In today’s healthcare landscape, simply offering quality care isn’t enough to guarantee patient loyalty or steady growth. With urgent care centers on every corner and a flood of online providers vying for attention, your medical office needs to stand out in more ways than one. The good news? You don’t need a celebrity doctor or a million-dollar marketing budget to rise above … [Read more...] about Stand Out or Blend In? How to Make Your Medical Office the First Choice
Increasing profits
Preparing Your Medical Practice for Sale
Selling a medical practice is a significant decision, and for many medical office managers, it can be a daunting task. Whether it’s because the physician is retiring, seeking a new career direction, or another reason, preparing the practice for sale requires careful planning and execution. As an office manager, your role is critical in ensuring the practice is in good shape, … [Read more...] about Preparing Your Medical Practice for Sale
Cheat Sheet for the Manager of a Small Medical Office
Managing a small medical office means juggling a wide range of responsibilities, from keeping daily operations running smoothly to staying on top of billing, compliance, and patient satisfaction. This cheat sheet is designed to help you stay organized, prioritize your workload, and make sure nothing falls through the cracks. Whether you're opening the office for the day or … [Read more...] about Cheat Sheet for the Manager of a Small Medical Office
Running a Small Medical Office Without Running Yourself Ragged
When you manage a very small medical office—maybe just you and one or two others—you're not just overseeing the work. You're right there in the trenches: answering phones, checking in patients, billing insurance, fixing the printer, and handling HR tasks when needed. It's a lot. The trick to thriving is learning how to switch hats efficiently. Start with a Clear … [Read more...] about Running a Small Medical Office Without Running Yourself Ragged
5 quick ways to make your waiting room more welcoming
A full office makeover may not be possible, but every medical practice can make improvements to its patient waiting room. 1 Keep it clean All places of business should be clean, but arguably none more than a medical practice waiting room as it speaks to the quality of care. Take a look around. Are the windows and doors clean? Is there dust on the tables? Does the … [Read more...] about 5 quick ways to make your waiting room more welcoming
Patient Experience Checklist
Here's a Patient Experience Checklist tailored for a medical office manager to ensure a positive patient experience: Welcoming Patients Greet patients promptly and courteously as they arrive. Ensure front desk staff maintains a friendly and professional demeanor. Provide any necessary forms or information efficiently. Waiting Area Management Confirm … [Read more...] about Patient Experience Checklist
Strategies to stay on top of insurance denials and appeals
Denials from insurance companies can be frustrating and costly for both your practice and patients. However, a well-organized approach to handling denials and appeals can significantly impact your revenue and patient satisfaction. In this article, we will provide you with valuable advice on managing denials and appeals effectively. Understanding Denials Before delving into … [Read more...] about Strategies to stay on top of insurance denials and appeals
Benefits of telehealth and how to integrate it into your practice
You're always looking for ways to improve patient care and streamline operations. One game-changer is telehealth, which offers benefits for both your patients and your clinical and office team. First off, telehealth is incredibly convenient. Patients love it because they can have appointments without leaving the comfort of their homes. This is especially great for those with … [Read more...] about Benefits of telehealth and how to integrate it into your practice
Managing the money for your medical office
Effective financial management ensures that your office runs smoothly, remains compliant, and continues to provide high-quality care to patients. Here are some essential financial management tips to help you stay on top of your practice’s finances: 1. Create a Detailed Budget A well-crafted budget is the foundation of sound financial management. Start by outlining all … [Read more...] about Managing the money for your medical office
How to negotiate the best possible purchasing agreements
Smart purchasing decisions help a medical practice run more efficiently, improve the practice's bottom line, and make your job easier. But what should you include in purchasing contracts and lease agreements? As important, how do you negotiate the best possible deal for the practice? Determining requirements Before you solicit bids or attempt to negotiate a contract, … [Read more...] about How to negotiate the best possible purchasing agreements