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Managing patients

The growing importance of value-based care during COVID-19

May 7, 2021

Lisa A. Eramo bio Quality over quantity. It’s the fundamental concept behind value-based care (VBC). Providers are paid for rendering care that improves outcomes and lowers costs. During COVID-19, VBC is critical, and in many ways, the transition couldn’t have emerged at a better time. Here are five reasons why: Skyrocketing healthcare costs Healthcare costs have … [Read more...] about The growing importance of value-based care during COVID-19

Putting patients first is the best way of enhancing the doctor-patient relationship

March 28, 2021

By Dr. Neil Baum bio There is nothing in my practice of medicine that equals the joy of focusing on my patients and making every effort to ensure each encounter fosters a positive experience. Well, maybe one thing: positive outcomes. In my experience, the patients with whom I’ve developed close and trusting relationships seem to be better at following treatment plans, which … [Read more...] about Putting patients first is the best way of enhancing the doctor-patient relationship

What do I say to patients who ask about my team’s vaccination status?

February 21, 2021

By Paul Edwards bio As vaccinations continue to be distributed to more and more members of the American workforce, one of the recurring questions we are getting concerns how to respond to patients who ask about whether or not your team has been vaccinated. Patients might pose this question over the phone before their scheduled appointment, or might ask it to one of your … [Read more...] about What do I say to patients who ask about my team’s vaccination status?

Google search interest in “telehealth” spikes 317% because of pandemic

February 17, 2021

The coronavirus pandemic has brought a world of change, some of which might be permanent. Will we ever again pack concerts with close to 100,000 people or jam into subways like sardines? Will mask-wearing and social-distancing carry on long after the pandemic has ended? Has online shopping delivered the final nail in the coffin for brick-and-mortar shopping? Will traditional … [Read more...] about Google search interest in “telehealth” spikes 317% because of pandemic

Model waiver of COVID-19 infection liability sign to post at your medical office

January 10, 2021

As long as COVID-19 remains a threat, you run the risk of being sued by clients, vendors, guests and other visitors (“visitors”) who claim they contracted the virus at your office facility as a result of your inadequate safety measures. One way to limit liability is by conspicuously posting a sign at the entry of your facility indicating visitors’ agreement to waive their … [Read more...] about Model waiver of COVID-19 infection liability sign to post at your medical office

Warn your patients not to fall for COVID-19 scams

December 7, 2020

Pharma companies, diagnostics manufacturers, labs and other parts of the healthcare industry have done a commendable job in pivoting in response to the current public health crisis. Sadly, it seems that you can say the very same thing can also be said about the scammers. On Nov. 23, the OIG issued a new alert warning the public about fraud schemes related to COVID-19. The face … [Read more...] about Warn your patients not to fall for COVID-19 scams

5 strategies to keep high-risk populations safe during disasters

October 24, 2020

 By Margarita Gil & Racquel Arden  The rapid spread of COVID-19 put healthcare institutions around the country on high alert, with special emphasis placed on those Americans deemed to be most vulnerable or with pre-existing conditions. But what happens when your entire hospital is filled with patients who fit that criteria? Such was the challenge faced at Totally Kids … [Read more...] about 5 strategies to keep high-risk populations safe during disasters

Five ways to boost practice efficiency on a shoestring budget

June 10, 2020

By Karen Mattocks bio It is every manager’s mantra: ‘Do more with the same number of staff.’ Translation? See more patients. Submit more claims. Generate more revenue—all while providing high-quality, low-cost care. How do successful managers accomplish this? They remove the organizational-level barriers that drain productivity, says Michael Mankins, co-author of Time, Talent, … [Read more...] about Five ways to boost practice efficiency on a shoestring budget

Contain costs by addressing financial barriers to medication adherence

June 9, 2020

By Shirley Titus  bio It is an unfortunate reality: Rising prescription drug costs force many patients to skip doses or even forgo potentially life-saving medications. High-cost drugs are continually in the spotlight, most recently with the Department of Health and Human Services’ (HHS) announcement that drug manufacturers will soon be required to include list prices in … [Read more...] about Contain costs by addressing financial barriers to medication adherence

Nearly 3 in 4 Physicians Say They Can’t Provide Easy & Rapid COVID-19 Testing

April 27, 2020

Development of new lab tests to detect the SARS-CoV-2 virus that causes COVID-19 coronavirus has been faster and more prolific than anybody could dare expect for a pathogen that was unknown just a few months ago. But it still may not be enough to satisfy the urgent demand for COVID-19 testing—at least not yet. That’s the depressing conclusion of a new survey from Harvard … [Read more...] about Nearly 3 in 4 Physicians Say They Can’t Provide Easy & Rapid COVID-19 Testing

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