federal and state laws are implicated when a medical office decides to promote its services, whether through establishing a website for the medical office or participating in forums such as Facebook, LinkedIn or Twitter. This article focuses on the do’s and don’ts arising from federal and state laws on advertising and privacy…
COMPLIANCE
Important guidelines for your medical practice website
November 6, 2015 by
When your medical office establishes a website, be sure to set some boundaries and limits for individuals using that website, and give careful attention to the individuals referenced at the site.
To set boundaries for individuals using the site, you should have a terms-of-use policy available on the website which includes disclaimers about the purpose of the site and what users can and can’t do on the site or expect from the site.
For example, according to healthcare Internet technology (IT) lawyer Lisa W. Clark, of Duane Morris LLP in Philadelphia, such disclaimers should include notice to users of the…
READER TIPS
How to get paid for filling out patient forms
July 17, 2015 by
To charge or not to charge?
Medical offices don’t value their time as much as they ought, according to the office manager for a family practice in Pennsylvania. And one area that’s woefully undervalued is the time spent filling out patient forms for things such as disability verification and the Family and Medical Leave Act (FMLA). That’s time consuming for both doctors and staff, and often the form is independent of a visit or any reimbursable service.
Her office has been charging for form completions for more than a decade, and the procedure is simple. The patient fills out a request sheet that asks for the…
MANAGING THE OFFICE
Electronic cigarettes: why your practice needs a “vaping” policy now
June 26, 2015 by
Your employment policies address cigarettes, and so you think you have the smoking issue covered. Well, think again. Electronic cigarettes have created new challenges for employers.
Electronic cigarettes, also known as e-cigarettes, first became available in the United States in 2006 and have grown in popularity. Designed to look like cigarettes, they are battery-powered devices, usually made of plastic or metal, that convert liquid nicotine into a mist, or…
CODING
ICD-10 research reveals physicians’ views
May 1, 2015 by
Clinical documentation and reimbursement lead the list of concerns that physicians have about ICD-10, according to new research from the CAREinnoLab of Care Communications, Inc., a provider of health information solutions, and the Department of Health Information Management in the School of Health and Rehabilitation Sciences at the University of Pittsburgh.
Patty Sheridan, MBA, RHIA, FAHIMA, President at Care Communications, Inc., and Valerie Watzlaf, PhD, RHIA, FAHIMA, Associate Professor at the University of Pittsburgh…
YOUR CAREER
Jobs in healthcare plentiful, according to report
April 3, 2015 by
The healthcare job industry showed steady growth last year, with no signs of slowing down in 2015, according to the 2014 Healthcare Jobs Snapshot, a report from Health eCareers, a career hub for healthcare professionals, providers, and associations.
As of January, federal officials reported almost 10 million people had signed up for health insurance or re-enrolled in their existing plans as part of the Affordable Care Act’s state and federal health insurance marketplaces. This decrease in uninsured citizens has significantly increased the demand for…
COMPLIANCE
Same-sex marriage ruling brings in new legal issues
July 1, 2013 by
Plus new emphasis on discrimination
Though it applies only to states where same-sex marriage is legal, the recent Supreme Court ruling on gay marriage warrants attention from managers in all states. For those in Washington, DC, and the 13 states where gay marriage is recognized, there are new employment law requirements. For those in all the other states, the ruling calls for increased emphasis on nondiscrimination.
A matter of two rulings
In a nutshell, the decision, which came down June 26, says that in states where same-sex marriage is recognized…
