According to a 2016 Advisory Board report, more than 50 percent of all physicians report symptoms of burnout, and an equal 50 percent of nurses report feeling emotionally exhausted. Burnout is associated with lower patient experience scores and lower physician levels of empathy, according to a 2014 Annals of Family Medicine study. In addition, burnout leads to greater … [Read more...] about How Mission Health fought back against burnout
Managing the office
How to spot the employees about to quit and how to change their minds
A new study, Why Do Workers Quit?, conducted by Glassdoor Economic Research, finds employees that stagnate in a job too long are more likely to leave their employers rather than move to a new role within the company. The economic research arm of Glassdoor looked at more than 5,000 job transitions¹ from resumes submitted to the site and combined that data with company … [Read more...] about How to spot the employees about to quit and how to change their minds
For a Colorado clinic, telecommuting fills the gap in long-term absences
A large Colorado clinic has started allowing staff to work from home. But unlike most employers, it doesn't view telecommuting as a way to reduce overhead. Instead, the clinic uses it to accommodate staffers who would otherwise have to take extended time off. And it's picky about who can take advantage of it. The clinic introduced telecommuting after one staffer's child became … [Read more...] about For a Colorado clinic, telecommuting fills the gap in long-term absences
PTO rollover: Is it required?
By Paul Edwards bio What does your practice do about unused PTO from last year? Doctors and office managers often ask us questions like this: "My employees want to know if I will roll over or pay out unused PTO from last year. Am I legally obligated to do this?" This question is more complex than it sounds! First, this issue depends heavily on state laws, as federal … [Read more...] about PTO rollover: Is it required?
Five things medical offices need to know about the Trump travel ban
We'll leave it to others to argue whether it's legal, moral, or wise. What we can tell you is that President Trump issued an Executive Order Jan. 27, 2017, establishing a travel ban that can affect healthcare providers. Litigation has resulted in a temporary reprieve from the ban issued on Feb. 3. However, it's a good idea to understand what is at stake and how the ban—if it … [Read more...] about Five things medical offices need to know about the Trump travel ban
Who’s the most prepared for the future? Survey results may surprise you
When it comes to preparing for the future, Millennial small-business owners are seemingly the most concerned generation in recent history. They are more likely than Gen X or Baby Boomers to have plans for natural disasters, retirement benefits, cyberattacks, and even business succession. Those Millennial generation facts stem from Nationwide's second annual Small Business … [Read more...] about Who’s the most prepared for the future? Survey results may surprise you
CMS extends 2016 PQRS EHR submission deadline
CMS is extending the submission deadline for 2016 Quality Reporting Document Architecture (QRDA) data submission for the Electronic Health Record (HER) reporting mechanism. Individual eligible professionals (EPs), physician quality reporting system (PQRS) group practices, qualified clinical data registries (QCDRs), and qualified EHR data submission vendors (DSVs) now have … [Read more...] about CMS extends 2016 PQRS EHR submission deadline
Supervising and surviving virtual teams
By Lynne Curry bio As a manager, how can I supervise employees at remote locations—particularly when I never see them? If I work remotely, how do I make sure I stay on my supervisor's radar for promotional opportunities? Which employees thrive in virtual team situations? If you manage a virtual team If you manage employees you never meet face-to-face, you may feel … [Read more...] about Supervising and surviving virtual teams
Six key questions arising from the Trump/ACA executive order
Milliman, Inc., a global consulting and actuarial firm, has compiled six questions for consideration by healthcare stakeholders about the Trump Administration's recent executive order, which gives a sweeping command to the leaders of the new administration to unwind certain aspects of the Patient Protection and Affordable Care Act (ACA)—especially those components deemed … [Read more...] about Six key questions arising from the Trump/ACA executive order
Anxious millennials seek stability and opportunity to make a difference
Want to retain your millennial staff members? Offer them stability and the chance to contribute to a good cause. A turbulent 2016—punctuated by terror attacks in Europe, Brexit, and a contentious US presidential election—appears to have rattled millennials' confidence, according to Deloitte's sixth annual Millennial Survey. They indicate they're less likely to leave the … [Read more...] about Anxious millennials seek stability and opportunity to make a difference