Demand for greater convenience will change the way patients schedule appointments in the near future. Approximately two-in-three patients (64 percent) are expected to book medical appointments online by the end of 2019, according to research conducted by Accenture, a global management consulting, technology services, and outsourcing company. "Just as consumers use online … [Read more...] about Patient self-scheduling offers advantages for busy medical practices
Managing the office
Why you should avoid hiring your clone
Hiring a new employee is a tedious task that every medical office manager faces. But what if, two months after hiring a new employee, you realize that you have simply hired yourself? At first this may not sound like a terrible decision but, by taking a step back and looking at what hiring yourself really means, you'll notice that every employee at the organization has the … [Read more...] about Why you should avoid hiring your clone
Coding tips for respiratory diseases
By Judy Monestime bio ICD-10-CM Chapter 10, "Diseases of the Respiratory System (J00–J99)," identifies codes for a wide variety of pulmonary conditions, ranging from acute upper respiratory infections, pneumonia, influenza, asthma, as well as diseases of the lower respiratory tract including chronic lung diseases and diseases acquired from exposure to external substances. … [Read more...] about Coding tips for respiratory diseases
CMS changes will bridge old and new models of chronic care management
New approach can mean substantial revenue increases for health care providers The prevalence of chronic conditions presents one of the greatest risks to the U.S in terms of population health and well-being. However, many serious conditions such as hypertension or hyperlipidemia can be successfully managed if the patient follows a clearly documented treatment plan. To that … [Read more...] about CMS changes will bridge old and new models of chronic care management
Children’s health care spending increases, focus changes
Spending on health care for children (ages 0-18) covered by employer-sponsored insurance (ESI) grew an annual average of 5.7 percent per year between 2010 and 2013, compared to 3.9 percent for the total population (ages 0-64) with ESI, finds a new report from the Health Care Cost Institute (HCCI). Per capita spending on children reached $2,574 in 2013, a $391 increase from … [Read more...] about Children’s health care spending increases, focus changes
The balance between kindness and good business: getting your patients to pay their bills
A 2014 survey conducted by the Medical Group Management Association (MGMA) finds that collecting balances due from patients is the seventh most "intense and applicable challenge" for the members surveyed. And no wonder. According to a 2014 survey by the Kaiser Family Foundation, the average yearly deductible in the United States has more than doubled in the last eight years, … [Read more...] about The balance between kindness and good business: getting your patients to pay their bills
Doctors say Affordable Care Act increasing costs
Even as a major U.S. Supreme Court ruling upholds the Affordable Care Act (ACA), a recent survey of American physicians finds doctors believe it is driving up the cost of healthcare. Sixty-one percent of physicians report an increase in overhead costs for items such as electronic medical records and administrative costs to comply with the ACA. And physicians report it is … [Read more...] about Doctors say Affordable Care Act increasing costs
How to get paid for filling out patient forms
To charge or not to charge? Medical offices don't value their time as much as they ought, according to the office manager for a family practice in Pennsylvania. And one area that's woefully undervalued is the time spent filling out patient forms for things such as disability verification and the Family and Medical Leave Act (FMLA). That's time consuming for both doctors and … [Read more...] about How to get paid for filling out patient forms
Being mean and being effective are not the same thing
By Steve M. Cohen bio The New York Times had a great article June 19, 2015, "No Time to Be Nice at Work." Author Christine Porath is on target regarding several significant concerns that are especially relevant today. One of the first things that struck me was her points that incivility has been growing, and that it definitely has costs. Porath joins others in … [Read more...] about Being mean and being effective are not the same thing
Telemedicine: staying current amid ongoing changes
The American Telemedicine Association (ATA) defines telemedicine, also known as telehealth, as the remote delivery of healthcare services and clinical information using telecommunications technology. This includes a wide array of clinical services using Internet, wireless, satellite, and telephone media. Although telemedicine is often associated with remote consultations, … [Read more...] about Telemedicine: staying current amid ongoing changes