Harris Poll recently surveyed more than 1,000 U.S. adults ages 18+ to gauge consumers' attitudes toward the healthcare industry. The results are somewhat disheartening. "We are in the midst of a healthcare maelstrom," said Wendy Salomon, vice president of reputation management and public affairs at Nielsen. "Consumers see no safe port, no place where their interests are truly … [Read more...] about Putting patients over profits: Who do consumers see as champions of the healthcare industry?
Managing the office
Notice from CMS: Attest to 2016 Program Requirements by February 28
The Centers for Medicare & Medicaid Services Registration and Attestation System is now open. Providers participating in the Medicare EHR Incentive Program must attest to the 2016 program requirements by February 28, 2017 at 11:59 p.m. ET in order to avoid a 2018 payment adjustment. The EHR reporting period was any continuous 90 days between January 1 and December 31, … [Read more...] about Notice from CMS: Attest to 2016 Program Requirements by February 28
4 steps to preventing medical claim denials
By Ricki Ransom bio It's no secret that the relationship between health care providers and insurance companies is complicated. Healthcare providers are spending a significant amount of time and energy with patients just to find out that an insurance company will fight them on paying for the services provided. Preventing claim denials helps ease the complications … [Read more...] about 4 steps to preventing medical claim denials
Don’t let another practice steal your staff
By Dr. Steve M. Cohen The old saying that "the grass is always greener" is actually a fairly accurate description of one aspect of human nature. And this trait almost certainly applies to members of your office. As other organizations grow and the need for professional staff increases, openings will be filled by stealing the best from offices. It's frustrating, but it's … [Read more...] about Don’t let another practice steal your staff
Are your employees resolving to leave you in 2017?
A new year means new beginnings, new opportunities, new resolutions, and for some workers, a new job. According to a new CareerBuilder survey, more than one in five workers (22 percent) are planning to change jobs in 2017, similar to last year (21 percent). Among younger workers, the numbers are even higher. More than a third of workers ages 18 to 34 (35 percent) expect to … [Read more...] about Are your employees resolving to leave you in 2017?
A surprising downside to merit-based promotions
A new study finds that the age gap between older workers and younger supervisors is linked to the frequency of emotions such as "anger, fear, and disgust" among older subordinates, and that more frequent negative emotions of this type are associated with lower company performance in areas such as financial results, growth, efficiency, and return on assets. This is in part due … [Read more...] about A surprising downside to merit-based promotions
22 questions a manager should ask before firing an employee
By Lynne Curry bio The final revenge of the fired employee: The manager makes an unwitting but critical mistake that unravels the firing decision or results in a painful payout to the employee. If you'd like to fire an employee without backfire, you need to consider good faith and just cause, then ask yourself twenty-two questions. Good faith Courts in … [Read more...] about 22 questions a manager should ask before firing an employee
By following strict procedures, New York office has ‘a stellar year’
A three-physician New York City surgery practice had a stellar year. It attributes its success to the fact that everybody follows strict and detailed procedures. Procedures produce efficiency, says Veronica L. Mogerman, administrator at Manhattan Surgical Associates. And efficiency means the office operates at top capacity and staff give patients top quality service, which … [Read more...] about By following strict procedures, New York office has ‘a stellar year’
Over 168,000 healthcare workers use illicit drugs, warns Novus Medical Detox Center
A new study out of Australia revealed that, on average, 37 healthcare professionals die each year from drug overdoses. Meanwhile, U.S. government surveys found that more than 168,000 healthcare and social assistance workers engage in illicit drug use each year. Between 2003 and 2013, Australian coroners documented 404 drug-related fatalities among healthcare professionals, … [Read more...] about Over 168,000 healthcare workers use illicit drugs, warns Novus Medical Detox Center
Answering your questions about MACRA
Understanding the Medicare Access and CHIP Reauthorization Act of 2015 (MACRA) is vital because it changes how Medicare pays physicians for services as well as care delivery. It moves away from fee for service to value-based care. Not understanding the new policies, passed on October 14, 2016, will result in a penalty of negative 4 percentage! Those who work in the healthcare … [Read more...] about Answering your questions about MACRA