By Lynne Curry Question: An email with the subject line “good news” arrived in my inbox from my supervisor this morning. The good news I hoped for flashed across my mind as I imagined him saying he was moving to another state, and I’d be getting a new supervisor. He didn’t like me, and I didn’t like him. Instead, he told me I was being offered a promotion. He didn’t look … [Read more...] about Should I take a ‘dry’ promotion (without a raise)?
Hiring
Creating an inclusive and safe space for the LGBTQ+ community in a medical office
As a medical office manager, you play a pivotal role in ensuring that your healthcare facility is a safe and welcoming space for all individuals. It is important to prioritize inclusivity, especially for members of the LGBTQ+ community, including staff, patients, their families, vendors, and visitors. By establishing a safe space, you not only provide quality healthcare but … [Read more...] about Creating an inclusive and safe space for the LGBTQ+ community in a medical office
Non-compete agreements and deceiving your employer
By Lynne Curry Question: I was so stoked when the premier firm in my area of professional services hired me that I did something I’ve wanted to do for a long time. I told my former manager what I thought of her. She ordered me to leave her company immediately. No problem, I had a new job to go to. I also had my entire future mapped out. I’d work for my new employer for a … [Read more...] about Non-compete agreements and deceiving your employer
Model Policy: Office Temperature
The purpose of this model policy is to ensure a comfortable and healthy work environment for all staff and patients by maintaining appropriate temperature settings in the medical office. … [Read more...] about Model Policy: Office Temperature
“You’re not hired:” Leaving job candidates hanging can hurt your reputation
When companies engage with job candidates, a new survey reveals the importance of following up—even if they opt not to hire them. The Conference Board survey found that 18 percent of candidates who didn’t hear back from a company after an interview took a negative action against the company. That includes declining to recommend it to others or leaving a negative review. And … [Read more...] about “You’re not hired:” Leaving job candidates hanging can hurt your reputation
Why and how to find translators for your patients
In today's diverse world, it's essential for healthcare providers to be able to communicate effectively with patients of all backgrounds. Sometimes this task falls to families, friends or supporters of a patient. These helpers are not always available or able to help. This is where medical translators come in. In this article, we'll explore why your medical office might need … [Read more...] about Why and how to find translators for your patients
5 ways to improve your job search
It doesn’t hurt to have a plan in case you find yourself looking for a new job. Although the demand for skilled talent remains strong, professionals need to be increasingly strategic and intentional when making career moves, says David King, a senior managing director with Robert Half, a global talent solutions and business consulting firm. “Workers should make a point of … [Read more...] about 5 ways to improve your job search
Employees who ask to be fired: A new trend to obtain a strategic advantage
By Lynne Curry At first, you think you’re imagining things. Your employee, “Kevin,” seems to want you to fire him. It started with Kevin not showing up for two critical team meetings in a row. When you sent him a text asking, “what happened” after the first, he responded, “It wasn’t on my radar.” You sent him an individual meeting request to ask him about this, but he was a … [Read more...] about Employees who ask to be fired: A new trend to obtain a strategic advantage
College…no longer the golden ticket for employers or employees
By Lynne Curry College was once the “golden ticket” to the American Dream of greater job security and higher lifetime wages. In the last decade, however, college enrollments have declined. According to a recent Harris poll, 51% of U.S. adults report that skyrocketing college costs have decreased their ability to pursue a post-high school education.1 Although 62% of U.S. … [Read more...] about College…no longer the golden ticket for employers or employees
Staff continuing education: Must you or should you pay for it?
By Paul Edwards I’m looking to hire a new employee and they asked me about my policy on paying for employee CE. I normally don’t pay for employee CE but it sounds important to this potential new employee. What is the best way to handle this? Many individuals working in healthcare fields have annual continuing education (CE) requirements they need to meet in order to maintain … [Read more...] about Staff continuing education: Must you or should you pay for it?