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What to do when your doctor becomes a patient

February 20, 2025

Their role as healers makes it easy to forget physicians are subject to the same illnesses that befall other humans. They are not invincible, even though their silence about their own health might lead staff and patients to believe otherwise. Physician illness is a topic that's not often discussed, even within the physician community. When physicians do broach the subject, … [Read more...] about What to do when your doctor becomes a patient

Ohio staff spend one day a month in each of the other positions

July 27, 2018

The profit margin is so small that no medical office can afford to have people doing bits of work, says the manager of a digestive health medical practice in Ohio. For efficiency, everybody has to have a concept of what everybody else is doing. To achieve just that, she requires her staff to spend one day a month in each of the other jobs. Sometimes one person sits with … [Read more...] about Ohio staff spend one day a month in each of the other positions

Industry challenged to create more patient-friendly medical billing

June 24, 2016

Furthering the goals of focusing on patients, coordinate health care delivery, and making health information more accessible, the U.S. Department of Health and Human Services (HHS) has launched a new challenge for all stakeholders in health care—designing a better medical bill that is easier for patients to understand. The HHS press release regarding the challenge notes … [Read more...] about Industry challenged to create more patient-friendly medical billing

Reports provide detailed analysis of telemedicine by state

October 3, 2014

The American Telemedicine Association (ATA), a leading international resource and advocate promoting the use of advanced remote medical technologies, recently released two state policy reports which identify gaps in coverage and reimbursement, and in physician practice standards and licensure. These reports compare state policies on a report card, assigning each state grades … [Read more...] about Reports provide detailed analysis of telemedicine by state

$800,000 HIPAA penalty for dumping medical records

August 1, 2014

A healthcare organization whose employees left boxes of medical records unattended on the driveway of a physician's home has to pay an $800,000 settlement. Parkview Health System has agreed to settle potential violations of the Health Insurance Portability and Accountability Act of 1996 (HIPAA) Privacy Rule with the U.S. Department of Health and Human Services Office for Civil … [Read more...] about $800,000 HIPAA penalty for dumping medical records

Same-sex marriage ruling brings in new legal issues

July 1, 2013

Plus new emphasis on discrimination Though it applies only to states where same-sex marriage is legal, the recent Supreme Court ruling on gay marriage warrants attention from managers in all states. For those in Washington, DC, and the 13 states where gay marriage is recognized, there are new employment law requirements. For those in all the other states, the ruling calls for … [Read more...] about Same-sex marriage ruling brings in new legal issues

Health reform’s delay on the employer mandate raises lots of questions

July 1, 2013

There’s a new delay in health care reform. It’s a one-year postponement of what’s known as the employer mandate of the Affordable Care Act. That mandate says large employers, or those with 50 or more full-time employees, have to provide health insurance for their employees or pay a penalty. Originally, the requirement was supposed to take effect this coming January. Now the … [Read more...] about Health reform’s delay on the employer mandate raises lots of questions

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Why Every Office Manager Should Create Standard Operating Procedures (SOPs)

How to Create a Calm, Focused Environment in a Small Office

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Slips, Trips, and Falls in Healthcare: What You Can Do to Keep Your Medical Office Safe

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