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YOUR CAREER

Cultivate these 7 habits for success

As an office manager, you are responsible for the efficient operation of your workplace. Your role requires you to balance multiple tasks, manage diverse teams, and keep things organized. To become a highly effective office manager, you can take inspiration from Stephen Covey’s timeless book, “The 7 Habits of Highly Effective People.” Here are some tips based on Covey’s teachings to help you excel in your role: Be Proactive—Being proactive means taking charge of your actions and outcomes. As an office manager, you have the power to influence how your workplace functions. You can start by identifying the key challenges and opportunities in your workplace and taking proactive steps to address them. For instance, if you notice that communication is a problem, you can set up regular team meetings, implement… . . . read more.

3 steps to success for a new medical office manager

Dear Medical Office Manager: I’ve just been promoted to manager of a medical office. What should I do now to ensure success? Congratulations on your promotion! Here are three steps you can take to ensure success in your new role as a medical office manager: Get to know your team: Take the time to meet and build relationships with your staff. This will help you understand their strengths, weaknesses, and how they operate. Have one-on-one meetings: Schedule one-on-one meetings with each member of your team. This is a great opportunity to get to know them on a personal level, learn about their goals, and discuss any concerns they may have. Shadow your team: Spend time shadowing your team members as they perform their duties. This will give you a firsthand… . . . read more.

MANAGING STAFF

Is it time to take the office team out to lunch?

You might be considering a team lunch for your office staff to celebrate a milestone or to announce upcoming changes. Hosting a business lunch in a restaurant can be a fantastic way to create a professional and enjoyable setting for discussing business matters. Here are some steps to consider when planning a team lunch in a restaurant: Choose the right restaurant: Select a restaurant that is appropriate for the occasion and consider the atmosphere, food, drinks, and location of the restaurant. Ensure that the restaurant can accommodate your team size and dietary requirements. Make a reservation: Reserve the restaurant in advance to ensure that you have a table available, particularly if you are hosting a large group or if the restaurant is popular. This will prevent any delays or disruptions…. . . . read more.

LEADERSHIP

Embrace on-job learning and listen to employees for more resilient teams

Leaders who encourage their employees to learn on the job and speak up with ideas and suggestions for change have teams that are more effective and resilient in the face of unexpected situations, according to new research from Rice University and the University of Windsor. “A Resource Model of Team Resilience Capacity and Learning” will appear in a special issue of Group & Organization Management. Authors Kyle Brykman, an assistant professor at the Odette School of Business at the University of Windsor, and Danielle King, an assistant professor of psychological sciences at Rice, studied what makes employees more resilient and fosters learning in the workplace. The researchers specifically examined the interactions of 48 teams from five technology startups. “Understanding what organizations can do to help employees become more resilient is the focus… . . . read more.

Leadership

Is the problem you?

By Lynne Curry The manager called me, completely frustrated with his team. He told me his employees were negative; blamed each other for problems; didn’t communicate with him or take accountability and didn’t buy-in to important initiatives. He asked me to talk with his key employees and tell me how to fix them. When I met with him afterwards, I asked, “How honest do you want me to be?” His eyes widened in alarm and he said, “Honest, I guess.” “The main problem on your team isn’t your employees. It’s you.” Here’s what I told him. If you’re the team’s leader, it’s on you As the leader, you set the tone. If as a leader, you focus on “who was responsible for what went wrong?” with pointed “why did this… . . . read more.

BLOG

“What’s it really like around here?”

By Lynne Curry  bio
You feel it the moment you enter the organization. Ask the employees “What’s it like around here?” and they confirm…


. . . read more

BLOG

5 things leaders can learn from stand-up comedians

By Andrew Tarvin  bio
As you can imagine, stand-up comedy can make you a better presenter. After all, it’s one of the hardest forms of public speaking…


. . . read more

YOUR CAREER

4 ways you are apologizing wrong

By Stacey Hanke  bio
Apologies are something we love to receive and hate to give. And especially as a leader, they are tough. They require a great deal of…


. . . read more

GENDER DISCRIMINATION

Study finds alarming ambivalence about gender discrimination in the workplace, despite evidence that compensation inequality and harassment exist

Randstad US has released results of a survey examining American workers’ feelings and experiences related to gender equality in the workplace…


. . . read more

GENDER DIVERSITY

Gender diversity at US Health Care companies: A prescription for progress

Three out of every four employees at US health care companies are women, far more than in most other industries, yet women are still scarce in the industry’s leadership ranks, according to…


. . . read more


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