By Jeremy Gilman bio It is a question practice managers ask themselves daily: ‘How can I accomplish more tasks using the same—or even fewer—resources?’ Times are tough. For many providers, increased access to healthcare care under the Affordable Care Act has translated to increased patient volume, and not every practice is equipped to handle the demands. Couple this with … [Read more...] about 7 free or low-cost ways to increase practice efficiency
Managing the office
Updating protocols for rep engagement and communication
By Jeremy Gilman bio We have heard from many practices how difficult it is to stay on top of the ever-evolving guidelines and best practices for how to provide excellent patient care in a pandemic. Here are some patterns we’ve seen emerge within our community of thousands of medical practices: 1. Vendor/rep-specific protocols: As your practice continues to monitor the risk of … [Read more...] about Updating protocols for rep engagement and communication
Doctors & nurses eager to get back to work despite COVID-19 anxieties
Layoffs and furloughs are a new thing for many medical professionals who’ve come to expect stability in their employment. So, it’s not surprising that a new survey suggests that medical professionals are eager to end lockdowns and get back to work; but like workers in so many other industries, the prospect of going back to work while COVID-19 remains at large is tinged with … [Read more...] about Doctors & nurses eager to get back to work despite COVID-19 anxieties
Tool: COVID-19 Vendor/Rep Visitation Protocol Update
Sample Vendor/Rep Policy Update. … [Read more...] about Tool: COVID-19 Vendor/Rep Visitation Protocol Update
Nearly 3 in 4 Physicians Say They Can’t Provide Easy & Rapid COVID-19 Testing
Development of new lab tests to detect the SARS-CoV-2 virus that causes COVID-19 coronavirus has been faster and more prolific than anybody could dare expect for a pathogen that was unknown just a few months ago. But it still may not be enough to satisfy the urgent demand for COVID-19 testing—at least not yet. That’s the depressing conclusion of a new survey from Harvard … [Read more...] about Nearly 3 in 4 Physicians Say They Can’t Provide Easy & Rapid COVID-19 Testing
Before you let your employees work remote
By Paul Edwards bio In light of growing concerns surrounding coronavirus, many businesses are wondering if they will be faced with a decision to send employees home and/or close their doors for a period of time. One popular idea to address these concerns is to offer remote work (or ‘telework’) options. If you don’t regularly have remote workers, this may not be something … [Read more...] about Before you let your employees work remote
Practical guidance for medical office employers handling coronavirus
By Paul Edwards bio We know there is a lot of information (and misinformation) out there about the coronavirus (COVID-19) and how to handle it in the workplace. Our goal is to provide you with guidance on how to handle this as an employer—practical solutions for the impact the coronavirus may have on your business. If an employee is sick, can I send him/her home? If an … [Read more...] about Practical guidance for medical office employers handling coronavirus
4 steps prepare your medical office for coronavirus disease
The true impact of a COVID-19 outbreak in a U.S. community cannot be predicted. However, all healthcare facilities can take steps now to prepare for such an outbreak and protect both their patients and staff. 1 Be prepared: Stay informed about the local COVID-19 situation. Know where to turn for reliable, up-to-date information in your local community. Monitor the CDC … [Read more...] about 4 steps prepare your medical office for coronavirus disease
Five reasons you need an employee handbook
By Julie Ellison bio For many employers, the idea of creating an Employee Handbook is overwhelming. But the importance of having one should outweigh that hesitancy given the peace of mind it can provide you while you are busy running your law firm or business. An Employee Handbook is your roadmap for what your employees can expect from you and what you expect from your … [Read more...] about Five reasons you need an employee handbook
Prevent losing your patients by focusing on these 4 areas
By Nick Hernandez bio The changes to the healthcare industry are increasingly focused on addressing patients as consumers. Such a change means that providers must, of course, emphasize quality and work toward price transparency, but they must also seek to determine what patients desire most. It is this last effort that is transforming the healthcare sector more like businesses … [Read more...] about Prevent losing your patients by focusing on these 4 areas