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Managing the office

Study of 20 years of employee benefits trends finds important changes

July 14, 2016

Over the past 20 years, employers have increased and decreased benefits strategically in response to the needs of the workplace and employees, as well as to economic and technological changes. And some of these changes have been significant. So finds "2016 Employee Benefits: Looking Back at 20 Years of Employee Benefits Offerings in the U.S.," a recently released report from … [Read more...] about Study of 20 years of employee benefits trends finds important changes

Avoid these 5 deadly personality traits when hiring staff

July 8, 2016

Just as important as being able to do the work and being willing to do the work is having a personality that fits the job. Five traits can spell disaster in medical office staffing. Those five traits can cause severe friction within the staff. They can stymie the work. And they can undermine the manager. Here's a definition of each plus the detection questions to ask and … [Read more...] about Avoid these 5 deadly personality traits when hiring staff

Can’t they just get along?

July 1, 2016

By Lynne Curry  bio We think personality clashes are inevitable. But are they? After 36 years spent unraveling people dynamics in the workplace, I've learned that while we give lip service to the idea others do things differently than us, we continue to hope that if they would instead do things the right way, our way, everything would run smoother. It helps to realize … [Read more...] about Can’t they just get along?

Are you stifling your staff’s enthusiasm?

July 1, 2016

Many articles have been written about motivating staff. Medical Office Manager has published many of these, which are usually how-to articles, aimed at increasing productivity. These pieces often share tried-and-true ways to engage employees more fully. Sometimes rewards and recognition are the hooks for motivation and greater engagement. Such techniques work, and can … [Read more...] about Are you stifling your staff’s enthusiasm?

Starting salaries for physicians spiking, according to study

July 1, 2016

Starting salaries for both primary care and specialist physicians increased significantly in the last 12 months, according to a new report, reflecting a rising demand for physicians and a growing physician shortage. Prepared by Merritt Hawkins, the nation's largest physician search and consulting firm and a company of AMN Healthcare, (NYSE: AHS), a leader in health care … [Read more...] about Starting salaries for physicians spiking, according to study

Industry challenged to create more patient-friendly medical billing

June 24, 2016

Furthering the goals of focusing on patients, coordinate health care delivery, and making health information more accessible, the U.S. Department of Health and Human Services (HHS) has launched a new challenge for all stakeholders in health care—designing a better medical bill that is easier for patients to understand. The HHS press release regarding the challenge notes … [Read more...] about Industry challenged to create more patient-friendly medical billing

Use contract employees and temporary workers to solve difficult staffing issues

June 24, 2016

If your medical practice is like most, it's difficult to make a case for adding full-time office staff. And it's no wonder. The benefits associated with a full-time employee in the health care industry — including Social Security, 401k/403b contribution, disability insurance, health insurance, pension plan, and paid time off — add approximately 40 percent to an employee's … [Read more...] about Use contract employees and temporary workers to solve difficult staffing issues

Go nuclear: gain critical mass for your office

June 17, 2016

By Steve M. Cohen  bio Nuclear reactions are a big deal, and in a sense you can gain some of that power in your office with a little planning. In case physics wasn't your favorite course, nuclear reactions involve what is called "critical mass," the presence of enough fissionable material to creation a reaction. If you can create critical mass, then things start to … [Read more...] about Go nuclear: gain critical mass for your office

Incorrect medical coding corrupts the core data used by health care facilities, has negative consequences throughout health care industry

June 17, 2016

Guaranteeing accurate, consistent medical codes and patient histories is one of the major challenges for providers and payers today. Medical codes are the starting point for understanding quality of care and making necessary improvements. "Medical codes are the core data used in every aspect of modern health care—every provider, payer, and facility relies on them," says … [Read more...] about Incorrect medical coding corrupts the core data used by health care facilities, has negative consequences throughout health care industry

Less than half of U.S. workers believe their employer supports a healthy lifestyle

June 17, 2016

Despite the prevalence of workplace wellness efforts, only one-third of American workers say they regularly participate in the health promotion programs provided by their employer, according to a new survey by the American Psychological Association (APA), the largest scientific and professional organization representing psychology in the United States. Additionally, less than … [Read more...] about Less than half of U.S. workers believe their employer supports a healthy lifestyle

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Why Every Office Manager Should Create Standard Operating Procedures (SOPs)

How to Create a Calm, Focused Environment in a Small Office

Do I Fire A Staffer Who Doesn’t Deserve It?

Slips, Trips, and Falls in Healthcare: What You Can Do to Keep Your Medical Office Safe

Offering AI Upskilling as a Job Benefit: A Smart Move for Office Managers

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Do I Fire A Staffer Who Doesn’t Deserve It?

Elevating Your Practice: The Power of Continuing Education for Medical Office Managers

Reconnecting with Purpose: How to Invite Someone from the Past into Your Career Network

What to Do If You’re the One Who’s Always Late

How to Make Yourself More Valuable to Your Medical Practice

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