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Managing the office

Model Policy: Jewelry and tattoos

March 20, 2015

Why you need this model policy: This model jewelry and tattoos policy establishes guidelines for staff wearing jewelry or displaying tattoos. How this model policy helps you: This policy recognizes the value of personal self expression and establishes parameters for when personal appearance enhanced by jewelry or tattoos exceeds appropriate and reasonable workplace … [Read more...] about Model Policy: Jewelry and tattoos

Staff and remote access: more than patient information is at risk

March 13, 2015

Mobile technology, arguably, allows for greater efficiency and better communication. But, for the manager of a medical office, it also creates challenges. Staff who work remotely, even occasionally, may inadvertently share confidential information via unsecure networks when using smartphones and tablets, as well as personal laptops and notebook computers. Patient … [Read more...] about Staff and remote access: more than patient information is at risk

How to choose the electronic medical records vendor that’s right for you

February 20, 2015

Choosing the right electronic medical records vendor for your practice can seem like an overwhelming task—and getting it right is crucial. Before any other considerations, you want to be sure than any vendor you are considering is HITECH certified for 2014, so that you can achieve meaningful use stages one and two. This will also ensure HIPAA compliance. Beyond that the options … [Read more...] about How to choose the electronic medical records vendor that’s right for you

How Google Glass is changing the medical profession

February 20, 2015

Imagine this scenario. A physician completes a medical examination and begins to give the patient detailed instructions for maintaining his health. However, the doctor senses the patient isn't absorbing the information. So the physician dons his special eyewear, which, with a push of a button, allows him to create a video that can immediately be emailed to the patient. When the … [Read more...] about How Google Glass is changing the medical profession

Money motivates EHR adoption

February 13, 2015

The Department of Health and Human Services' Office of the National Coordinator released a data brief in December addressing what motivates physicians to implement electronic health records (EHR) and the answer is … money. The data briefing reveals that financial incentives and reimbursement are currently the top reasons physicians decide to implement EHR. Physicians are … [Read more...] about Money motivates EHR adoption

The 8 best management tips from our readers

February 6, 2015

Managing the people with their problems and personalities is the most formidable part of a medical office manager's job. So here for our readers is a long list of ways to make the job easier. They come from the many consultants and managers MOM has talked with over the years. 1 Hiring the right people Interview tactics Before hiring a job applicant, look carefully at two … [Read more...] about The 8 best management tips from our readers

Government fines present real threat for medical practices

February 6, 2015

By Steve M. Cohen  bio I've been told I sometimes sound suspicious of government agencies. But consider this: Most state human rights commissions and the federal Equal Employment Opportunity Commission (EEOC) get some of their money to operate from the fines and penalties they issue against employers. Every week, state and federal organizations slap businesses … [Read more...] about Government fines present real threat for medical practices

Is your practice an OIG enforcement target in 2015?

January 30, 2015

The Office of Inspector General (OIG), which oversees Medicare and Medicaid enforcement, has issued its 2015 Work Plan highlighting the compliance risk areas that it will target in its review and enforcement efforts. You will see some familiar topics, which the OIG also included in last year's plan, such as chiropractic services, place of service reporting, physical therapy, … [Read more...] about Is your practice an OIG enforcement target in 2015?

8 work-saving email tips for busy office managers

January 30, 2015

Communicating via email saves time. Yes or no? If you're feeling overwhelmed by your inbox, your answer is likely to be no. The sheer volume makes it difficult to manage email which, despite the proliferation of other technologies such as social media and text messaging, continues to invade your electronic workspace daily. Today's office worker sends or receives an average … [Read more...] about 8 work-saving email tips for busy office managers

Medical coder salaries on the rise

January 30, 2015

Salaries for certified medical coding professionals increased an average of 8.4 percent in 2014, according to an annual salary survey conducted by AAPC, a leading training and credentialing association for healthcare business professionals. Certified medical coder salaries rose to an average of $50,775 annually. Other highlights from the 2014 survey include: … [Read more...] about Medical coder salaries on the rise

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