Medical Office Manager

Managing the office

Most outrageous employee excuses for being late

Are any of your staff members chronically late for work? If so, they're not alone. According to a new CareerBuilder survey, when asked how often they come in late to work, more than 1 in 4 workers (29 percent) admitted they do it at least once a month—up from 25 percent last year—and 16 percent say it's a weekly occurrence for them—up 3 percentage points since last year. More … [Read more...] about Most outrageous employee excuses for being late

Just days into the New Year and already 2 HIPAA fines

By Danika Brinda  bio Well, HIPAA enforcement in 2017 is getting off to an active start. While 2016 saw a record year with 13 HIPAA Enforcement fines amounting to $23.5 million, the OCR has already published two HIPAA Enforcement fines amounting to $2.7 million just 19 days into the New Year. It is safe to assume that we are going to see another active year with … [Read more...] about Just days into the New Year and already 2 HIPAA fines

Don’t know what MACRA will require of your practice? You’re not alone

According to a recent survey conducted by Kareo, a provider of clinical and business management software for independent medical practices, 84% of independent physicians and staff aren't sure what MACRA's Quality Payment Program (QPP) will require of their practice. Despite this uncertainty, most of these same physicians expect to participate in it to the best of their … [Read more...] about Don’t know what MACRA will require of your practice? You’re not alone

Putting patients over profits: Who do consumers see as champions of the healthcare industry?

Harris Poll recently surveyed more than 1,000 U.S. adults ages 18+ to gauge consumers' attitudes toward the healthcare industry. The results are somewhat disheartening. "We are in the midst of a healthcare maelstrom," said Wendy Salomon, vice president of reputation management and public affairs at Nielsen. "Consumers see no safe port, no place where their interests are truly … [Read more...] about Putting patients over profits: Who do consumers see as champions of the healthcare industry?

Notice from CMS: Attest to 2016 Program Requirements by February 28

The Centers for Medicare & Medicaid Services Registration and Attestation System is now open. Providers participating in the Medicare EHR Incentive Program must attest to the 2016 program requirements by February 28, 2017 at 11:59 p.m. ET in order to avoid a 2018 payment adjustment. The EHR reporting period was any continuous 90 days between January 1 and December 31, … [Read more...] about Notice from CMS: Attest to 2016 Program Requirements by February 28

Don’t let another practice steal your staff

By Dr. Steve M. Cohen The old saying that "the grass is always greener" is actually a fairly accurate description of one aspect of human nature. And this trait almost certainly applies to members of your office. As other organizations grow and the need for professional staff increases, openings will be filled by stealing the best from offices. It's frustrating, but it's … [Read more...] about Don’t let another practice steal your staff

Are your employees resolving to leave you in 2017?

A new year means new beginnings, new opportunities, new resolutions, and for some workers, a new job. According to a new CareerBuilder survey, more than one in five workers (22 percent) are planning to change jobs in 2017, similar to last year (21 percent). Among younger workers, the numbers are even higher. More than a third of workers ages 18 to 34 (35 percent) expect to … [Read more...] about Are your employees resolving to leave you in 2017?

A surprising downside to merit-based promotions

A new study finds that the age gap between older workers and younger supervisors is linked to the frequency of emotions such as "anger, fear, and disgust" among older subordinates, and that more frequent negative emotions of this type are associated with lower company performance in areas such as financial results, growth, efficiency, and return on assets. This is in part due … [Read more...] about A surprising downside to merit-based promotions

22 questions a manager should ask before firing an employee

By Lynne Curry  bio The final revenge of the fired employee: The manager makes an unwitting but critical mistake that unravels the firing decision or results in a painful payout to the employee. If you'd like to fire an employee without backfire, you need to consider good faith and just cause, then ask yourself twenty-two questions. Good faith Courts in … [Read more...] about 22 questions a manager should ask before firing an employee